Hulk Product Options , 1,763 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability, allowing for unlimited product variants and conditional logic. It's noted for its user-friendly interface, efficient management of large inventories, and tracking of complex orders. Many reported increased sales, especially for accessory and custom products. The support team is praised for its responsiveness and live chat feature. The app integrates well with Shopify themes and handles large product catalogues effectively.

March 13, 2023

C'est vraiment la meilleure application de personnalisation d'options et de variantes. Elle est très complète et nous pouvons bien la personnaliser. Parmi toutes les autres apps du genre, celle-ci est la plus fiable et complète. L'équipe du support a été très à l'écoute et nous a aidé très rapidement. Nous recommandons totalement :)

BYSIX
Belgium
About 2 months using the app
HulkApps.com replied March 20, 2023

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

May 17, 2020

The customer support team is super helpful and give an immediate response after I've sent the request to help with the installation of the code in my theme as I have some problem doing it. The App works great and the support team is awesome! Thank you so much! Highly recommend this App!!

Artisco
United Kingdom
About 2 months using the app
HulkApps.com replied May 18, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

June 21, 2020

Awesome customer support, helped us with the custom installation a great deal. Thank you, really appreciate it!

PJ's by Jules
United States
About 2 months using the app
HulkApps.com replied December 7, 2023

We're absolutely delighted to hear that you had a positive experience with our customer support team! Your kind words mean a lot to us. Knowing our team could assist in your custom installation successfully is exactly what we strive for. Feedback like yours truly encourages us to keep doing what we do. Thank you so much for choosing Hulk Product Options.

Best,
The HulkApps Team

Edited November 6, 2018

From Elite Growing

I needed help installing the code for Hulk app and I reached out to the help desk. Their response was lightning fast asking me for access to my site so they could install the code for me. It was resolved in under 24 hours, which I think is amazing.

Elite Growing
Canada
About 2 months using the app
HulkApps.com replied March 8, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

November 18, 2021

I didn't actually use the app as a developer built something specially for our webstie. But I contacted the support and they were great! Very helpful and quick

gordoandco
Netherlands
About 2 months using the app
HulkApps.com replied December 13, 2021

Thank you for taking the time to leave us your valuable review. Our Experience team will be thrilled to read your feedback.

Edited April 3, 2024

We use the product option app and the Volume discount app for several years now. Wel like them very much. Sometimes with theme updates little problems occur. Hulk responses very quick in the chat and fixed our issue.

HSA-shop
Netherlands
Almost 3 years using the app
HulkApps.com replied December 10, 2021

Thank you for taking the time to leave us your much-appreciated feedback.

April 4, 2020

The best app. Very quick response and they explained about each and every step. Thank you so much! much love!

Superhumour.com: T-Shirts, Mobile Covers, Mugs & More.
India
About 2 months using the app
HulkApps.com replied April 6, 2020

Hey there, thanks so much for the review; we're so happy to hear you're loving our app!We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

Have a good day ahead.

Edited August 27, 2021

We rely on this app quite a bit to help us better customize our customers' products and online experience. I appreciate the ability to be able to offer so many custom options for our customers and to sometimes be able to charge customers based on their customizations. Their customer service is usually fairly helpful too, which is huge for me. We've had a few hiccups with this app and some other coding on our website, but overall the experience has been great!

A3 Performance
United States
Almost 3 years using the app
HulkApps.com replied March 8, 2019

Glad you like our app. Thanks for your support.

February 26, 2021

We have used this app to apply quite complex personalisation options to our physical and virtual products. We have found the customer service team very responsive and helpful with all of our queries. They have been particularly good at helping us with liquid code that we are struggling with.

Hotspur Gin Emporium
United Kingdom
About 2 months using the app
HulkApps.com replied February 26, 2021

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

October 10, 2018

I thought it is a good app to help us to provide more choices to customer. However , we face some problems after installing this app. So sad that 72 hours past , we don't get any reply .
If we install this app , our page will occur errors .

Custom4ufashion
United States
Over 3 years using the app
HulkApps.com replied March 11, 2019

We're sorry that your experience with our app wasn't up to the mark, but since the app update, most of the installation issues have been taken care of. You can see for yourself. Our team is happy to have you back anytime. Please reach us on support@hulkcode.com :)