Reviews (1,874)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for managing complex product customizations, such as variations and detailed options for items like custom jewelry. It supports unlimited options per product and features like conditional logic, text boxes, swatches, and tick boxes. Merchants praise its reliable performance and exceptional customer support, noting the team's responsiveness and expertise in handling custom coding issues. Many find it essential for making online stores more dynamic and user-friendly.
Refine
-
By rating
I am using this app for my nautical-bracelets.com shop for 3 years now, for all sorts of customisations, mainly for engraving. And now I am using also to create swatches using images, instead of colour codes, for my www.pet-time.eu shop and it does the job perfectly. But even more importantly than that, any customisations and issues I had for either shop, they were solved almost instantly - they really have a great team! Thank you for making it easy for me!
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
I loved it, I received support from them to install on my page and they helped me in installation, I was fascinated
I love you, thank you!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
This is a great app and exceptional customer service - I have two HULK Apps currently and the functionality that these apps offer for my store plus the level of service received is unbelievable for such a small price! Whenever I need a new App I always check if HULK has an option available before I choose anything else. Thanks guys!
This review made our day! Thanks for leaving us such a wonderful review. :)
Really easy to use, but the customer service is outstanding! I downloaded the app yesterday and had 4 issues and within minutes they were solved, the customer service team are just brilliant and so kind and nothing is too much trouble for them. Well done guys, keep up the amazing work!
Dear customer,
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
Had an issue - developer response was fast and fixed the issue. So far so good!
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
Heena and the HulkCode team were extremely helpful getting the Product Options app setup in both of my stores. We had to deal with some issues with a currency convertor native to my theme and they helped me through everything. They were very responsive and got everything done quickly! The app does just what we need. As with any app, it can be made better (display settings, more customization & display options, etc) but I am sure they are working on new features. At a price of free this app is exceptional and I highly recommend it for your store.
Ignore comments like the one below from Berwick Shellfish Co. - that owner clearly doesn't understand how some of these integrations work and that if you want help with installation which involves modifying theme code, you need to temporarily give the app owner store access. It's really not a big deal.
Thank you for your review. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.
This app is fantastic, it does everything I wanted and more. I tried other options apps, this one has more features and is customizable beyond what the other free ones offer. The app itself is easy to use. Installation was a little difficult but the support is AWESOME! They had my site fixed up and working in no time, again all for free. If you need customizable options you should get this app.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
Amazing support. Great app too. Couldn't find anything else that works this well. Very happy with the functionality.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our app specialists were able to help you out with getting Product Options installed and stylized properly so that it wasn't interfering with your theme code. :-)
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you need anything else!
Best of luck!
One of the best customer service I've had. They don't even discriminate if you're paying or not. This is how online services should be done. Fast and reliable and gets the problem solved. Thank you to Manoj who was very accommodating and really took the time to address my issue. It works perfectly with our site and gets the job done!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So thanks for your kind words and we look forward to seeing you again.
Great customer service, very prompt assisting with installation when I had trouble with the code! Highly recommended
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!