Reviews (1,875)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex product customizations, such as variations and detailed options for items like custom jewelry. It supports unlimited options per product and features like conditional logic, text boxes, swatches, and tick boxes. Merchants praise its reliable performance and exceptional customer support, noting the team's responsiveness and expertise in handling custom coding issues. Many find it essential for making online stores more dynamic and user-friendly.

September 12, 2020

DEEPA IS THE BEST CUSTOMER SUPPORT PERSON EVER!

Seriously I was losing my mind and struggled with infinite options for 3 days before I finally reached out for help. It was a simple fix but she seriously made my life so much easier.

Little House Trading Co
United States
Almost 3 years using the app
HulkApps.com replied September 14, 2020

Hey there, thanks so much for leaving us such a wonderful review; we're so happy to hear you've finally sorted out all the issues you were facing with our app.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words about Deepa, and we look forward to seeing you again!

June 26, 2023

Great App for custimisation products and wonderful help support. I can highly reccommend using this App.

Mermaid Kat Shop
Australia
Almost 3 years using the app
HulkApps.com replied July 10, 2023

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

September 30, 2023

wonderful fast response

Celesticare
United States
Almost 3 years using the app
HulkApps.com replied December 4, 2023

We're incredibly delighted to hear your positive feedback on our fast response time. Your satisfaction is our top priority, so we're glad to know we've been able to meet your expectations. We love hearing how our product has helped to improve your Shopify experience. Your feedback is fundamental to our continuous endeavor to offer top-notch service.
Thank you sincerely for your 5-star review.

Best,
The HulkApps Team

October 1, 2020

An excellent app with an even better team of developers who are very efficient, quick and professional in providing solutions to any uncertainties faced. Well done!

The Summer Bakehouse
Singapore
Almost 3 years using the app
HulkApps.com replied October 1, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

August 27, 2020

¡WOW! Have the FREE version of it, DOESNT MATHER they help me FAST and have the BEST support! Thank you PRIYANKA a lot!. The app is the best, it works great and its just what I needed.

PaperBrushMx
Mexico
Almost 3 years using the app
HulkApps.com replied August 28, 2020

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Priyanka was able to help you out with getting Product Options installed and stylized properly so that it wasn't interfering with your theme codes. :-)

We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps!

Best of luck with your business! We look forward to seeing your continued success.

April 14, 2021

I’ve used this app for at least a year and had recently updated my theme. The app stopped working with the update and both auto and manual installs were unsuccessful. I reached out for support and they had things working again after a couple days. Awesome customer service.

Dan Cuevas
United States
Almost 3 years using the app
HulkApps.com replied April 15, 2021

Thank you so much for taking the time to leave us this sweet review. We're glad that our customer service team was able to set up the app code in your new theme!

Please let us know if we can help with anything else!

November 2, 2023

The app is designed with really good function, and the support team is always in quick and friendly response. We are glad to have them!

Elementipowered
United Kingdom
Over 2 years using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear your positive feedback on the design and functionality of our app, as well as our support team's responsiveness. It is our aim to provide excellent service and deliver useful app functions. Your comments ensure us that we're on the right track. Thank you for taking the time to leave this fantastic review. We're really glad to have you too!

Best,
The HulkApps Team

October 25, 2023

Always very helpful assistance in creating whatever is required. Thank you.

Minx Leather SA
South Africa
Over 2 years using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear that you've found our assistance helpful! At HulkApps, we aim to provide the very best in customer service, and it's always encouraging when our efforts are recognized. Your kind words truly mean a lot to us and we're grateful for the wonderful review.

Remember, we're here to help create whatever you require, so don't hesitate to reach out if you need anything else. Your feedback helps us continue to deliver a great experience for all our customers.

Best wishes,
The HulkApps Team

November 26, 2018

I sell shirts in many colors, sizes, types and with customization options. I looked everywhere for an app to allow me total flexibilty. The Shopify system only allows 100 total variants so that caps me at 5 colors x 5 styles x 4 sizes = 100. No enough! ... and does not offer color swatches.

This FREE app from Hulk is incredible and so user friendly. Allows unlimited variants in a very simple interface and color swatches too!

Also, this is the only app that allowed me to so easily program CONDITIONAL variants, meaning variants that will only show up once client makes another selection. In my case, if customer click YES to customize the garment only then do the other variants appear with choice of customization options.

Finally, tech support is incredible, I wrote with a question regarding the app and they solved my issue within 24 hours. This app is 100% 5 stars in my book!

Over The Boardwalk Shirts
Canada
Almost 3 years using the app
HulkApps.com replied March 8, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

Edited June 29, 2021

I reached out to support as I had a few questions, having just installed the App today. Amit went above and beyond everything I expected and made it incredibly easy. Thank you Amit. I look forward to seeing extra sales now. I had to reach out to the team again as I couldn't figure something out and, as always, they were super-quick to respond and dealt with my issue quickly. Brilliant. Thank you!

Carathea
United Kingdom
Almost 3 years using the app
HulkApps.com replied April 5, 2021

Thank you for your kind words. Amit is a hard-working member of our HulkApps family! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options app, or any of our other apps!

Best of luck with your business! We look forward to seeing your continued success.