Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search, merchandising, and intuitive filtering capabilities. They appreciate its seamless Shopify integration, easy customization, and control over product display and ranking. The analytics dashboard is praised for providing valuable customer insights. The support team is frequently commended for their quick and efficient problem-solving. The app is noted for enhancing site search and collection page filter functionality, improving the customer shopping experience.

December 27, 2022

great app, fast support response
thank you

Natasha Gan
Australia
About 7 hours using the app
Boost Commerce replied December 27, 2022

Hi there,

We would like to send our thanks for your amazing review. This would definitely motivate our team to continue thriving to deliver high-quality customer service.

Once again thank you for choosing us as your trustworthy partner!

Cheers,
Boost Team

February 14, 2019

We use the Prestige theme. This app simply doesn't display anything to our collections. A waste of time and money

Arova Kitchens & Bathrooms
Australia
6 days using the app
Boost Commerce replied September 8, 2019

Hello,

Thank you for the feedback. I’m sorry for your negative experience with our app.

Since we were failed to connect to you via email earlier and we couldn’t reply to this feedback until recently this function was released, allow me to follow up here once more time.

We checked the problem carefully and it seems like all the filter options has been disabled manually by mistake, hence you didn’t see anything from your collection. We have also successfully integrated and fully supported the Prestige theme now. Therefore, please let us know if we could help get it resolve for you.

Many thanks and hope to hear from you again soon!

May 13, 2020

Very overpriced for the service provided. Lack of flexibility by the customer service. I was disappointed and I will not use this product.

Nemanja Nikolic
United Kingdom
5 days using the app
Boost Commerce replied May 14, 2020

Hi Nemanja,

Thank you for sharing your experience while using our app and we are sorry that it failed to meet your expectations this time.

We feel awful that unexpected misunderstanding caused this inconvenience. Our representative has just emailed back and followed up to get your all concerns sorted. May you kindly check it out?

We look forward to hearing from you and more importantly, we do wish to win you back.

Boost team

February 3, 2021

This is the best search and filter app for Shopify, by a million miles. Unless you develop your own solution, this is the best you will find on Shopify. Their support is prompt and competent. It's a little pricey if you have a high SKU count like we do, but that is my only complaint.

trainz-dev
United States
About 4 hours using the app
October 20, 2022

Great app, thanks for the support and customization. Perfect for shop with lot of tags and products particularities.

Chevalière Prestige
France
About 3 hours using the app
Boost Commerce replied October 21, 2022

Hi there,

Thrilling of joy is our feeling when reading your glowing feedback. We are delighted that you consider using our app is the right decision and that you feel happy with our service so far.

If you have any further queries, please feel free to drop us a line. We are all around to support you.

Warmly,
Boost Team

October 24, 2022

Default sorting options don't work so the app pushed all my sold out products to the top of all my collections and killed my conversion. There's no live chat, just an email function replying within 24 hours. Deleted.

Nantwich Cheese
United Kingdom
2 days using the app
Boost Commerce replied October 24, 2022

Dear Customer,

Thank you so much for your feedback.

We are truly sorry to hear that you did not have the best experience with our service, but we would like to have the chance to revert this.
We have been trying to contact you over the phone through the number found in your store contact section, but we weren't able to so far.
We also sent you an e-mail regarding this issue, so you can reach us back through it and let us know if you have a specific phone number you would like us to reach to.

We would appreciate the opportunity to check this for you and resolve it as soon as possible. Your kind collaboration will be highly appreciated.

Sincerely,
Boost Team

February 22, 2023

That's great for our developers and clients.

Very useful and most popular for our business and development.

callaghan_trial
Japan
About 1 hour using the app
Boost Commerce replied February 24, 2023

Hi there,
We are glad that you have recognized our app's values, and thank you for choosing us. Our team always tries our best to ensure a satisfying experience for our dear customers and your kind words have greatly encouraged us to do better. Our team would certainly feel happy to hear your feedback. Wish you all the best and hope we will bring more value to your growing business.
Cheers,
Boost Team

December 8, 2021

Hello please reach out to me I have some codes on my website for you guys I would like to be removed please. Even though I didn't keep the app it is wonderful and has a lot of features.

Valdez V’ogue
United States
About 1 hour using the app
Boost Commerce replied December 9, 2021

Hi there,

Thank you for sharing this feedback with us. We are grateful to know that you love our app. Our team has handled your request with high priority and feels so happy to know it is working correctly on your end now. More than that, it is our honor to see you back and continue using our app.

Please take your time to experience our app and let us know anytime you need help. We will try our best to help you out!

All the best,
Boost Team

Edited February 10, 2021

Hi, First of all thanks for fixing the bug, unfortunately we discovered 2 bugs and hope you can fix this one too. Bug1: you can see a bar on the left with categories but after a couple of seconds the site refreshes by itself and it disappears. The bar shouldn’t be there in the first place Bug 2: we can't see the collections on some devices. I've sent you a mail about it. We hope you can help us with this one too. Kind regards,
Enes Izgi

Buena Wonen
Netherlands
40 minutes using the app
Boost Commerce replied February 10, 2021

Hello,

We appreciate your feedback, and we are deeply sorry to hear that you've had a negative experience.

As we discussed, the issue was not caused by our app. However, we are grateful you have given us the chance to resolve this for you.

Please let us know should you have any other question or concern.

All the best,
Boost team

Edited March 9, 2018

Worst App... Caused an error and have lost 2 High Value Sales... They don't provide you the promised free trial period and they de-activate the app in the middle of the night and they compel you to choose a plan....
Dont even try this app......

9th March 2018 Added havoc created by this app is that it meddled with the theme and images are not displayed to customers.....

Tfusa
India
About 14 hours using the app