Reviews (1,967)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing search functionality and customer experience on Shopify stores with AI-powered results and advanced filters like price, color, and size. It's noted for its cost-effectiveness, ease of customization, and fast, reliable performance. The support team is praised for being responsive and helpful in resolving issues quickly, contributing to increased sales and improved shopping experiences.

October 13, 2023

Tarda en actualizar los productos nuevos (25 min), eso es mucho!

Fashion Styled
Mexico
Almost 2 years using the app
Boost Commerce replied October 16, 2023

Hello Fashion Styled team,

We deeply regret the experience you have had and appreciate your feedback. Your satisfaction is paramount, and we take your comments with the utmost seriousness.

To understand your concern fully and provide the optimal solution, we kindly request that you reply to the email we sent you to provide us with more information to investigate the issue. Rest assured, we are fully committed to rectifying the situation to your satisfaction.

Your valuable input plays a pivotal role in our ongoing efforts to enhance our services.

All the best,

Boost team

August 16, 2019

The app works well and the support is fast and great. The only negative is there's no synonym function, which is pretty important for my business and improving our user experience. When they add synonym control, then I'll upgrade to a 5 star.

France & Son
United States
Over 1 year using the app
Boost Commerce replied August 20, 2019

Hello,

We appreciate you taking time to follow up this feature. As we fully acknowledge how the synonym does sound helpful to the customer once it's launched. Our team's work is ongoing to build and enhance this feature. We will try to get it released within this quarter along with other advanced ones. Please stay tuned with us!

Livia from BoostCommerce

November 7, 2019

We used this app to add different types of filtering options to allow our customers to quickly find a product set they are more interested in! We had some issues with the integration and their support team was super quick to get back and resolve within 24 hours!

Retorra
United States
22 days using the app
May 19, 2020

This app is really great in terms of the flexibility it gives to manage the filters and how they will look. And still if you want some customization, the support team is there for you!

Just one thing that I personally didn't like was the requirement to press the "Sync" button every time we make changes to any product in order to show those changes on the front-end. There should be an auto-sync option.

But apart from that, definitely recommend this app.

Modello Domani
India
Over 1 year using the app
Boost Commerce replied May 20, 2020

Hello,

Thank you for sharing your concern with us!

Basically, you don't have to manually sync every time you make changes to any product because the sync between our system and Shopify is automatic via a Quick Sync process.

By default, the process runs every three minutes to check and update any modification you have made. Please note that all updates from a store are queued and processed one at a time so it could be a little bit delayed if there are a lot of updates (like thousands) in the queue.

Our representative already reached out to you via email to explain further on this concern. May you please check it?

All the best,
Boost team

February 26, 2021

The app is great, very professional looking and easy to set-up. The customer service is very efficient and helpful, they always work to your requirements. Probably the best app we have purchased, highly recommend.

WatchStatus Ltd
United Kingdom
22 days using the app
October 11, 2018

Amazing app with even better support. Worked with me continuously until I got the correct solution for our store! HIGHLY RECOMMENDED

Mini Dreamers
United States
22 days using the app
July 19, 2022

Die App funktioniert nach der Konfiguration der Filtertrees gut. Der Support antwortet zeitnah und ist sehr hilfsbereit.

ghel Onlineshop
Switzerland
21 days using the app
Boost Commerce replied July 20, 2022

Hi there,

We appreciate you taking the time to give us such a heart-warming review. At Boost, we value your time and always strive to provide fast and efficient service.

Thank you for your trust, and we are thankful for amazing customers like you. We are always here for you whenever you need our help.

All the best,
Boost team

October 10, 2023

This is the best filtering app you could get your hands on! The amount of customizations that can be done and also the same in terms of code is amazing, and on top of that, the customer service is great and prompt.

America's Floor Source
United States
21 days using the app
March 18, 2021

Boost has improved the front end usability and given a more professional look to our collection pages. We're now able to filter items correctly and with a lot more ease and efficiency. Support has fixed any issue or request both properly and quickly.

skatestation
United Kingdom
21 days using the app
Boost Commerce replied March 28, 2021

Hi team,

Thank you for your feedback! We pride ourselves in giving the best experience to our merchants and we feel overjoyed that you enjoy that much!

Please don’t hesitate to reach out to us if you have any further concerns. We are around here to assist.

All the best,
Boost team

February 19, 2021

Great app, great support ! Love to work with them with our 3 online stores. Keep up the good work guys !

B2b raidlight
France
21 days using the app