Reviews (1,107)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable labels and badges that enhance marketing and customer engagement. It is praised for its affordability, ease of use, and seamless integration across various website themes. Features like dynamic label changes based on stock levels or sales are particularly valued. The customer support team, including Sean, Jena, and Mabel, is commended for their professionalism and efficiency in resolving issues. This app is noted for effectively enhancing product displays and improving the shopping experience.

April 12, 2021

This app is so good to help customers find products with specific deals, discounts or features. We love it and the support is amazing

Sprocket & Gear
United Kingdom
7 months using the app
June 27, 2021

We switched over to this app after our previous badge app stopped working with Shopify and so far have been very pleased. The app is highly customisable and has a lot of very useful options. The support staff are also very friendly, responsive and helpful. Any small glitches I've had with the way the app integrates with our theme have been easy to sort out with their assistance. Also handy that you can use the hatbox within the app to communicate. Very pleased with our experience so far.

Tulio
Australia
7 months using the app
February 17, 2021

Super service rapide et personne très gentille. Je recommande fortement, encore et encore. Ils peuvent même aider pour les codes, ce qui est rare. Merci encore!

Roulottes Lupien 2000 inc.
Canada
7 months using the app
June 29, 2022

The dev team was very responsive and helped me customize my request. Although one of the requests wasn't able to be done, I appreciate the great effort. So I highly recommend this app.

Little Sky Stone
United States
7 months using the app
February 24, 2023

great app that does the job for exactly what we needed on the shop, the customer support Jennie was helpful and very quick to solve our issue. Props to the dev Dinh Trong Linh for a quick fix.

Extra Popust
North Macedonia
7 months using the app
BSSapps (by BSS Commerce) replied February 28, 2023

Thank you so much for the 5-star rating! We appreciate your kind words. We strive to ensure our customers have the best experience possible while using our app, and are glad to hear that our customer support and developer have helped meet your needs. Thanks again for the glowing review!

August 20, 2023

The support has been amazing, i would highly recommend.
They answered within an hour and fixed the problem while i slept.

Wands of Lust Co
Australia
7 months using the app
BSSapps (by BSS Commerce) replied August 22, 2023

Thank you so much for your positive 5 star rating and kind words!

We truly appreciate your feedback and are proud that our customer service could provide such a positive experience.

Thank you so much for your recommendation!

Edited April 24, 2023

App works great and support is excellent. Jennie helped us solve a minor issue about where badges appear very quickly.

MusicGoldmine.com
United States
7 months using the app
BSSapps (by BSS Commerce) replied April 27, 2023

Thanks so much for your 5-star rating! We're glad to hear that you had a good experience with our app and found our support excellent. Thanks again!

August 10, 2022

Great product and amazing customer support. I had some minor problems when I upgraded to the advance plan, but thanks to the great work from Jena Nguyen and her developer Nguyen Van Ninh, they solved the problem within a day. I received quick replies and detailed information about the status. I really appreciated the effort. Furthermore, the features of this tool are great. You can create and optimize the labels as you wish and the mobile view is great as well. Overall an absolute 5 star product.

koaaworld
Germany
7 months using the app
May 26, 2021

Amazing app, works really well and I am very impressed with their customer support! Very responsive and fast. I will definitely use them for my other store too!!! Highly recommend them!

Houzz Essentials
Canada
7 months using the app
August 8, 2023

App is good, lost one star as it can be a little buggy in terms of caching and you do sometimes have badges/labels showing up in random places BUT I can't fault the customer service. Response within 30 mins always and usually a fix 30 mins later. Jena is particularly amazing. Reasonable value for money too. I recommend.

Boori UK
United Kingdom
7 months using the app
BSSapps (by BSS Commerce) replied August 11, 2023

Thank you so much for your kind words!

We are glad to hear that you have had a good experience with our customer service and appreciate all the compliments about our agent.

We are glad to hear that you are recommending us and appreciate your feedback.