Boost AI Search & Filter

Great support team, helped me modify the search feature to fit the design of my website in a fast and professional manner. Highly recommend this for people with less coding knowledge because of the support team, who are willing to help.

We use this app to power advanced filtering & sorting across our numerous collections, as well as search pages. This is one of the best apps I've used on the Shopify marketplace in terms of robustness of their turnkey solution along with the numerous customization options, reliability of their service, and the lightning speed, helpfulness, and general pleasantness of their support. I do have to ding them a star because our use case involves customizing their code extensively, which is pretty kludgy and was initially difficult to parse. But that said, being a company with our own dev team, it's lucky to even find apps that offer the ability to do custom modifications, so I do appreciate that immensely. Overall, I heartily recommend this app.

I like this app, while due to nature of my site, I need quite a lot of help and customization. I sent many emails to the support team for help and support, and they never never never let me down, they always try to help me even they can't and the issue is hard, they tried， tried and tried. I want to deliver my best appreciation to several staffs and wish your company could value them as they are great employees ever which I myself would want to employ them. Aaron！Marcel！Hannah！All the best！

We spend about $2,000 a year on this app. While it generally works well, the customer support is terrible. They offer minimal help and treat you like an idiot when issues arise. Currently, our prices have shown as $0 for four days due to a sync problem. Despite trying both manual and auto syncs, the issue persists. Jayson from tech support suggested we schedule a synchronization, which we already did without success.

It does what it says! Period.

Tony was amazing in supporting and customizing the app to a new theme.

I highly recommend this app to anyone who wants to improve their site navigation and customer experience.

This app has totally been a blessing. Our store has so many different unique and products with varying specs. To give customers and overall better shopping experience we decided to give this app a try, man it was totally worth the try. The support was amazing in helping to get this setup for our store and tweak it to our needs. Anyone thinking about purchasing this app should definitely move forward you will be well pleased.

OK, OK...now 5 stars, they seem to have solved their support issues, the program works very good.
Revising again, as apparently if you are too high maintenance or ask too many questions, they ignore you.
Won't be revising again...buyer be ware
Down to 3 stars, support is inconsistent, app is good. 3 is what they get, and I won't change it anymore. Too many unkempt promises.
Follow-up and update to 5 stars
Support settled issue and apologized for delay and resolved issue
Good app, but unfortunately support seems to have dried up...no response to numerous requests over a 2 week period...not good for an app that charges a monthly fee, very disappointing
Otherwise they would get a better rating

Marcel and the rest of the BoostCommerce team were the fastest in replying and the most helpful.
I wanted to imply the lazy load function into the app code and they did that within 1 hour (if not less).
plus the app it self is user-friendly and function exactly as expected.

Great App. Excellent support. Works flawlessly with popular themes. It is easy to use as well. Better than other apps I have used.

Great app that is very flexible allowing us the achieve exactly what we wanted. The support is fantastic! I have had many customisation requests and the response was fast and the work was completed without issue. Of all the apps we use on our site their support has been the best by far. I would highly recommend it as a filter solution.