Hulk Product Options , 1,769 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high customizability and user-friendly interface, which boosts sales, especially for businesses offering custom products or upsells. The 24/7 customer service is praised for its efficiency and responsiveness. Many find the app to be a good value for its cost, attributing increased sales to its use. It's been successfully used across various industries, including handcrafted goods and personalized products, and integrates seamlessly with Shopify's SKU system for inventory tracking.
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UPDATE: 02.26.24
Choose a different app, or find a different way. I am going on my third month with Hulk Apps, and have been nothing but a nightmare. They do not read your requirements nor what you will accomplish, and if they do, they knee-jerk piecemeal development and custom code. There is no shared communication with any team, as only 1 person knows my site and has been away, so no one was able to move the project forward or even answer my questions.
They are not able to provide any ETA on how long things will take and get a canned response that we are working on this as fast as possible. After sending in my 80th email with the same requirements, I was told today it would work 100%. I totally did not expect it to work; I was 100% correct; The original requirement still is not working, that is, to track my inventory.
It is not unlimited either, as I had a second product that had multiple items, and it was beyond what they could do.
STAY AWAY!!
UPDATE: After working with Amit and understanding the needs of my business and how things needed to be laid out, he was able to deliver exactly what I was looking for. Happy to have found this APP and get my store up and running.
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If I could put no starts, it would be how I rate this app. I have asked the same questions 5 times to support and still getting no answer, except a canned answer. I now got a
Furthermore, with regard to the product you have shared with us, we will need to check with our team to see if it is possible to meet the requirements you have provided.
But no follow-up; just let us know if we can help you again.
We're truly sorry to hear about your experience and we apologize if our support team didn't meet your expectations. It goes without saying that we want every interaction with HulkApps to be worthwhile. Rest assured we are taking your feedback seriously as we aim to improve.
You mentioned not receiving satisfactory answers to your questions, so we would like another chance to make things right. We'll be reaching out to you directly to discuss your inquiries; and this time you can expect a thorough and decisive response from us to help sort out your concerns promptly.
Thank you for bringing this to our attention and we appreciate your patience in this matter.
Best regards,
The HulkApps team
good customer service
Adna
App Works great. The chat option is very good, I have always been helped quickly and they resolved all my issues.
We're thrilled to hear that you've had a positive experience with our Hulk Product Options, especially our chat support feature! Ensuring our clients receive prompt and effective assistance is a top priority for us, so your feedback is highly appreciated. If there's anything more you'd like to share about your experience, we'd love to hear it. In the meantime, happy selling!
Best wishes,
The HulkApps Team
Truly amazing people to deal with when you have to figure something out with the app itself.
Hello,
It's fantastic to hear that you're finding our support team helpful! At HulkApps, we strive to provide exceptional service and we're glad that it shows in your experience with us. We understand that figuring out a new app can sometimes be challenging, and that's why we're always here to help. Your gracious comment has truly made our day!
Remember, we're just a message away if you ever need any further assistance. We truly appreciate your feedback as it helps us continue to deliver the kind of service that you love.
Best wishes,
The HulkApps Team
Very fast in communicating! and so easy to use , once Nitesh pointed me in the right direction it was funny how simple it was
Amazing customer service, they solved the issue within an hour. The app works well, but it's the people that really make the difference. Thank you!
We're overjoyed to hear your positive words! It's lovely to know that our customer service team managed to impress you and resolve your issue promptly. Your observation that 'it's the people that really make the difference' has truly touched us, as we always strive to make our customer experiences as smooth and enjoyable as possible. Thank you kindly for sharing your experiences with us!
Your feedback is what helps us to improve and offer even better services. The HulkApps team is always here for you!
Best regards,
The HulkApps Team
I love this app! honestly and the support team are always on top of things and are always helpful and get things done so quickly
I really appreciate it because its the only app in the market that works for exactly what I need with my variables and options
Thank you and keep it up
We're thrilled to hear that you're loving Hulk Product Options and finding our support team helpful and efficient! It's wonderful to know that our app is the perfect fit for your specific needs in managing variables and options. We greatly appreciate your positive feedback and will continue our efforts to provide excellent service. Your words are a big motivation for us.
Once again, thanks for the love and support. If you require any further assistance, don't hesitate to reach out.
Best Regards,
The HulkApps Team
I recently had the opportunity to use the Hulk app, and I must say, it exceeded my expectations. The level of customization available is remarkable, allowing for a highly personalized experience. The user interface is intuitive and user-friendly, making navigation a breeze even for those not tech-savvy. What truly sets this app apart, however, is the outstanding customer support. A special shout-out to Adna and the entire team for their prompt, courteous, and effective assistance. They were incredibly helpful in addressing my queries and ensuring a smooth experience. Whether you're a beginner or an experienced user, this app is a fantastic choice for its versatility, ease of use, and exceptional support team
We’re thrilled to hear that Hulk Product Options exceeded your expectations! Our team strives to offer a high level of customization without compromising intuitiveness, so it's wonderful to hear your affirmations on both these aspects. Adna and the rest of the team will be delighted to hear your shout-out. Your positive commentary about our customer support has made our day!
Please know that we value your feedback immensely. It helps us continue delivering the kind of service you've praised here. Again, we appreciate you taking the time to share this lovely review and we're here to provide the same level of support at any time you need.
Best regards,
The HulkApps team
Great service and help from Adna
Hi there,
We're thrilled to hear about your positive experience with our service and especially with Adna! Your commendation truly means a lot to us.
However, we have noticed a 4-star rating and we want to make sure that you're completely satisfied with our service. If there's anything specific you think we could improve on, we'd really appreciate your further feedback. Remember, we're always here to help.
Thank you again for taking the time to review our app. Your feedback goes a long way in helping us serve you better.
Best wishes,
The HulkApps Team