Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product marketing and customer engagement by highlighting products and sales. They value its variety of templates, customization options, and ability to display different messages to various customer types. The app is praised for its user-friendliness, seamless Shopify integration, and affordability. The customer support team is noted for their quick and effective problem-solving. The app's performance is good with minimal technical issues, making it recommended for its value, features, and excellent customer support.

July 3, 2023

Tech support for the app was responsive and solved my issue (user error) quickly. And the app does what it says it does. 10/10

AZ Queen Bee
United States
5 days using the app
BSS Commerce replied July 4, 2023

Thank you for your 5 star rating!

We're thrilled to hear that our tech support was responsive and quickly solved your issue. We're also delighted to hear that the app does exactly what we claim it does.

We genuinely appreciate your feedback - thank you!

September 29, 2023

Great customer service and does exactly what we need!

Aero Elite
United Kingdom
1 day using the app
BSS Commerce replied October 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 9, 2023

L'app é perfetta ed é possibile caricare label sia in PNG che SVG per una risoluzione migliore. E' possibile customizzare dimensioni e posizione, in tutte le pagine e sessioni del sito.
L'aspetto migliore rimane il supporto, sempre disponibile per un fix sul tema o per qualsiasi bisogno.
Consigliata.

MA MA SRL
Italy
4 months using the app
BSS Commerce replied June 15, 2023

Grazie mille per il tuo eccellente feedback a 5 stelle!

Siamo lieti che tu abbia trovato l'app perfetta e le tue preferenze personalizzabili per dimensioni e posizione. Ci fa ancora più piacere sentirti soddisfatto del nostro supporto. Il tuo apprezzamento è molto gradito!

November 10, 2023

Gebruiksvriendelijk en super snelle en persoonlijke support!

OrangeAudio
Netherlands
2 days using the app
BSS Commerce replied November 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

August 7, 2023

great app with several useful functionalities . easy interface in the backend to setup options
great support too!

Shop On Line Happy Casa Store
Italy
4 days using the app
BSS Commerce replied August 11, 2023

Thank you for your 5-star rating!

We are glad to hear that you appreciate our great app with its several functionalities and easy-to-use interface in the backend.

We're also glad you recognize our great support!

Edited July 26, 2023

The customer service is top-notch. I think it will work if they keep working with us to get the app where it needs to be.

Recon One
United States
16 days using the app
BSS Commerce replied July 6, 2023

Such a pity to see that our app didn't work well with your theme.

However, kindly understand that Pipeline is a custom theme which is provided by a 3rd-party provider on Shopify. Also, every theme has its own structure and every site has its own 3rd-party apps installed. Thus, you can reach out to us for further assistance and our team will for sure help you out.

Hope you will give us another chance assisting much further on this. You can contact us at sales@bsscommerce.com or via our Live Chat icon from the app and our agent will be right there.

September 14, 2023

This is a very well designed APP and has an excellent technical service team who can help you quickly. I think this is an APP that every seller needs.

Australia Car Dealer Direct
Australia
About 4 hours using the app
BSS Commerce replied September 19, 2023

Thank you so much for the 5-star rating!

We are thrilled to hear that you think this is an app that every seller needs.

We appreciate your kind words and are so grateful for this feedback!

May 25, 2023

We're just starting out with the app and it's very promising. While it might take some tweaks until it's fully operating the customer support is top notch and that creates great trust!

Walt's Comic Shop
Germany
1 day using the app
BSS Commerce replied May 29, 2023

Thank you for your generous 5 star rating! We're grateful that you find our app promising and appreciate your kind words about our customer support. Your trust in us is sincerely appreciated.

November 16, 2023

excellent

GAZZAZ
Saudi Arabia
About 23 hours using the app
BSS Commerce replied November 20, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

April 27, 2023

Great customer service! I had some issues with the labels stretching on my theme. I reached out to customer service for support and the issue was fixed the next day.

thefeltstore.eu
Germany
3 days using the app
BSS Commerce replied May 10, 2023

Thank you so much for 5 star rating. We really appreciate your support. We are glad to hear that our customer service was able to help you fix the issues with the labels stretching on your theme the very next day. We are thankful for your kind words and are glad that you are happy with our service.