Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable labels and badges that enhance marketing and customer engagement. Its unique features like product labels and sale banners help differentiate stores from competitors. The app is praised for its affordability, ease of use, and compatibility with various themes. Merchants also commend the reliable performance and responsive customer support team.

October 24, 2023

Easy to use. Customer service is very helpful!

SYX MOTO
United States
12 months using the app
August 6, 2023

The app is very easy to understand and the support team is very quick in checking through issues for us to use the app in no time! Jolie is very keen to understand the issues that we were facing and instead of only solving the problem, she also made sure we understand what needs to be done to avoid similar issues in the future.

Steve Madden Indonesia
Indonesia
About 2 months using the app
BSS Commerce replied August 11, 2023

Thank you so much for your 5-star rating!

We're glad to hear that you found the app easy to understand and that our support team was quick and ready to help. We also appreciate your kind words about our agent and her dedication to making sure you understand what caused the issue and how to prevent it in the future.

We are truly thankful for your feedback and we hope you continue to have a good experience with our app.

November 10, 2023

Really good and the support team is great

Gnomo®
Chile
8 months using the app
BSS Commerce replied November 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

May 30, 2023

Great app, does just what we need. The customer support from Jena has been amazing and resolved all our issues.

LOFT
United Kingdom
7 months using the app
BSS Commerce replied June 7, 2023

Thank you so much for your review!

We are glad to hear that our app is helpful and our agent has done a good job.

Appreciate a lot for your saying!

August 20, 2023

The support has been amazing, i would highly recommend.
They answered within an hour and fixed the problem while i slept.

Wands of Lust Co
Australia
7 months using the app
BSS Commerce replied August 22, 2023

Thank you so much for your positive 5 star rating and kind words!

We truly appreciate your feedback and are proud that our customer service could provide such a positive experience.

Thank you so much for your recommendation!

October 3, 2023

I experienced some technical issues with the app, causing product labels to display incorrectly. I reached out to support and received a prompt response from Jennie. She quickly identified the problem and solved the issue and everything is now working perfectly.

My only critique is that the app isn't fully compatible with the secondary picture app we are using.
This app is essential for showcasing our offers to customers!

Papudesign.com
Finland
6 months using the app
August 30, 2023

Great product, flexible enough to make lots of labels and badges. Lots of testing required to get correct sizes on desktop and mobile (different setting required) and to ensure priorities are correct when multiple conditions are true. very happy with the product and the query support I received.

Chartley Chucks
United Kingdom
About 2 months using the app
BSS Commerce replied September 6, 2023

Thank you so much for your 5 star rating!

We're so glad that you are pleased with the product and the support you have received.

Your feedback is greatly appreciated!

August 10, 2023

I had a problem with one of the functionalities. Great service and support and issue was dealt with quickly!

D2D HealthCo.
Canada
10 months using the app
BSS Commerce replied August 18, 2023

Thank you very much for your 5 star rating and your kind words about our service and support!

We are glad to hear that your issue was resolved quickly. We are committed to providing our customers with the best experience possible.

October 19, 2023

Great support procress- fast and friendly service, fixed the issue within 24 hours!

NinaBreddal
United Kingdom
28 days using the app
September 26, 2023

Used to create SALE labels across products and collections for our End of Summer Sale. The app is very easy to use & robust enough to implement right away for a release on the day.
I used a product tag to target products and was pleasantly surprised by the various layouts and labels available, but also the ability to upload custom badges to echo your branding perfectly.
Devs team are quick to tweak their script, and Jolie was very friendly - but beware they aren't on GMT timezone.

Agriframes
United Kingdom
4 days using the app
BSS Commerce replied October 3, 2023

Thank you for your wonderful 5 star rating!

We are impressed that you were able to use our product to create SALE labels quickly and efficiently, and appreciate your compliments on the various layouts and labels available, as well as the ability to upload custom badges. We are also delighted to hear that development team is quick to respond and the friendly customer service.

We appreciate your kind words!