BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,180)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating and managing custom labels and badges, noting its intuitive interface and cost-effective pricing, including a free plan. It offers customizable features and integrates seamlessly with Shopify, maintaining website performance on both desktop and mobile. Exceptional customer support, particularly from team members like Sean, Mabel, and Jena, is frequently praised for quick and helpful service, even with broader theme-related issues.

October 17, 2024

The app offers very few background shape options for text-based labels and badges, with extremely limited selection. Uploaded images also don’t integrate well with the app. With only one support agent available, assistance is limited. The app needs significant improvement to enhance its functionality. The development team is also refusing to assist the customer with some simple matters until they address the shortcomings of the app.

GLOWPERK
Türkiye
About 18 hours using the app
Tech Arms (by BSS Commerce) replied October 20, 2024

Dear GLOWPERK,

Thank you for your feedback. We’re truly sorry to hear about your experience with our app and the limitations you’ve encountered regarding background shape options and image integration. We understand your frustrations, and we appreciate your insights as they help us improve.

We’ve sent an additional email to provide further support and assistance regarding your concerns. We genuinely value your feedback, and we hope to resolve these issues for you. Please respond to the email, and we’ll be more than happy to assist you further.

Best regards,
BSS Commerce Team

August 27, 2024

The app is very good! Plus the staff of customer support is super fast. Loved the kindness of Mabel in solving my issues.
Recommended

𝗕𝗟𝗔𝗖𝗞 𝗚𝗢𝗥𝗜𝗟𝗟𝗔
Uganda
21 days using the app
Tech Arms (by BSS Commerce) replied September 4, 2024

Dear 𝗕𝗟𝗔𝗖𝗞 𝗚𝗢𝗥𝗜𝗟𝗟𝗔,

Thank you so much for the 5-star review! 🌟 We're delighted to hear that you love the app and that our customer support, especially Mabel, provided such a positive experience. We truly appreciate your recommendation!

If you ever need further assistance, don't hesitate to reach out via chat or at support-sbc-ta@bsscommerce.com. We're always here to help!

November 4, 2024

User friendly and very helpful app. Amazing customer support from Sean! Thank you!

MUREISH
United Kingdom
About 19 hours using the app
Tech Arms (by BSS Commerce) replied November 21, 2024

Dear MUREISH,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

November 13, 2024

Super fast and thorough tech support! Plus, Mr.Sean really friendly—definitely a 5-star!

Riko Zakka
United States
1 day using the app
Tech Arms (by BSS Commerce) replied November 21, 2024

Dear Riko Zakka,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

October 28, 2024

Fast response and effective help. Thank you Sean!

EVOLVENS-BUDAPEST
Hungary
5 days using the app
Tech Arms (by BSS Commerce) replied November 1, 2024

Dear EVOLVENS-BUDAPEST,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

September 5, 2024

Quick support!

Bella Vita Gifts & Interiors
United States
Almost 4 years using the app
Tech Arms (by BSS Commerce) replied September 12, 2024

Dear Bella Vita Gifts & Interiors,

Thank you for your wonderful review! 😊 We're glad to hear that you appreciate the quick support. If you have any more questions or need further support, don’t hesitate to reach out via chat or at support-sbc-ta@bsscommerce.com.

Thanks again for your feedback!

October 29, 2024

App is great! We had bit of trouble using it and optimizing for our website, yet we had help from Sean and he was wonderful! Its working great :)

Banana is white
United States
About 3 hours using the app
Tech Arms (by BSS Commerce) replied November 1, 2024

Dear Banana is white,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

June 27, 2024

Very intuitive and easy to use app. Does exactly what it should. Fair price.
Labels and Bagdes can easly be placed where you want them, on desktop and mobile. Customer support ist very quick to respond als always helpful and efficient.

ascopharm
Germany
Over 1 year using the app
July 31, 2024

The team responded promptly and quickly resolved our issues. This is a very good app.

Her own words
Hong Kong SAR
Over 3 years using the app
Tech Arms (by BSS Commerce) replied August 26, 2024

Thank you for your feedback! We're glad to hear that our team was able to resolve your issues promptly. If you need any further assistance or have any questions, don’t hesitate to reach out to us at support-sbc-ta@bsscommerce.com. We’re here to help!

August 13, 2024

Great app and even better customer support by Jena

Urban Lamb
Australia
2 months using the app
Tech Arms (by BSS Commerce) replied August 26, 2024

Thank you for your kind words! We're delighted to hear you're satisfied with both the app and our support team. If you need any further assistance, we’re here to help!