Hulk Product Options , 1,768 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability and user-friendly interface, which boosts sales, especially for businesses offering custom products or upsells. The 24/7 customer service is praised for its efficiency and responsiveness. Many find the app to be a good value for its cost, attributing increased sales to its use. It's been successfully used across various industries, including handcrafted goods and personalized products, and integrates seamlessly with Shopify's SKU system for inventory tracking.

June 6, 2023

Great app so far! Customer service was easy to work with and they were able to resolve my problem within 10 minutes. Would suggest this app to others!

Trayvax Enterprises
United States
14 days using the app
HulkApps.com replied June 12, 2023

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

Edited August 31, 2023

I have been having issues for a while and they still didn't fix it. This has caused me tens of thousands in losses so far!

MailboxUSA.com
United States
Over 3 years using the app
HulkApps.com replied July 10, 2023

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

October 6, 2023

I am a total newbie, the first assistant I ended up frustrated because responses were very slow. To the point, I just had to shut it down. The following day, I communicated with Khushbu, and she was amazing. Instruction flowed well and I finally felt like I understood. This product allowed me to obtain information from the customer, and will allow them to upload files to me. I am so excited.

Customish Print & Design
United States
1 day using the app
HulkApps.com replied December 4, 2023

Hi there! We are thrilled to hear that Khushbu could come to your assistance and make your experience with our Hulk Product Options more enjoyable. Our apologies for the initial difficulties you had with our support.

We aim to constantly improve our response times as we value the time and effort of our users like yourself. Your feedback has been noted, and we promise to work diligently to ensure every interaction you have with our support team is as smooth as Khushbu's.

We're delighted to know that our product has resonated well with your needs and expectations. Thank you for trusting our services and taking the time to share your experience!

Best wishes,
HulkApps Team

May 20, 2023

This app made my day. Outstanding customer support 24/7. I was in a serious hassle about multiple options picking from different product variants. Hulk app customer agent just provide me a solution within minutes. It was a pleasure to use the Hulk products option app.

Canvas Art Club
United States
3 days using the app
HulkApps.com replied June 5, 2023

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

October 19, 2023

Un'ottima APP che soddisfa le nostre esigenze e un rapidissimo ed efficientissimo customer center, che via chat e in "real time" ha risolto i nostri problemi.
Complimenti!

IDEE VOLANTI
Italy
3 months using the app
HulkApps.com replied October 24, 2023

Grazie mille per la tua recensione positiva! Siamo molto lieti di sapere che la nostra APP ha soddisfatto le tue esigenze. Siamo particolarmente orgogliosi del nostro team di assistenza clienti, e fa sempre piacere sentire che sono riusciti a risolvere i tuoi problemi in modo rapido ed efficiente. Apprezziamo molto il tuo feedback che ci aiuta a continuare a migliorare. Aspettiamo con ansia di continuare a lavorare con te.

Cordiali saluti,
Il team di HulkApps.

Edited June 12, 2023

Hulk Product Options sounded really great in the beginning.
However, multiple orders are coming in that are not being charged for their add ons. They keep saying it is a different app that is conflicting with their app or that they fixed it but more and more orders keep coming in without the additional charge.

They say their app works with the express checkouts but it seems to be an issue with shop pay and google pay. Recently we had an order come in that didn't work and they used a credit card for payment. We have made fields mandatory and some orders are coming through without all the fields even filled in. For some reason they have been unable to identify or fix the problem which makes the app worthless. I just wanted it to work.

DRYbands
United States
About 1 month using the app
HulkApps.com replied June 5, 2023

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

May 4, 2023

Amazing customer service and app. This app worked for everything we needed it for. Thanks you very much!

Ideaure
United States
About 1 month using the app
HulkApps.com replied June 5, 2023

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

May 11, 2023

Amazing App! Has all of the features I am looking for! I needed assistance with installing and editing a few background colors and Sanjay from the chat was very kind and helpful! He took the time to answer all my questions and even log in to assist my request. Other than that, the app user face is super easy to manage and I was able to complete days' work in just a few hours for my new website. Can't wait to launch this new feature for my clients!

GlitterMePrettyCo
United States
1 day using the app
HulkApps.com replied May 15, 2023

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time

November 28, 2023

So far so good. Customer service is excellent!

CreativeLaughs
United States
About 1 hour using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear that you are happy with our product and customer service so far! Our team at HulkApps strives to provide the best experience for our users. Thank you for acknowledging their efforts, it means a lot. We hope to continue exceeding your expectations.

And remember, if you need any assistance or have suggestions for us, don't hesitate to reach out as we'll be more than happy to help. Feedback like yours helps us continue to improve.

Best Regards,
The HulkApps Team

July 26, 2023

Excellent customer service who assisted in setting things up for me. Works great with lots of varying product options and changing prices.

HudsonPaperie
United States
3 days using the app
HulkApps.com replied December 4, 2023

Hi there,

We're thrilled to hear your positive feedback about our customer service and how well the Hulk Product Options app is working for you! Knowing that it's helping you manage various product options and adjust prices is exactly what we aim for.

We greatly appreciate you taking the time to share your experiences and we want to assure you that we're continuously working on improving our services and features to serve you better.

Please don't hesitate to reach out if you ever need further assistance or have any suggestions. Your feedback plays a significant role in our growth and development.

Best,
The HulkApps Team