Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable label templates and the ability to upload their own designs. They praise its ease of use, performance, and the unique feature of clickable badges that can redirect customers. The "Stacked Labels" option for multiple labels in the same position is also highlighted. The app caters to both small and large stores with free and paid plans. Merchants commend the responsive customer support team for their efficient problem-solving.

February 26, 2024

Last time, the badge didn't show up on the front-end product, but their customer service fixed it super quickly. I really liked how clear their instructions and explanations were. Their CS is top-notch! Good job, Rossie's & Team. Thank you so much. Highly recommended!!!!

Jovian
Malaysia
About 3 hours using the app
December 7, 2023

Great app, if anything goes wonky, Julie is right there to help get it fixed. Incredible customer service makes this app the best! Exactly what I need for my tiny little shop.

Byrdhouse Designs
United States
6 months using the app
Smartify Apps replied December 22, 2023

Dear Byrdhouse Designs,

Thank you so much for your kind words!

It's truly a great honor for us to hear that you are enjoying our app: DECO and our support team, especially for Julie. On behalf of Julie, we sincerely thank you for your feedbacks!

We will continue to improve so when you have any concerns, we can support you in time through the live-chat. 🥰

Thank you once again for choosing DECO and being one of our treasured merchants!

Rossie I DECO team 🌹🌹🌹

December 7, 2023

A really refined app. You can tell its well designed and coded. This is coming from another dev so consider it high praise! Support was also excellent and resolved our issue.

Beyond Polish
United States
6 months using the app
Smartify Apps replied December 22, 2023

Hi Beyond Polish,

Thank you so much for taking your time to leave us such a generous feedback! It's truly an honor for us to hear that you have a good experience in DECO and that the design and the code work perfectly on your store! 🥰

Be assured that we will continue to develop and optimize features so it will be much more time-saving for you and other merchants to add and upload labels!

Once again, thank you for being one of our beloved merchants!

Rossie I DECO team 🌹🌹🌹

February 21, 2024

Stellar support! App works as good as expected and the team were there to support with custom modifications to make it work perfectly for our store.

Hunt Bike Wheels International
United Kingdom
About 20 hours using the app
January 4, 2024

Easy to use, it did not work with my theme in the first place but the support team fixed it within 15 mins and it worked! Thanks for the support, will use this more in the future :)

Sense
Netherlands
6 days using the app
February 28, 2024

Great customer service Rossie helped me fix a small formatting issue that was showing on a different app that i use in my store and fixed the issue within a few minutes, amazing!! Recommended!

Houseplants New York LLC | Live Lucky Bamboo & Houseplants
United States
About 1 hour using the app
February 27, 2024

Good app. Prompt and helpful customer service.

Kollekcio
United States
30 days using the app
January 20, 2024

The most responsive Customer Service someone can imagine.

Great company, great app and a pleasure to be helped by them.

Been chatting with the same customer service person for 4 days and i feel family with her.

Capucelli
United States
4 days using the app
February 23, 2024

excellent customer and design service

Jumble
United Kingdom
11 days using the app
January 12, 2024

Great and fast support. Had an issue and it was rectified almost immediately. Rossie is a great and efficient staff!

New Coco International Trading Pte. Ltd.
Singapore
About 1 month using the app