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Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and variety of customizable labels. They value the ability to upload custom labels, even on the free plan, and have seen increased conversions due to clear indications of popular or discounted items. The app is compatible with various themes and apps, and the support team is praised for their responsiveness. While the free plan meets many needs, the paid version offers more features. Its consistent performance and reliability make it a top choice among merchants.

September 21, 2023

support team resolved our issues in a timely manner.

Northern Dog Biscuit Bakery
1 day using the app
Smartify Apps replied September 25, 2023

Hi Northern Dog Biscuit Bakery,

We're thrilled to hear you enjoyed DECO & our service! 🌟

Your satisfaction is our top priority, and we're always striving to provide you with the best experience possible. If you ever have any feedback or questions in the future, please feel free to reach out.

Thanks again for choosing us. Rest assured that we will try our best to be a better assistant to you every day!

Best regards,

October 4, 2023

Good application and great technical support.

About 19 hours using the app
September 11, 2023

There were some issues with displaying the label due to my theme settings.
The support girl with the wonderful name Julie responded quickly, walked me through the instructions like a small child and quickly solved the problem.
She also offered to help with custom label design and did a great job)
Thank you very much, great service :)

Tsar Caviar
3 days using the app
November 23, 2023

Superb service, Julie and the tech team resolved my issue promptly and the label options are great!

Rainbow Nation Wines
About 5 hours using the app
November 16, 2023

Rossie gave us excellent customer service and the app was easy to set up.

About 4 hours using the app
October 27, 2023

App hỗ trợ nhiệt tình và luôn giải quyết vấn đề nhanh gọn. Luôn luôn sẽ ủng hộ app ạ <3 <3 <3

About 3 hours using the app
September 21, 2023

This is the second store I've used DECO for, and I absolutely love them! The nicest and quickest, most helpful team. Does what it is supposed to, for sure, Thank you Julie so much!

Ash Lash
United States
About 11 hours using the app
Smartify Apps replied September 25, 2023

Hi Ash Lash,

We're truly honored and delighted that you're loving DECO for the second time around! 🌟

Our team is thrilled to receive such positive feedback, and we're especially grateful for your shoutout to Julie. We're here to make sure everything works smoothly for you, and it's fantastic to hear that we're delivering on our promises.

If you ever need anything else or have more stores to set up, you know we're just a message away. Thanks again for your support and trust!

Warm regards,

August 25, 2023

Great customer service and very helpful with set up. So far the app is doing exactly what I need it to do.

We Drink Bubbles
United States
4 days using the app
Smartify Apps replied September 5, 2023

Hi We Drink Bubbles,

Thank you so much for your kind words! We're thrilled to hear you enjoyed DECO & our service.

Thanks again for being our customer. Rest assured that we will try our best to be a better assistant to you every day!

Julie | DECO Team 😊🌼

October 31, 2023

I just finished a conversation with one of their advisors, and I'm very satisfied with our discussion. The support quickly resolved the issues I encountered during the setup of their application. The app is easy to configure, and the support is responsive and very friendly!

Otaaki France
About 2 hours using the app
November 8, 2023

I've just tried it out, and so far it meets all my needs, and it's great to add discount labels to products,
There are some display problems in the middle, but the customer service helped me deal with very quickly, and all perfectly solved, I will recommend to my colleagues to use!

About 2 hours using the app