Hulk Product Options , 1,776 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability and user-friendly interface, which boosts sales, especially for businesses offering custom products or upsells. The 24/7 customer service is praised for its efficiency and responsiveness. Many find the app to be a good value for its cost, attributing increased sales to its use. It's been successfully used across various industries, including handcrafted goods and personalized products, and integrates seamlessly with Shopify's SKU system for inventory tracking.

December 2, 2023

The support team at hulk product options are first class. I would firmly recommend this app anyway but having the support level they give is excellent.

Blacks of Sopwell Online Store
United Kingdom
About 2 months using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear that you're finding value in our app and enjoying the services of our support team. It's always a pleasure to hear our efforts are resonating with our users. We work hard to deliver the best service possible, and we’re glad it’s being recognized. We sincerely appreciate your recommendation. Your feedback makes a world of difference to our team. Thanks again from all of us at HulkApps.

October 13, 2023

Hulk Product Options allow my customers to pick different flavors of desserts easily on my site. The app is easy to use, but their customer service is also really helpful if you have any difficulties figuring it out.

Crème & Sucré
United States
Over 4 years using the app
HulkApps.com replied October 24, 2023

Hello,

We're glad to hear how well our app is working for you! It's fantastic to know that Hulk Product Options is making it easy for your customers to choose their desired dessert flavors. We always aim to offer a user-friendly experience.

We're equally pleased to know our customer service team has been able to assist you when needed. Your words are greatly encouraging to us to continue improving and delivering value to our users.

Thank you once again for using Hulk Product Options and for your 5-star rating. We appreciate your feedback and we look forward to continuing to support your Shopify store.

Best Wishes,
The HulkApps Team

November 2, 2023

Great, quick customer service. The options are exactly what I need for my shop and the customization to match my brand is perfect.

Flower Lane
United States
About 3 years using the app
HulkApps.com replied December 4, 2023

Hi there,

We're thrilled you're finding our Hulk Product Options useful for your shop and that the customization is working seamlessly with your brand. It's great to hear that our customer service could assist you promptly—that's what we're here for. Your positive words mean a lot to us.

Remember, we're always here if you need any further assistance or have more ideas for us to consider. Your feedback helps us serve you better.

Best wishes,
The HulkApps Team.

February 21, 2024

大変助かっております。
困った時もチャットで誠実に対応してくれます。

FEDECA STORE
Japan
Over 3 years using the app
April 26, 2024

good customer service

Joels_Jewelry
China
About 2 hours using the app
November 2, 2023

The app is designed with really good function, and the support team is always in quick and friendly response. We are glad to have them!

Elementipowered
United Kingdom
Over 2 years using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear your positive feedback on the design and functionality of our app, as well as our support team's responsiveness. It is our aim to provide excellent service and deliver useful app functions. Your comments ensure us that we're on the right track. Thank you for taking the time to leave this fantastic review. We're really glad to have you too!

Best,
The HulkApps Team

October 26, 2023

Sanjay was very helpful. he went above & beyond to fix the issues I was having. Where Shopify will just send you steps to fix it yourself. Not with Hulk!

Barstools Etc.
United States
About 3 years using the app
HulkApps.com replied December 4, 2023

Hello,

We're thrilled to hear that Sanjay was able to exceed your expectations in resolving the issues you were facing! At HulkApps, our priority is to provide quick and helpful support to all our users. Your positive experience means a lot to us.

Thank you for giving us a perfect rating and for your kind words. We hope to continue to deliver the same level of service in the future as well! Let us know if there's anything else we can do for you.

Thanks again, the HulkApps team!

February 27, 2024

L'application correspond parfaitement a notre besoin. Merci au support et a Deepa pour son aide précieuse !

Joaillerie ODACE
France
28 days using the app
October 25, 2023

so happy with the help SARO provided me! i was so stressed but she helped me and was very patient and kind thank you again, i am so grateful

Ambriz Jewelry
United States
Over 3 years using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear that you had such a great experience with our support team member, Saro! It's moments like this that we strive for to assist our users in the best possible way. Your words of appreciation really make our day. Thank you for taking the time to write this wonderful review. We're always here to help if you need us. Stay tuned for more updates about Hulk Product Options.

Warm Regards,
The HulkApps Team

October 11, 2023

I came to Hulk looking for a way to integrate an options tab for my gift boxes, not only did I find the help I needed through the Chat option with Mirza, the Merchant Success Manager, but much more. He was patient and understanding of my product needs. He even offered to dig deeper and go into the backend of my shop and made sure everything was set up just the way I needed it. Exceptional customer service is HARD to find these days, Mirza was a great "human" experience. I give him 5 STARS!!!

UGABFLG
United States
6 months using the app
HulkApps.com replied October 24, 2023

We’re absolutely thrilled to hear about your positive experience with our team, especially with Mirza. At HulkApps, we always strive to provide the best services to our customers and we're glad to hear that we were able to assist you with your gift box options tab. Your kind words are really motivating us to keep delivering top-notch service.

Your comment about Mirza’s 'human' touch really hit home for us, as it's something we truly value. We always want to ensure our customers feel understood and supported, not just serviced.

We'd also love to hear any thoughts or suggestions you might have to continue elevating your experience with our Product Options app. Please don't hesitate to share your ideas as your feedback helps us grow and improve!

Thank you again for taking the time to review us and for the 5-star rating. We greatly appreciate it!

With gratitude,
The HulkApps Team