Hulk Product Options , 1,762 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability, allowing for unlimited product variants and conditional logic. It's noted for its user-friendly interface, efficient management of large inventories, and tracking of complex orders. Many reported increased sales, especially for accessory and custom products. The support team is praised for its responsiveness and live chat feature. The app integrates well with Shopify themes and handles large product catalogues effectively.

November 20, 2020

Exately what I was looking for! The support is excellent and very fast too. Thus in the overall package a very good app :)

Pelletgrill.ch
Switzerland
29 days using the app
HulkApps.com replied November 20, 2020

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

January 16, 2020

Great app, does what it says on the tin really. Had some teething problems with regard to options not changing the cart price, and also wanted to personalise the colour schemes further, but the Support team sorted both of these issues quickly for me, without me having to lift a finger. Also looks a lot sleeker and fits better with my branding than other options apps I've used in the past.

Tiger & Co Home
United Kingdom
29 days using the app
HulkApps.com replied January 16, 2020

Hi there! Thanks for leaving us such a wonderful review. We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thanks for your kind words and we look forward to seeing you again.

August 25, 2022

La aplicación era bastante buena pero dejó de funcionar de un día para otro. Escribimos al chat y no responden.

Peregrin
Chile
Over 2 years using the app
HulkApps.com replied September 22, 2022

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general.

I hope our app is working fine right now, if you are facing any issue Please write to me at amit@hulkapps.com

March 13, 2020

Love it! Convenient and they have a free feature. Support is helpful and super efficient. Highly recommended.

isellanything.co
Malaysia
29 days using the app
HulkApps.com replied March 13, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

November 24, 2018

This app allows our customers to choose a product variant based on a photo of the option they are interested in. I had trouble installing it on a premium theme so their support staff handled the entire setup.

Philadelphia Mailbox Company
United States
29 days using the app
HulkApps.com replied March 8, 2019

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

February 2, 2022

I needed some help to get the app to work on my store and I connected on a chat and all I can say is WOW!! I gave them access to my store and 5 minutes later it was working like a charm. I then had one more minor request to meet the specific needs of my store and in under 2 minutes they had it done. I love the app and how it will make things easier for orders, But, I love the service even more.

U Pick Koffee / This That And The Other Thing
Canada
29 days using the app
HulkApps.com replied April 30, 2022

Thanks so much for your kind words, and please let us know if you need any assistance as we are always standing by to help!

July 2, 2019

I am new to the online retail world and let me say this App is Awesome! Easy to use and understand!

So Southern Co
United States
29 days using the app
HulkApps.com replied July 2, 2019

Thank you so much. You are awesome. Please feel free to reach out at any time if you have any questions or need any type of support.

Always happy to help. Thank you. :)

November 18, 2021

This is a tool that unlocks so much flexibility with product options. The support team have always fixed any issues I've faced too!

Pastos Co
United Kingdom
Almost 2 years using the app
HulkApps.com replied December 13, 2021

We are glad our app fits all of your needs! Our brand is built upon our customer's feedback so please accept our sincere gratitude. The Experience team is always at your disposal, and they are more than capable to help you with any issues you face! Please tell us how can we turn this 4 stars into 5!

October 4, 2018

This is a great app and the Hulk Support team has been outstanding by helping out with our requests! They are very responsive and have been more than willing to help us install custom coding into our theme for the product options. I highly recommend Product Options and the wonderful Hulk team.

GeoJango Maps
United States
28 days using the app
HulkApps.com replied March 7, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

September 7, 2022

They always provide quick replies and solutions! Their smooth support to users' unique issues is very valuable and appreciated.

WONDERWOOD
Japan
28 days using the app
HulkApps.com replied September 22, 2022

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.