Hulk Product Options , 1,763 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability, allowing for unlimited product variants and conditional logic. It's noted for its user-friendly interface, efficient management of large inventories, and tracking of complex orders. Many reported increased sales, especially for accessory and custom products. The support team is praised for its responsiveness and live chat feature. The app integrates well with Shopify themes and handles large product catalogues effectively.

June 22, 2020

INSTALL AT YOUR OWN RISK! I normally do not write reviews however the fact that an error with this app was able to COMPLETELY SHUT DOWN my site as well as every other site using the app and prevent customers from checking out for many many hours (and STILL occurring) is just INSANE! Also the customer support is non existent when it comes to critical issues. Beyond disappointed.

Kindred Splendor
United States
3 months using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

November 30, 2020

The app is great, even the free version let you to make advanced customizations. The support team is very helpful and professional. I recommend this app ;)

Sample Lover
Italy
4 days using the app
HulkApps.com replied November 30, 2020

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

September 10, 2019

I use this app so I can easily exceed Shopify's arbitrary 100 variants limit. The app is highly configurable and works perfectly. I reached out to their support and they were quick to help me and even did some custom coding - incredible support! This app also also allows you to capture inputs on products - very useful for customizations. All in all, I highly recommend.

Artulia Jewelry
United States
4 days using the app
HulkApps.com replied September 10, 2019

Thank you for your incredible support. We hope you enjoy using our app and if you do, please check out other free apps by our team.

Much love!

May 29, 2021

I am very satisfied. It's a difficult application to install by yourself, but don't worry, the support is great.
I use a free plan, but when I talked about the problem, the support was very kind and the solution was quick.

HIKARUISHI
Japan
4 days using the app
HulkApps.com replied May 31, 2021

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our customer support team was able to help you get started.

Best of luck with your business! We look forward to seeing your continued success.

November 26, 2021

I was testing this app if it fits for my purpose. It really did.
However I found out that Product Options wasn't displayed in order confirmation email to customers. Contacted support and they have fixed this issue /ammended the code in 30 mins. Above my expectations! Highly recommend.

notPERFECTLINEN
Lithuania
4 days using the app
HulkApps.com replied December 8, 2021

Thank you so much for your feedback, we are sure it looks great on your store.
Our team will be more than happy to read your kind words.

February 22, 2020

Well I will say I was a bit intimidated with the app at first. When I contacted support they where very dedicated on getting me going in the right direction. I am very OCD on how I wanted the app to work and look. They took care of all my request in a timely manner. I appreciate the help and really enjoy the new functionality of my store. I highly recommend this app to anyone wanting to add more flexibility to their options capabilities.

Freedom Fire Pits
United States
4 days using the app
HulkApps.com replied February 24, 2020

Thank you! We are indeed happy to help you. Don't hesitate to contact us in case of any difficulties :) We are always ready to help!

April 25, 2020

Absolutely amazing and quick customer support. Thank you so very much for helping me out with the app I couldn`t understand at first!

Eva Gifted Hands
United Kingdom
4 days using the app
HulkApps.com replied December 8, 2023

We're thrilled to hear that you've had a great experience with our customer support! It's our goal to assist our users in understanding and maximizing the Hulk Product Options app. We appreciate your patience and your kind words. Your feedback truly matters to us. If you need any more help, don't hesitate to reach out again.

Best regards,
The HulkApps Team

Edited September 28, 2018

I was having trouble with the install. These guys helped me get my store up and running perfectly. I would recommend their products to anyone. They do exactly what I need them to do. Thanks for all the help!!!

The American Academy
United States
4 days using the app
HulkApps.com replied March 7, 2019

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

August 15, 2018

The App is great , once installed I have been able to customise my product pages and offer additional add on's and charge for them. This charge then carries through to checkout and is seen in the order report app. I admit I had trouble following the installation guide but I contacted Hulk Support and they sorted it very quickly.
Would recommend this App and Hulk, great service and support. Thanks

Masuri Custom Teamwear
Australia
3 months using the app
HulkApps.com replied March 11, 2019

Thank you for the nice review. Let us know if we could do anything to get 5-stars from you.

January 20, 2020

So far this has been a life saver for customizing products. Very straight forward to use and it's free. Thanks

Bico Estonia
Estonia
4 days using the app
HulkApps.com replied December 8, 2023

Hello, thank you for the fantastic 5-star rating! We're delighted to hear that our Hulk Product Options app is proving to be a lifesaver for you. It's great to see you're finding it straight forward to use and the fact that it's free must be an additional bonus.

Your supportive comments help us to keep moving forward and improving, so we really appreciate your feedback.

Best wishes from the HulkApps Team!