Reviews (1,884)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex customer needs and dynamic product customization, especially useful for businesses offering handcrafted or personalized items. It features unlimited options per product, extensive customizability, and advanced tools like conditional logic, suitable for both retail and wholesale. The app is noted for its reliable performance and exceptional customer support, with a team that provides responsive assistance and custom coding. Merchants commend the app for significantly enhancing business processes and effectively meeting specific requirements.

September 12, 2021

App help me build store clothing with many option same same. It't work very well.
UX UI good! Support very fast!

HappyFamily
Vietnam
6 months using the app
HulkApps.com replied September 12, 2021

Thank you so much for your kind words and have a great day ahead!

June 3, 2020

They have the BEST customer service EVER! I opened a ticket, and a couple hours later, everything was resolved. They are very responsible, professional and nice people. HIGHLY RECOMMENDED!

House Made Buttons LLC
United States
6 months using the app
HulkApps.com replied June 5, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app and our customer support. Let us know if you ever need any assistance, we're always there to help!

Edited February 3, 2021

Update 3 Feb 2021: I've upgraded my site and had some trouble with the file uploading function, as always they respond faster than you can imagine and solve your issue immediately, their team made you feel you can totally rely on them when it comes to solving issues for you. I can't recommend them enough. Best APP ever and went above and beyond to help you out! I installed the app this morning and hoping it will help solve the issues with my site, not only did they reply real fast but also fixed my problem quickly, I highly recommend this App for your store.

thechubbypaw
Spain
6 months using the app
HulkApps.com replied May 15, 2020

The app looks great on your store! Thanks so much for the review. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

June 20, 2022

Eine super sache. es wird einem sogar alles gemacht, sprich die varianten werden einem online gestellt.

deineautomatten.com
Switzerland
6 months using the app
HulkApps.com replied June 20, 2022

Hi,

Thank you so much for your great feedback, as we are truly happy you find our app to be useful for your store and easy to use :)

Should you need anything from our end, please let us know at any time.

Cheers!

Edited October 18, 2021

I use the free version of this app and it works great, customer service also prompt and efficient when needed, which isn't often I'm pleased to say. The app doesn't work with Shopify discounts unfortunately, however HulkApps do have their own VolumeBoost app that they were able to install in a few minutes, that works great, albeit at a small price.
Great service, many thanks
Paul

PB Teamwear
United Kingdom
6 months using the app
HulkApps.com replied August 13, 2021

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

March 17, 2020

We used this app to help create custom engraving text and file uploads for our products. Works great and the support with getting the correct formatting coded was very fast and helpful. Definitely recommend!!

Gravesham Trophy Centre
United Kingdom
6 months using the app
HulkApps.com replied March 17, 2020

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else! We look forward to seeing your increase in orders while using our app!

October 20, 2023

We are very happy with this app. The customer service is very helpful and quickly made many modifications we requested without any extra charges! We have just started to use this app but I am sure it will help us make a lot of upsells on on carts.

Seek Optics
United States
6 months using the app
HulkApps.com replied October 24, 2023

We're thrilled to know that you're very happy with our Product Options App and found our customer service helpful. Thank you greatly for sharing your experience. We always ensure our customer's requests are fulfilled promptly and without extra charges because your satisfaction is our utmost priority.

You've just started using the app and are already experiencing its benefits, that's wonderful! We're confident our app will indeed help you make a lot of upsells on your carts.

Remember, we're here to support you anytime you need us. Your feedback is essential for us to continue improving and delivering the best service possible.

Best Regards,
The HulkApps Team

August 27, 2020

It did exactly what I wanted. The support team were super helpful and resolved problems and my requests right away. I will definitely keep using the app. It also worked wonder with other Hulk apps. Highly recommend!

SaSa Kootenay
Canada
6 months using the app
HulkApps.com replied August 28, 2020

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options, and love getting this app installed properly for our merchants.

We're very happy to hear that you were able to get an awesome experience from some of our great specialists!

If you face any issues with Shopify, feel free to reach out to us for professional help!

October 8, 2018

Great app for custom product field! Support was great in helping install the app on my store. Highly recommended.

Cuztom Threadz
United States
6 months using the app
HulkApps.com replied March 7, 2019

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

July 28, 2021

Great App. The team is very responsive and professional and they are very proactive and answered my requests very fast.

unilovcorn
United States
6 months using the app
HulkApps.com replied July 28, 2021

Thank you so much for your kind words! We look forward to seeing you again in the future!