Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product marketing and customer engagement by highlighting products and sales. They value its variety of templates, customization options, and ability to display different messages to various customer types. The app is praised for its user-friendliness, seamless Shopify integration, and affordability. The customer support team is noted for their quick and effective problem-solving. The app's performance is good with minimal technical issues, making it recommended for its value, features, and excellent customer support.

June 1, 2023

Excellent app, very useful functions with brilliant support. Very versatile now there are both labels and badges, love it.

Cunt Gifts
United Kingdom
11 months using the app
BSS Commerce replied June 7, 2023

Thank you so much for your great review!

We are delighted to hear that you are finding our app very useful and versatile with its functions and support. We are very happy that you like both our labels and badges!

July 4, 2023

First-class service, Jolie every time in the city to help me solve the problem.
I like this app and recommend this app.

CosmeBear小熊日本藥妝For台灣
Japan
9 months using the app
BSS Commerce replied July 6, 2023

Thanks so much for your 5 star rating!

We're so glad to hear you enjoy using our app and that the agent is always so helpful in providing great service. We really appreciate your review and recommendation.

June 2, 2023

The app is very easy to use and offers great customer support! Jenny was very helpful and responsive.

VANNA
United States
Over 1 year using the app
BSS Commerce replied June 7, 2023

Thank you so much for your 5 star rating!

We are delighted that you found the app easy to use and our customer support beneficial. We appreciate your positive feedback on our agent's assistance and responsiveness.

Thank you again for your kind words.

August 11, 2023

Dedicated support on fixing our specific issue. Big thumbs up to Jena, who's really responsive on assisting. Due to our customize theme, the label didn't show up directly, upon reaching out to support, Jena follows up in minutes. The team is really professional at problem-solving, whenever another problem occurred, they can quickly catch up and resolved correctly. Again, very satisfied with BSS, highly recommend!

The Wrap Life
United States
4 days using the app
BSS Commerce replied August 18, 2023

Thank you very much for your 5 star rating and for taking the time to leave such an encouraging review!

We are thrilled to hear you are highly satisfied with our customer support and our team's ability to resolve your problems in a quick and professional manner. Your kind words mean a lot to us and thank you for your support.

May 18, 2023

Super helpful customer service team that helped us figure out badge placement issue in just a few days. Also a very intuitive app to work with. Highly reccommend.

Torment Magazine Shop
United States
21 days using the app
BSS Commerce replied May 22, 2023

Thank you so much for your 5 star rating!

We appreciate your support and are happy we could help you with the badge placement issue in just a few days. Thank you again for your review!

October 10, 2023

customer service was more than expected.. The app is very easy to use.. so far no complications.. Thanks guys..

My Store
Canada
5 days using the app
BSS Commerce replied October 16, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 5, 2023

The app is great and the team amazing, they respond very quick and help you for any request that you need. Thank you

Weebot
France
8 months using the app
BSS Commerce replied June 7, 2023

Thank you so much for your 5 star rating!

We really appreciate that you think our app is great and that our team is amazing. We strive to respond quickly and help with any request, so we are glad to hear that we have achieved that.

Thank you again for your kind words.

July 24, 2023

amazing customer service, had slight positioning issue with our theme and support made sure this was fixes asap. thank you.

Little Label Co
Australia
About 1 month using the app
BSS Commerce replied July 27, 2023

Thank you very much for your 5-star rating!

We are delighted that you had an amazing customer service experience, even with a slight positioning issue. Our support team was quick to make sure this was sorted and we appreciate your kind words!

June 12, 2023

I like the customization possibilities of the labels. It just could have more functions in the free plan. Jena did a great support!

Ellefaire
Switzerland
4 months using the app
BSS Commerce replied June 15, 2023

Thank you for your positive review and for giving us a 5-star rating!

We are delighted to hear that you enjoy the customization possibilities of the labels and appreciate our agent's great customer support!

We aim to provide the best possible experience for our users.

Edited June 16, 2023

Straight forward UI with lots of options. Good variety of pricing options depending on your needs that I feel are pretty fair. I had a small issue where the labels I made were not showing up 100% of the time. I contacted their support and in under 24 hours they helped me identify that my current theme despite being a stock one wasn't officially supported, and they updated their app to fix it. If that's not 5 star worthy I don't know what is. Thank you for the level of support you offer on your app.

Klei Merch Shop
United States
2 days using the app
BSS Commerce replied June 20, 2023

Thank you so much for your 5 star rating!

We are glad to hear that you appreciate our straight forward UI with lots of options and the variety of pricing options. We are extremely thankful for the level of support and feedback you gave us, and we are glad we were able to get your issue resolved in under 24 hours.

Thank you for your kind words and support!