Hulk Product Options , 1,763 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability, allowing for unlimited product variants and conditional logic. It's noted for its user-friendly interface, efficient management of large inventories, and tracking of complex orders. Many reported increased sales, especially for accessory and custom products. The support team is praised for its responsiveness and live chat feature. The app integrates well with Shopify themes and handles large product catalogues effectively.

November 27, 2019

Fantastic app which absolutely solved my problem and made it so easy to implement. You get so much for a free app, literally I don't feel at all restricted or compromised in what the free options give you. I hope you're making good money elsewhere for all that you have done for this wonderful app. And fantastic support too. Thank you so much Hulk!

Noura London
United Kingdom
Over 2 years using the app
HulkApps.com replied November 28, 2019

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

March 10, 2021

I used this app to help me add additional product options to my page. The team were extremely helpful and quick to respond, would highly recommend.

SARAH ROMAINE
United Kingdom
Over 2 years using the app
HulkApps.com replied March 10, 2021

Thank you so much for your kind words!

Edited March 1, 2022

UPDATED REVIEW:
Okay I tried at least 4 different product option apps for about 3 months each and I would highly suggest you save your time, energy, product organization, email response times, and theme from suffering terrible codes by just getting this app. I've been on Shopify for 4 years and this is the best app. PROS:
- option groups to avoid having to duplicate options
- import and export
- helpful customer service - easy to use
- price add-on with lower tier plan
-14 day trial Cons:
- an updated UI would be nice
- used to be super affordable, price is a bit high Original Review: I absolutely love this app for free options but the price variant only works with checkout not buy now buttons. Other than that it works perfectly! Support is also very fast and helpful.

Leyla Luxe Collection
United States
Over 2 years using the app
HulkApps.com replied April 17, 2020

Thank you so much for your feedback. We're so grateful for your kind words.
I'm sorry that you couldn't get the desired output with Buy Now button. No worries though! I'll flag this as a feature request to our Product Team. We don't have a public roadmap so I couldn't say if/when this feature might be made available. If our product team decides to implement this, we'll get in touch!
Let me know if I can help with anything else.

Edited August 29, 2020

Probably the best app with free features out there. They are quick to help install and fix any errors that may come up. Easy to use. These guys will even go above and beyond to help you with your site if they can regarding tweaks that have nothing to do with their app. For free, Could have a few things to make it perfect but there are paid apps out there if you want even more customization.

Kristine Marie Designs
United States
Over 2 years using the app
HulkApps.com replied May 28, 2019

We are even coming up with priority support soon. This will help merchants to skip the queue and get responses quicker.

Our team is planning on taking the Product Options app to the next level. Stay tuned!

Edited March 11, 2024

We've made our e-commerce vision come true thanks to Hulk Apps. And the support is fast, courteous and excellent staff. It may still be imperfect, but I give Hulk Apps high marks.

2023/09/22
The Hulk App has helped me many times.
it's quickly resolves the situation I'm in trouble with.
What you can't do with Hulk, you can't do anywhere else.
That's why Hulk is such a great product.
And the wonderful team operators have saved my problems many times.

thank you.

-postscript-
Hulk App support is very good and helpful.
At least most of my dreams have come true.

There was a temporary system problem, but the response was excellent.
Especially the excellent assistant who supported me
I am grateful to Deepa.
thank you.

西日本武道具
Japan
Over 2 years using the app
HulkApps.com replied November 8, 2022

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

January 27, 2020

I contacted hulk apps about an issue I was having and they were very quick and efficient to resolve what was going on. Definitely an amazing app!

Lilli May Collections
Australia
Over 2 years using the app
HulkApps.com replied January 27, 2020

Hi there! Thanks for leaving us such a wonderful review. We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support.

July 19, 2022

Love the versatility. Not being very technically minded I can navigate through options and create my own settings so very helpful. Would recommend.

Paper Love Card
Australia
Over 2 years using the app
HulkApps.com replied August 12, 2022

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

August 24, 2021

This app works well, especially for the price. I had a couple minor issues (styling and one small functionality issue in the cart) with set up on my theme that Hulk Apps helped with. Their customer service is 5 stars! I would give the app a 4 star, I think the back end could be a bit easier to use, but its not hard to learn.

Krøvel Furniture Co.
United States
Over 2 years using the app
HulkApps.com replied August 24, 2021

We are so grateful for your kind words. We're working towards enhancing our back-end usability so you won't have a hard time navigating through our app.

Thanks for sharing your review with us and the Shopify community!

Edited June 8, 2021

Amazing App! With the help of the Hulk team, it does exactly what we wanted. I recommended it to everyone. You can count on the team behind that amazing app!

Boulangerie Jeff le boulanger
Canada
Over 2 years using the app
HulkApps.com replied April 9, 2021

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

Edited September 8, 2022

They just keep nailing it! Wish I could give more stars! I've been using the app for a couple of years. I have had no issues. Customers find it quite easy to use to pick a design or personalize items. I started with the free version and have since upgraded to Pro. The customer service is superb. Whenever I have a question, I get a quick, thorough, and knowledgeable reply. Highly Recommend!

Exquisite Stitches
United States
Over 2 years using the app
HulkApps.com replied May 25, 2020

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.