Reviews (1,114)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website aesthetics with customizable labels and badges, noting its affordability and wide range of templates. It's praised for its user-friendly interface and consistent performance across desktop and mobile platforms. Key features include uploading custom artwork and configuring labels for inventory or promotions. The customer support, especially staff members like Sean, Jena, and Mabel, is frequently commended for their efficiency and friendliness, with support available through multiple channels including live chat. This app is valued for boosting marketing and visual appeal effectively.

Edited January 8, 2023

We were looking for an application that would help us automatically add labels and badges to images and on our website to save time. I was a bit worried when the labels were not displayed on my website. I reached out the help of the app support team. Jolie Nguyen responded very quickly and helped me fixing the issue of the labels. She listend to my request and transfered it to the dev team. Dev Tran Duc Nam and Jolie supported me to show the labels correctly and perfectly on the website. After that, there were other issues related to the display of labels on the homepage, and Jolie was so patient and checked the issues. They helped me a lot and I was so greatful for their support. Thank to their support, all the labels show up beautifully... I am very pleased with BSS dedicated customer support service. .This is a great wishlist app, I really like it and plan to use it for a long time.
Their service is also very satisfying to me. They quickly helped me install the app and made changes according to my requirements. Highly recommend.

Japanese Suki
Japan
9 months using the app
BSSapps (by BSS Commerce) replied January 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 8, 2022

The ability to freely customize the badge is wonderful, so I definitely want to use it. I would appreciate it if I could change the registered label (or badge) to a badge (or badge) on the dashboard.
Gigi, Thank you for your quick and kind support!

コドモンストア
Japan
9 months using the app
BSSapps (by BSS Commerce) replied March 8, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

January 18, 2022

App works as it should! I had this on an older non-2.0 theme and it worked flawlessly. Once I migrated over to a newer 2.0 theme, it had some hiccups...but Amber and Thong at BSS fixed it up real quick for me. Great service!

BK Saber Sounds
United States
9 months using the app
BSSapps (by BSS Commerce) replied January 18, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

November 1, 2021

Really intuitive and fast to use. We had some minor issues regarding the label which the technical team prompt fixed it.
Very pleased with the app and the results from it.

Easy Floor Store
United Kingdom
9 months using the app
BSSapps (by BSS Commerce) replied November 2, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

July 29, 2022

A fantastic software that performs exactly what we needed it to. We picked Product Labels & Badges because it provides you comprehensive customization and allows you to submit your own design. This software was also quite simple to use, which was a plus. We did have a minor issue/glitch with the app at first, but Gigi and their tech guys: Nguyen The Huy and Nguyen Xuan Thong were really helpful in resolving it within a day. I'm certain it would have been completed a lot sooner if it weren't for the different time zones, but they were on it first thing and kept me updated every day. One suggestion I would have for the app would be to add an additional area where you are able to adjust the padding/spacing from the edge when uploading your own label. BSS Commerce as this app was very easy to use, had a huge amount of ready made labels and looks great in both desktop and mobile versions of our website. Had compatibility issues with our theme and they worked on quickly resolving it. Highly recommend it to anyone looking for easy, consistent labels and badges. Thank you so so much!

MEGASTORES
Cyprus
9 months using the app
Edited June 29, 2022

Great app that saves a lot of time bulk editing across products. Gigi was very helpful and went above and beyond. Easy to use and navigate, with a lot of customisation options. Highly recommended to anybody looking to bulk edit or make their website stand out more!

boxmenswear
United Kingdom
9 months using the app
October 20, 2020

Great App, meets my expectations. The support team were awesome very professional in handling customer concerns.

Gloria Bazar
Philippines
9 months using the app
BSSapps (by BSS Commerce) replied October 23, 2020

Thank you as well, Gloria because you are very kind and patient with our app!

November 4, 2022

I would recommend Product Labels & Badges as its easy to set up and reasonably priced. When I installed I had a conflict with my theme and the support were able to fix it quickly via the chat. I also (no fault of the app had it deleted) and when I needed to set it back up again Jena Nguyen from support was helpful and patient, getting my labels back and working within minutes. I also like the feature that the labels can be set to be activated by time and date, which I'm using for Click Frenzy event.

Brixton 4x4 & Adventure
Australia
9 months using the app
BSSapps (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 1, 2023

Jennie was awesome, she solved our problem quickly and was very responsive. Would recommend to anyone!

McKenzie Seeds
Canada
9 months using the app
BSSapps (by BSS Commerce) replied June 7, 2023

Thank you so much for your 5 star rating!

We are delighted to know your experience was positive, and that our agent was able to solve your problem quickly and was responsive.

Appreciate your kind words, and we look forward to continue to providing great service!

June 2, 2022

We were previously using Ultimate Sales Boost app to showcase product sales and badges before migrating to Product Labels & Badges. However, we came across an issue and it took more than 3 weeks for Ultimate Sales Boost team to figure out. We decided to think outside the box and try a new app and we were lucky enough to stumble upon Product Labels & Badges. Jinny and Van Hoan were super responsive and only took them a couple of days to fix the issue we had. Thank you again, highly recommended!

Crocodile Wear
Canada
9 months using the app
BSSapps (by BSS Commerce) replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!