Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable labels and badges that enhance marketing and customer engagement. Its unique features like product labels and sale banners help differentiate stores from competitors. The app is praised for its affordability, ease of use, and compatibility with various themes. Merchants also commend the reliable performance and responsive customer support team.

November 22, 2023

Quick support, very helpful

Technicals
United Kingdom
Over 1 year using the app
BSS Commerce replied November 23, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

November 7, 2023

This app is amazing. The customer support is excellent. Jennie answered all my question so quickly and if I needed assistance with their developer team this was dealt with quickly and efficiently. I would recommend anyone check out this awesome app.

Lennies Toys
United Kingdom
26 days using the app
BSS Commerce replied November 10, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

January 17, 2024

great assistance by JOlie!

Revival
Israel
2 days using the app
BSS Commerce replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

November 2, 2023

Having a great experience so far with this app! Jolie on the Customer Support team has been AMAZING! She's been a huge help getting things set up and making sure they're running smoothly!

Barprints
United States
9 days using the app
June 21, 2023

Issues are to be expected with any app, of course.

However, for us, what dictates the continual use of an app after it's installed is how the devs of address the issues and the speed at which they do so.

I can confidently say that Jolie and the devs have promptly fixed not only the small issues that have come up, but have helped us already with over 10-20 small customization-related things.

They have gotten our site exactly where we want it.

Small issue - All of our product pictures are 16:9, so when we are on the sample page positioning the location of the labels in the app settings - it stretches our product photos to 1:1 and this makes it sort of difficult to determine where the label will actually show up, but there is a workaround we were able to do for this pretty easily.

Overall we certainly recommend this app. 5/5

Space Cables
United States
8 months using the app
BSS Commerce replied June 27, 2023

Thank you for your 5-star rating!

We are thrilled to hear that the agent and our team have helped you with your customization-related needs and that the app is working well for you. We are also glad that you found a workaround for the small issue you mentioned. It means a lot to us that you recommend our app to others.

Thank you for your valuable feedback, we truly appreciate it!

October 18, 2023

The app is easy to use and it's fun to test out different options even with the free plan! If you upgrade though, it is much more convenient to use. *Definitely recommend*
P.S. even if your website has lots of back-end customization, the C/S & technician team works wonders & will figure it out for you.

Franz Skincare USA
United States
12 days using the app
November 2, 2023

My store sells wholesale and retail and this app is perfect to show a label based on the customer tag. The people on BSS really help you out with any question.

Nicola Joyeria
Costa Rica
25 days using the app
November 21, 2023

Jennie's support was especially helpful to me. Plugins are also particularly useful. I will keep ordering this APP.

HTVRONT CA
China
5 days using the app
BSS Commerce replied November 23, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

September 28, 2023

Very nice experience through this app. I had some issues with the theme adaptation but the customer service reacted very fast and solved all my issues.
I'm more than satisfied for this app integration. Thank you again. Easy to set up and helped a lot with sales.

Ezimoov
France
5 months using the app
BSS Commerce replied October 3, 2023

Thank you so much for your 5 star rating!

We appreciate your positive review and are pleased to hear that you had a very nice experience both with our app and our customer service. We are also delighted to hear that the set-up was easy and that it has been helping your sales.

It means a lot to us and we thank you again for your feedback.

January 17, 2024

So helpful, and great product

Ricochet Clothing
New Zealand
About 4 hours using the app
BSS Commerce replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!