Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable labels and badges that enhance marketing and customer engagement. Its unique features like product labels and sale banners help differentiate stores from competitors. The app is praised for its affordability, ease of use, and compatibility with various themes. Merchants also commend the reliable performance and responsive customer support team.

June 20, 2023

Excellent and reliable support team! The app is superb! Works well with our shopify theme and have great choices to personalize each label and badge.

ButcherShop.ae
United Arab Emirates
About 1 year using the app
BSS Commerce replied June 27, 2023

Thank you so much for your 5 star rating!

We are immensely grateful that you are finding the support team to be excellent and reliable, and that you believe the app works well with your Shopify theme. We are thrilled that you appreciate the great choices we provide to personalize each label and badge.

Thank you again for the positive review!

May 30, 2023

Excellent App with Exceptional Support. Thank you for your fast and helpful support. We like this app and how is it being.

Bomlins
Germany
6 months using the app
BSS Commerce replied June 7, 2023

Thank you so much for your 5-star rating! We are honored to hear that you've had an excellent experience with our app and exceptional support. We appreciate your kind words and your fast and helpful feedback!

August 8, 2023

App is good, lost one star as it can be a little buggy in terms of caching and you do sometimes have badges/labels showing up in random places BUT I can't fault the customer service. Response within 30 mins always and usually a fix 30 mins later. Jena is particularly amazing. Reasonable value for money too. I recommend.

Boori UK
United Kingdom
7 months using the app
BSS Commerce replied August 11, 2023

Thank you so much for your kind words!

We are glad to hear that you have had a good experience with our customer service and appreciate all the compliments about our agent.

We are glad to hear that you are recommending us and appreciate your feedback.

August 8, 2023

Pretty cool app I am enjoying it so far. Thank you Jolie you have been very helpful Pretty cool app I am enjoying it so far. Thank you Jolie you have been very helpful

Healthy Bod Co
Australia
3 months using the app
BSS Commerce replied August 11, 2023

Thank you so much for your 5-star rating!

We really appreciate your kind words about our app. We're really glad to hear you're enjoying it so far!

October 17, 2023

When we initially downloaded the app it wasn't working as expected (Labels weren't displayed on product pages) I contacted support and they found an error and amended it. The experience was good. However, I have now been emailed at least 4 times by customer support begging for a review, the emails are starting to get a bit sassy, so I am writing this review in hopes that I will be left alone lol

RYOS NZ
New Zealand
15 days using the app
November 22, 2023

amazing apps and great support

Guarented Home Solutions
India
6 days using the app
BSS Commerce replied November 23, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

July 22, 2023

Great customer service, very fast to respond and made the changes needed very quickly. Would definitely recommend to others!

EvergreenChef
United Kingdom
About 1 month using the app
BSS Commerce replied July 24, 2023

Thank you so much for your 5 star rating!

We are so pleased to hear that you had a great experience with our customer service and that we were able to make the necessary changes quickly.

We really appreciate your kind review and recommendation!

June 29, 2023

I am satisfied with the quick response and kindness.
It works very well and makes your site look great.

QS86
Japan
5 months using the app
BSS Commerce replied July 4, 2023

Thank you so much for your 5-star rating!

We are so glad that you were satisfied with our quick response and kindness. We really appreciate the positive feedback and the fact that you thought our site looked great.

Thank you again for your rating!

September 7, 2023

Very good support to install de app! They respond fast and could help me.

petvet.cl
Chile
6 months using the app
BSS Commerce replied September 11, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 1, 2023

Excellent app, very useful functions with brilliant support. Very versatile now there are both labels and badges, love it.

Cunt Gifts
United Kingdom
11 months using the app
BSS Commerce replied June 7, 2023

Thank you so much for your great review!

We are delighted to hear that you are finding our app very useful and versatile with its functions and support. We are very happy that you like both our labels and badges!