Hulk Product Options , 1,763 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability, allowing for unlimited product variants and conditional logic. It's noted for its user-friendly interface, efficient management of large inventories, and tracking of complex orders. Many reported increased sales, especially for accessory and custom products. The support team is praised for its responsiveness and live chat feature. The app integrates well with Shopify themes and handles large product catalogues effectively.

April 7, 2021

Every now and then we come across the need for an additional star! Hulk Apps has far exceeded our expectations with absolute VIP service, fast implementation and an exact and perfect resolution with developer Manoj. 11/10, 6 stars, VIP service!!!

MODE Auto Concepts
Australia
Over 1 year using the app
HulkApps.com replied April 8, 2021

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team, especially Manoj! We appreciate the kind words. :-)

November 19, 2020

So far so great. The customer service is wonderful. They installed the app for me, helped me understand how it works, and answered all the questions I had right away and kept following up with me until I got what I needed, so thank you for that. It does indeed give infinite options for my product and lets me bundle those options together for whatever I need. It was a bit confusing to use in the beginning but since there is a very helpful and responsive customer service team, it was not an issue at all.

Layyef Kayyef
United Arab Emirates
Over 1 year using the app
HulkApps.com replied November 19, 2020

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our experts were able to help you out with getting Product Options installed and stylized properly. :-)

We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options or any of our other apps!

Best of luck with your business! We look forward to seeing your continued success.

October 16, 2020

After installing and using the free trial period on at least 5 other apps, I am thrilled to have found Infinite Product Options (IPO). Instead of selling a shirt with a design, I sell the designs, and let the client chose which shirt she wants, color, size, and any customization needed. All those other apps looked like they would do what I needed, but all that time was wasted. One company even uninstalled my app while I was still trying to get it to work. One company took 24 hours to answer even the tiniest question and my trial period ended without getting anything resolved. One company had an auto response "we cannot understand what you mean by...". Talk about frustrating! However, my experience with HULK has been wonderful. They understand English, they reply promptly, and they have been polite and professional. AND on top of that, IPO does EXACTLY what I need it to do!!!

Devo-Tees
United States
Over 1 year using the app
HulkApps.com replied October 19, 2020

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

March 24, 2018

I highly recommend this app.

We've tried many apps, looking for both functionality and design to be built and this is the first app for both.

Starting out, they make installation very easy. I have 2 of their apps (this and Volume Discount) and both installed very easy.

I did have to reach out to customer service as I was having what I thought was an issue. Turned out to be on my side and the way I had configurations within collections. Customer Service was extremely helpful and quick to respond. Great support!

In the one 4 start review, they talk about how the app breaks down the price. We find this is actually very helpful with being able to track exactly what is sold. While we are just a print shop, it's helpful to build analytics on what sells and what doesn't and this helps see how each sale is made.

The overall options available to use are great. They give you a lot of options and you can build those out how you see fit. From there you go into configuring sets of options. Specifically, how different options interact with one another by creating conditions. You then can apply them to different products. I was very surprised at how easy it was to create the options, sets and conditions.

The only thing that I would like to see changed at some point, is the way the price changes on the product page. The way it is currently setup is once the buyer selects the options, the price doesn't change but rather shows a note that the price will increase by $x.xx price. It's very easy to see and understand, however for a customer experience standpoint, I believe people are used to seeing the overall price change on the page. This isn't a deal breaker nor is it equal to a 4 start because they do a great job at making it very easy for the customer to see what the pricing change will be.

Last thing I will say is using this with the volume discount app they offer (also for free) is seamless and wonderful. Everything works better than I would have expected and I'm thrilled to finally get not only the technology I need, but the options for design as well. Great job HulkApps!

Slickturtle
United States
Over 1 year using the app
HulkApps.com replied March 8, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

January 2, 2023

Servizio di assistenza sempre pronto ad aiutare e risolve sempre il 100% dei problemi, app consigliata per chi ha esigenze di personalizzazione di prodotto in modo semplice ed intuitivo che non confonde il cliente anzi lo aiuta

Special Edition
Italy
Over 1 year using the app
HulkApps.com replied January 9, 2023

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

March 16, 2022

This app is fantastic! I am using it since a while now and it really helped adding extra functionalities to our store, with plenty of additional options and variants to the products; we're able to create complex bundles without using any other third party apps. We had some issues which was addressed within minutes, upon reaching out to the customer service, via chat. Highly recommended. Keep up the excellent work! Cheers

Cremacaffè Design
Italy
Over 1 year using the app
HulkApps.com replied March 30, 2022

We appreciate your awesome feedback. Helping business owners all over the world is our passion and it is our brand. If you need anything else, we are always one message/email away.

June 14, 2020

I cannot say enough about how fast and helpful their tech services is answering questions when setting up the app. Truly top notch!

Magnolia Creative Co.
United States
Over 1 year using the app
HulkApps.com replied June 15, 2020

Hey there, thank you for your kind words about our support team, they indeed work really hard and reviews like yours give them more power. Thanks again!

August 25, 2018

I highly recommend this application. It gives you control over your product options and allows you to group them. The support staff is excellent as well.

Lbch
United States
Over 1 year using the app
HulkApps.com replied March 7, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Edited October 21, 2019

I downloaded this App to help with personalization of products- photo and text. Being a newbie to Shopify, I needed help figuring out how to have it in my store. I contacted the support team and they made it possible for me. No hassle. Great customer service.

The Barking Dog Market
United States
Over 1 year using the app
HulkApps.com replied October 21, 2019

So sorry to hear you ran into some issues with the installation; working with code can certainly be difficult, so we always offer assistance with this if needed! We're glad to hear that our team was able to get everything sorted for you. :-)

Please let us know if we can help with anything else!

December 19, 2019

I used this app to help me generate over 200k in revenue from product options within a year and the best part is that it was free! Definitely considering upgrading.

ADM Bathroom Design
United States
Over 1 year using the app
HulkApps.com replied December 20, 2019

Thanks so much for the kind words! We appreciate your support :) This app is a must-have in all e-commerce stores and we're glad you've been achieving your revenue goals utilizing the features in this app.

We encourage you to upgrade our app to unlock some seriously amazing features in this app. We are also going to organize Ajax cart functionality very son for our merchants, and many more things that our app will be able to support next year.

We can't wait to share them with you guys!

If you need any help in setting up your store after subscribing to our Pro-version, don't hesitate to reach out to us. Our team will be glad to assist you! Cheers!