Hulk Product Options , 1,753 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales, especially for custom and accessory products. It's praised for its extensive customization, intuitive interface, and ease in setting up product options. It's particularly useful for large inventories with numerous add-ons. The support team is consistently praised for their quick and effective help, with the chat feature being appreciated for its efficiency and professionalism.

October 26, 2023

This app is very good and Amit in from the support is really professionnal.

Geeli House
France
6 months using the app
HulkApps.com replied December 4, 2023

We're delighted to hear that you're enjoying Hulk Product Options and found our support team, especially Amit, to be professional. Our team always strives to provide excellent support to our users. Your positive feedback means a lot to us. Thank you for choosing and recommending HulkApps.

Best Regards,
The HulkApps Team.

April 19, 2023

Absolutely excellent service and a really solid product. Have used the free option for over a year now and have recently upgraded to a paid version for the additional features - worth it!

Kinfolk Leather
New Zealand
Over 3 years using the app
HulkApps.com replied April 27, 2023

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

August 18, 2023

Great app, exceptional service. Would highly recommend them for any shopify store that uses product options.

PilotMall.com
United States
Almost 2 years using the app
HulkApps.com replied August 28, 2023

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

July 9, 2023

Amazing Customer service! Great product as well. I have found many uses for this app and I am sure will continue to find more

Happy's Gifts and Apparel
United States
Over 1 year using the app
HulkApps.com replied July 10, 2023

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

July 19, 2023

I’m really happy with the Hulk Product Options plugin! It has made a huge difference for my online store. I can customize my products in so many ways to match my customers’ needs and wants. Plus, their support team is amazing! They always answered my questions and helped me with any issues, making everything easy and stress-free. If you have a Shopify store, you need this plugin! It’s awesome!

Nurture Mobility
United States
2 months using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear your positive feedback regarding the Hulk Product Options plugin! It's great to know it has made a significant difference to your online store and it's meeting your customization needs. Your feedback regarding the support team is highly appreciated, we strive to make your experience as effortless and stress-free as possible. Thanks for the strong recommendation and for choosing HulkApps for your Shopify store. This kind of feedback motivates us to work even harder.

Best,
The HulkApps Team

August 14, 2023

Very useful app, with many many settings and options. Very easy to manage.
Moreover, the support team is amazing, they answer you 24/7 and always find solutions for you, especially Smiljan.
Best app I use on Shopify !

Cartoon Toi
France
9 months using the app
HulkApps.com replied August 28, 2023

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

August 23, 2023

I've been using Product Options for a few months now and need some customizations from the developer which they have been able to do. Overall excellent app and support. Highly recommend!

The Bed Swing
United States
3 months using the app
HulkApps.com replied August 28, 2023

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

June 23, 2023

1. pricey. they stared with basic package for FREE! (completely 0) now they increase basic to USD 10.
2. add-on products (that have charges) will cost your customer NOT BEING ABLE TO ENTER DISCOUNT CODE. I think they know that they are FULLY AWARE OF THIS FEATURE is just that they NEVER FIX THIS UP because they want you to get another app (bold product option) that cost you for USD 50, only for you to be able to charge while still be able to add discount code.
3. Customer Service is blatantly slow. too generalising problems.

still there are QUITE A FEW similar apps that is FREE. PLS DO NOT WASTE YOUR MONEY.

Caseuphoria
Indonesia
Almost 3 years using the app
HulkApps.com replied July 10, 2023

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.

June 22, 2023

The chat support answers promptly and to the point. I hope that the app will work properly and without problems as I'm planning to open my shop soon.

Largentolab
Greece
Over 2 years using the app
HulkApps.com replied July 10, 2023

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

September 8, 2023

one of the best customer support I have seen. every problem I faced, or any question I had they immediately solved it for me with detailed explanation. the app works great and I really think it's worth it

YourPupArt
Israel
5 months using the app
HulkApps.com replied December 4, 2023

Hi there,

Wow! We are blown away by your warm feedback. To hear that our customer support is one of the best you've seen, truly puts smiles on our faces! We aim to provide detailed and immediate solutions, and we're so glad that we were able to live up to that on each one of your inquiries.

It's rewarding to know that the app is working great for your store and you believe it's worth it. Comments like yours are exactly what propel us to keep pushing forward.

Your praise is appreciated and please know that your feedback is critical to us as we continue to strive to provide exceptional customer service.
Thank you once again for the 5-star review!

Best Regards,
The HulkApps Team.