Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product marketing and customer engagement by highlighting products and sales. They value its variety of templates, customization options, and ability to display different messages to various customer types. The app is praised for its user-friendliness, seamless Shopify integration, and affordability. The customer support team is noted for their quick and effective problem-solving. The app's performance is good with minimal technical issues, making it recommended for its value, features, and excellent customer support.

August 29, 2022

Super easy to use. Had an small problem and Jena Nguyen dealt with my issue quickly and efficiently.

Fool's Gold Jewellery
United Kingdom
5 months using the app
October 24, 2020

This is a very usefull app, you can create your own designs and the free plan gives you two labels already. Customer service responds very quick aswell. Stefanie helped me set up the right label and made it visible on the right pages.

naturalid
Netherlands
5 months using the app
BSS Commerce replied October 30, 2020

Thanks for your kind words, Dionne.
Enjoy our app and I promise that there are even more new features soon ;)

Edited October 7, 2022

I have installed this app on all websites I managed so far. The reason: easy to create simple or advanced logic to display labels AND outstanding support from Gigi and the tech guys: Tran Duc Nam, and Nguyen Xuan Thong. Do not get me wrong, the app is working well if you are using the popular Shopify themes. The dev team is amazing, smart and fixed all the issues within a few days which gives me the time to work on the logic/app configuration and so on. Not having to manage manually that, or buying another app to create a logic based on tags, is sooooo cool. Yea guys, it is more than just a simple app to apply a label. I have been very pleased by the level of customization and the user-friendly step-by-step label/logic creation process. It is really a good app that will answer all my client's needs for a long time (you do not want to mess with your website when you start to be successful). I hope this concrete example and explanation will help you guys. Thank you so so much, I love it.
I highly recommend it to all of you! --------------------------------------------------------------- Review Update 7th October 2022: Our company has been using "BSS Product & Labels" for a few months now and we still plan on using it for the future! Especially after receiving 10/10 support from the team. We have had a few issues on our website and I have to say the Customer support from Jennie has been outstanding. She is one of the most understanding, friendliest and fast acting support that I encountered. The Issues have always been resolved on the same day I requested it. We received help from the dev Tran Duc Nam & Dinh Trong Linh and they always acted fast and very professional. They even went so far to go overtime at work just to get our Issues resolved as fast as possible, we really appreciate that work ethic. Thank you so much guys!

interio Onlineshop
Austria
5 months using the app
January 11, 2023

Hi great Team!

I was searching for exactly such an app. All my needs are solved. The installation and setting up the app was very easy and all worked fine. Customizations and problems i got solved by the great support Jolie Nguyen and the devs Phan Thanh Son and Dinh Trong Linh. Many thanks for your great, easy and very fast support by mail. You solved all my problems and helped me with customizations. I would install this app anytime again. Many thanks and keep up your good work! Would recommend it for 100%.

Linis Candy
Germany
5 months using the app
BSS Commerce replied January 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited February 24, 2023

This app is great for product labels and badges - the interface is really user friendly and the support team are quick to respond with any styling issues I've encountered. For example, I had an issue with the visibility of a badge on my new Shopify theme - Jennie quickly responded and escalated with Cao Nam Truong from the dev team. Within 30 minutes, the issue was fixed! Again, on a separate occasion, Jennie and Nguyen Kim Tung responded quickly and gave great support and answered any questions I had. Thank you for a brilliant app and responsive service!

Albaray
United Kingdom
5 months using the app
BSS Commerce replied February 28, 2023

Thank you for your glowing 5 star review! We're so glad to hear that you've had such a positive experience with our product labels and badges. We really appreciate your praise of our user friendly interface and our customer service team's rapid response and top-notch support. We really appreciate your kind words and thank you for helping make our app a success.

Edited May 25, 2021

app ben fatta, per piccoli lavori anche gratuita. il supporto è eccezionale e ti aiuta subito, 5 stelle

R.a. Boutique
Italy
5 months using the app
April 7, 2022

Great support from Jinny. Fast response and very communicative. Fixing an issue will never be a hassle anymore. The collaboration between Jinny as the supporter and Tien Loc as the technician make my store become alive again. Thanks, team!

Ripper Online
Australia
5 months using the app
BSS Commerce replied April 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

July 7, 2022

This app is very helpful, instead of asking to our developers to setup a new functionality for custom label. The customer support team has been amazing Gigi as the supporter and Tien Loc as the technician helped us because we had an issue with some product labels which were not displaying on some SKUs, the fix has been done quickly.

anatomē
United Kingdom
5 months using the app
Edited July 8, 2022

App and support both great. Easy to set up and super configurable, so will likely cover any product label or badge display needs we dream up in future. We had a very minor display glitch with our theme which the support team rectified really quickly - Big Thanks to Amber, Hoang, Jena, Nguyen Tien Loc

Gayle Mansfield Designs
United Kingdom
5 months using the app
BSS Commerce replied March 3, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

June 6, 2023

L'app è funzionale e semplice da utilizzare. Il supporto è disponibile e veloce negli interventi. Consigliata.

Australian spa
Italy
6 days using the app
BSS Commerce replied June 7, 2023

Grazie mille per la tua valutazione a 5 stelle! Siamo lieti che hai trovato l'app funzionale e semplice da utilizzare, e grazie per aver apprezzato il nostro supporto veloce. Apprezziamo la tua opinione.