Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product marketing and customer engagement by highlighting products and sales. They value its variety of templates, customization options, and ability to display different messages to various customer types. The app is praised for its user-friendliness, seamless Shopify integration, and affordability. The customer support team is noted for their quick and effective problem-solving. The app's performance is good with minimal technical issues, making it recommended for its value, features, and excellent customer support.

October 26, 2020

I used this app to display a badge on some specific products and it's definitely a must-have; very easy-to-use, powerful, and customizable tool. And the cherry on the cake: the support team is just awesome; very efficient, nice, and very responsive!

Roselayette
France
Over 1 year using the app
BSS Commerce replied October 30, 2020

Your website is lovely and I believe that the labels will help the products sell even faster.
Best,
Stephanie.

March 20, 2023

Product does exactly what I needed which is, of course, awesome. But what made this app great was the amazing customer service.

Starbucks NZ
New Zealand
Over 1 year using the app
BSS Commerce replied March 24, 2023

Thank you for your 5 star rating and for your kind words about our product and customer service! We are delighted that the product does exactly what you needed and that you had an amazing customer service experience. We appreciate your feedback and value your loyalty!

March 17, 2021

Great support by Stephanie who helped me making sure that my badges looked nice and professional across several devices, very responsive and I got it all done in a few hours. highly recommended.

EveryCake.co.uk
United Kingdom
Over 1 year using the app
July 15, 2022

A perfect app that does exactly what we needed it to. We chose Product Labels & Badges as it allows for complete customization where you can upload your own design. This app was also super easy to use which was a bonus. We did have a small issue/glitch with the app at first, but Jena Nguyen and their tech guy: Nguyen The Huy and Nguyen Tien Loc were right on top of the issue and fixed it within a day. I'm certain it would have been completed a lot sooner if it weren't for the different time zones, but they were on it first thing and kept me updated every day. One suggestion I would have for the app would be to add an additional area where you are able to adjust the padding/spacing from the edge when uploading your own label. Other than that it's a great app! Highly recommend it to anyone looking for easy, consistent labels and badges.

MyHomeware
Australia
Over 1 year using the app
October 30, 2020

We utilize Product Labels for our website to display pre-order items. Both the support (Stephanie) and technical teams are prompt and professional in handling any issues with the application. We highly recommend BSS Commerce.

vwalla
Singapore
Over 1 year using the app
BSS Commerce replied November 1, 2020

Glad to hear that you like our Product Labels Pro app and also the support. Please keep supporting other apps of us.
Thank you.

Edited October 27, 2022

I have been using this app to highlight our recycled fabric products and love how easy it is to use whilst keeping our branding on point. I recently had an issue with the labels not showing correctly on the product page. I contacted support and Jena along with help from their developer, Tran Duc Nam, quickly found and rectified the issue with no fuss. Thank you!

Burnt Soul
United Kingdom
Over 1 year using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

May 9, 2022

This app is making the badges and labels job much easier! I like how I have enough flexibility to control how I want it to be displayed. When there was a minor bug, their support team was so supportive and helpful.

Seoul Recipe HK
Hong Kong SAR
Over 1 year using the app
BSS Commerce replied May 17, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited October 8, 2021

Good app and great support. The only criticism is that the stock displays only work at parent level and not for each variant.

Johnny Urban
Germany
Over 1 year using the app
BSS Commerce replied October 14, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited November 24, 2021

App developers quickly helped us on fixing technical issues, they solved all issues we had addressed. Big thanks for Gigi!

VANITY TABLE
South Korea
Over 1 year using the app
February 17, 2022

The app is great - does exactly what I need it to. Gigi was really helpful in fixing one issue I ran into in setting up the app - but now it's working beautifully. I highly recommend!

Love Set Match Tennis Apparel
United States
Over 1 year using the app
BSS Commerce replied February 17, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!