Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to promote sales through labels, sale banners, badges, and pop-ups. They appreciate its customization options and its ability to target different customer segments. It's praised for its affordability, ease of use, and seamless integration with Shopify. The support team is noted for their quick and efficient problem-solving. It's seen as a valuable tool for enhancing product marketing and customer engagement.

August 31, 2023

Thank you Jena for the wonderful support in resolving my issue. It was really super-fast :)

rccricket
United Kingdom
4 months using the app
BSS Commerce replied September 6, 2023

Thank you so much for the fantastic 5-star rating!

We really appreciate the kind words about our service.

Thank you for your support!

June 13, 2023

i want to give this app a lot of praise. The app itself is great, but the support is amazing. Jennie in particular, she was very friendly, helpful and was able to resolve my issue within a few minutes, which saved us a lot of time. I can only recommend it and would like to say thank you for the competent staff.

Pastazeit GmbH
Austria
About 2 months using the app
BSS Commerce replied June 15, 2023

Thank you for the 5 star rating and your kind words!

We really appreciate the fact that our app and staff have been able to help you and that it saved you a lot of time as well. We are glad to hear you can only recommend our app and thank you for the kind compliment for our competent staff.

August 8, 2023

Fast customer service! Tech people quickly solved the issue for me.

PIXIE
Latvia
About 1 year using the app
BSS Commerce replied August 11, 2023

Thank you so much for your 5-star rating!

We are grateful that our fast customer service and tech people were able to quickly solve your issue.

Thank you for the kind words!

February 20, 2024

Perfect support from Jolie. If you have any problems or questions, you are helped immediately and very competently. Very satisfied with the support and the app.

LEDVANCE Shop
Germany
March 17, 2024

The app initially didn't work on our store but customer service was very helpful and they help us to make the app work in our store. They were always very attentive and the communication was good.

Tiege Hanley
United States
BSS Commerce replied March 18, 2024

Thank you so much for such a valuable review.

However leaving a 4-star review seems like you are not fully satisfied with our app and support yet. If that might be the case, hopefully you can share us some more insights so that we can assist much further.

Don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Thank you so much!

March 11, 2024

Jena was very helpful. She was very responsive and also very technical from time to time. This company deserves your trust.

HD Bio Packaging
Canada
August 8, 2023

Pretty cool app I am enjoying it so far. Thank you Jolie you have been very helpful Pretty cool app I am enjoying it so far. Thank you Jolie you have been very helpful

Healthy Bod Co
Australia
3 months using the app
BSS Commerce replied August 11, 2023

Thank you so much for your 5-star rating!

We really appreciate your kind words about our app. We're really glad to hear you're enjoying it so far!

March 28, 2023

Out of principle, I never rate 4 stars, but I can say it is almost a 5 star rating because the help I received was almost instant and the communication was very easy with the support team. Jolie and Cao helped me resolve the bug like issue on my store front that came with the label. Very useful app and it has diverse settings so I liked it. Thank for helping me :)

madeathand.nl
Netherlands
11 months using the app
BSS Commerce replied April 3, 2023

Thank you so much for your 4 star rating! We really appreciate that you found our agents to be helpful, and it's great to hear that you found the app to be very useful with its diverse settings. Our goal is to provide the best possible customer service, and we're happy we could help you with the bug-like issue. Thank you for your support!

November 8, 2023

Great app and fantastic support!

HelloChair
Netherlands
7 days using the app
BSS Commerce replied November 10, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

May 30, 2023

Great app, does just what we need. The customer support from Jena has been amazing and resolved all our issues.

LOFT
United Kingdom
7 months using the app
BSS Commerce replied June 7, 2023

Thank you so much for your review!

We are glad to hear that our app is helpful and our agent has done a good job.

Appreciate a lot for your saying!