Reviews (1,874)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex product customizations, such as variations and detailed options for items like custom jewelry. It supports unlimited options per product and features like conditional logic, text boxes, swatches, and tick boxes. Merchants praise its reliable performance and exceptional customer support, noting the team's responsiveness and expertise in handling custom coding issues. Many find it essential for making online stores more dynamic and user-friendly.

January 17, 2020

I like this app. In the beginning it was a little complicated to understand how it works and I ran into some installation issues, but thanks to the great tech support my problem was resolved quickly and efficiently. Now it works fine. If you sell custom/personalized products and you need customer's input, this app is a great solution.

Red Parrot
United States
5 months using the app
HulkApps.com replied December 8, 2023

Hi there,

We're delighted that you find our Hulk Product Options app useful for your custom and personalized products. Thank you for your 5-star review!

We're sorry to hear about the initial hiccups you encountered, but really glad our tech support could swiftly address your troubles. It’s fantastic to hear that the app is now operating smoothly for you.

We highly value your feedback and it truly helps us to continuously evolve and develop better products for our users.

Thanks for your kind words and the trust you have in our services!

Best regards,
HulkApps Team.

October 4, 2018

Oh my god! The hulk app team is awesome!! They help me to fix all my problems and teach me how to use correctly the app. Without theme i wouldn't be able to install it. I am really happy with this app because it solves the variant problem that i was having with my products and that I really important for my Shop. I totally recomend it!

hydra wetsuits
Chile
5 months using the app
HulkApps.com replied March 7, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

Edited May 31, 2020

Used this to create a product with a number of options. The free version was great for what I needed. The support was very good and their responses were quick, very detailed and easy to follow. 5 stars even though it did have a conflict with other vital apps I have but it wasn't a dealbreaker at all and I could work around it. Definitely worth a try and pretty easy to use and customize. One of the best free apps I've tried.b

Fótbóltskort
Faroe Islands
5 months using the app
HulkApps.com replied June 1, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

May 23, 2023

Amazing service! I loved how quickly they responded to my inquiry! They even set up the form on my checkout for me!

New Era Academy
South Korea
5 months using the app
HulkApps.com replied June 5, 2023

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

January 30, 2021

Amazing customer service from Abhilasha Pancholi. Highly recommend.
This app has allowed my customers to add their personalisation options with ease when adding an item to their cart.

Meds Personalised Makes
United Kingdom
5 months using the app
HulkApps.com replied February 1, 2021

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from Abhilasha, one of our great specialists!

Please let us know if we can help with anything else!

Edited October 27, 2021

Superbe application pour ajouter des variants produits !L'assistance est parfaite et très réactive je recommande !! bravo pour leur aide

EW création
France
5 months using the app
HulkApps.com replied September 30, 2021

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

Edited March 5, 2020

This app is increasingly amazing. Within the last few days, they have help me so much. They respond back to you very fast. They do not leave you waiting around. Communication with them is amazing. We had great communications. Infinite Options is a pro. I have other site as well, and i also use them. I love their customer service and their work. Great team they have. I recommend Infinite Option to those that want a great team working alongside their business. 6 stars for me. Not 5!

webcaso

WEBCASO
United States
5 months using the app
HulkApps.com replied March 5, 2020

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Product Options is indeed an amazing app to invest in!

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

October 28, 2019

The support was a big help with integrating this app into our store! We were having a few issues and they went out of their way to help! Thank you!!!

thank-you-alder
Canada
5 months using the app
HulkApps.com replied November 4, 2019

Thanks so much for your kind words! We're so glad to hear that you're enjoying the Product Options app we offer, and our world class customer support that comes along with it. :-)

April 17, 2020

Fairly straight forward app to use. Would like to have the invoice/order sheet to include a total rather than having the option addon as a separate line. Worth highlighting that you can't have Express checkout in your cart as it ignores the option addon in particular if there is a price difference. Support is good and responsive. Highly recommend

mobilampshades
United Kingdom
5 months using the app
HulkApps.com replied April 18, 2020

Thanks so much for the kind words! We really appreciate the review, We’ll strive to do better.
We want to wish you best of luck with your business! We look forward to seeing your continued success.

May 10, 2020

New to Shopify and extremely impressed with how quick they were able to resolve my issue. They were able to fix my code mistake within 15 mins of submitting a ticket.

Little Shop of Florals
United States
5 months using the app
HulkApps.com replied May 11, 2020

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you within 15 minutes of reaching out! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!