Hulk Product Options , 1,651 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of customization features, ideal for complex product options. Many report increased sales and average cart value. The support team is noted for their efficiency and responsiveness, particularly with coding issues. The live chat feature is praised for quick responses. The app is compatible with dynamic checkout buttons and is seen as good value for the cost. It's recommended for handling complex product options and its exceptional customer service.

June 17, 2022

The product options were not showing up on the product page so we reached out to support. They responded in less than 5 minutes and were very kind and professional.

Washing-Hands
United States
7 days using the app
HulkApps.com replied June 17, 2022

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback.

November 6, 2018

We are new to Shopify (and Ecommerce) and were looking to customize gift boxes with a personal note. The App does what we need and adding the text box to the products was easy. Our challenge was app integration because we do not have a coder on staff. This is when tech support shined. One request and the task was done.

Cedar Chest
United States
7 days using the app
HulkApps.com replied March 8, 2019

Thank you for your review. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

July 10, 2021

The app is amazing and the developers who customize its functionality are even better! They answered my requests so quickly and created exactly what I was hoping for. Highly recommend!!

Pink Sapphire Co.
Canada
7 days using the app
HulkApps.com replied July 12, 2021

Thank you so much for taking the time to leave us this amazing review. If you face ever any issues with Shopify, feel free to reach out to us for professional help!

March 4, 2020

Great app and easy to setup. Had a problem with a small issue and was fixed up no dramas and works like a dream. Great work!

Australian Jet Ski Parts
Australia
7 days using the app
HulkApps.com replied March 4, 2020

Hi there! Thanks so much for taking the time to leave us a review. We're very happy to hear that you find our app easy to set up and customize.
We're glad you received a little extra love from one of our specialists to get the code implemented properly.

Please let us know if we can help with anything else!

December 14, 2018

The app is setup well and easy to implement, however the REQUIRED option for a variant is no working properly. Customers are able to add a product without choosing an option.
Very frustrating and disappointing. I have written to their support several times about this, with no resolution.
Will be looking elsewhere for a variations solution.

L.A. Minerals
United States
7 months using the app
HulkApps.com replied March 11, 2019

Thank you for providing feedback and I'm happy to inform you that our team was able to resolve the issue.

Would be glad if you could give it a try now. Our team can also test and resolve code conflicts (if any).

If you get what you're looking for you can amend the review you left us. Thank you

August 7, 2018

HulkApps was great to resolve a conflict on my site with product images not showing correctly after installing the custom product options. They jumped on board and resolved the issue and our pre-sale was able to continue on. Many thanks HulkApps for the great app and great service.

The Piano Guys
United States
7 days using the app
HulkApps.com replied March 8, 2019

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

October 7, 2020

I wanted to add a personalization text box for some of my products and I was able to use the app for free to do this. There was some trouble with the placement and text showing up in the cart, but they were very helpful and communicative. It's now looking great and is everything I wanted, thanks to their patience and quick responses!

holly
United States
7 days using the app
HulkApps.com replied October 7, 2020

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else!

July 14, 2018

I have to say, this is one powerful little app. And what's more, as a business owner, the team at HulkApps have really backed their product too. I had a little trouble making it integrate into our website and what we required was fairly complex in some ways. But when I ran into trouble, I fired through a support ticket and they were on the case really quickly. Before I knew it, they were in and had fixed up the problem and we're not opperating exactly how we wanted to. Stoked, highly recommend any of their stuff to anyone. Great product, great service!

Craftworks Cycles
Australia
7 days using the app
HulkApps.com replied March 8, 2019

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

March 16, 2020

Great customer service and installed with no problems, Does everything i need.

Thanks Heena, Will recommend app.

Little Squiffy
Australia
7 days using the app
HulkApps.com replied March 16, 2020

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Heena was able to help you out with getting Product Options installed and stylized properly so that it wasn't interfering with your theme codes. :-)

We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps!

Best of luck with your business! We look forward to seeing your continued success.

July 2, 2018

Superb app. The customer support is always ready to help. We had a problem with the pictures of variant with the installation. Don't worry. This is a small matter that can be fixed by just letting the support know. Overall, the app itself is comparable to similar paid apps in the store with the features it offers. I give 5-stars for the team at HulkApps.

Rezuno Case
Malaysia
7 days using the app
HulkApps.com replied March 8, 2019

Thanks for the kind words.We count ourselves lucky for customers like you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs. We look forward to working with you again in the future!