Hulk Product Options , 1,779 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability and user-friendly interface, which boosts sales, especially for businesses offering custom products or upsells. The 24/7 customer service is praised for its efficiency and responsiveness. Many find the app to be a good value for its cost, attributing increased sales to its use. It's been successfully used across various industries, including handcrafted goods and personalized products, and integrates seamlessly with Shopify's SKU system for inventory tracking.

January 2, 2024

This app is really buggy and breaks out of the box shopify features in order to have to use their other tool in regards to discounts (hulk volume boost).

And now new issue discovered, the options price increase does not reflect on checkout.

Their real-time support is completely useless and i have to guide them where to find their own application information, i am a paid user the support is ridiculous.

The only cool thing about it is the customization possible to the form itself on products and the flexibility of conditions. It just causes a huge problem for the checkout process

Canuck Canada
Canada
About 3 years using the app
HulkApps.com replied January 4, 2024

Hello,

We sincerely apologize about your experience with our Hulk Product Options app. It's disappointing to hear about the issues you've encountered and the inconveniences it's caused, and we definitely understand your frustration.

Rest assured, we're taking your feedback seriously. It's crucial for us to know these details to make improvements to our service. It's also good to hear that you appreciate the customizability and flexibility of the product form conditions, and we'll strive to match this standard across all aspects of the app.

We understand your concern about our support team. We stand by our mission to deliver valuable service to our clients. It's quite disheartening to hear that we have failed in your case. However, we're hopeful we can turn this situation around. Our team will contact you soon to address the issues you've faced.

We really appreciate your feedback and patience.

Best Regards,

The HulkApps Team.

February 7, 2024

Very helpful customer service and hands-on support. Very impressed already with Hulk and the service they provide. The app has allowed us to add options to our store which felt unachieveable before.

Custom Fabrics UK
United Kingdom
8 days using the app
May 7, 2024

Great app. Customer service is the best

Gameboy_Station
United Kingdom
5 months using the app
Edited March 26, 2024

Service is the best iv'e received from any other app developer. Helpful and efficient! Special thanks to Kenan & Emira! Very friendly and efficient!

Rice's Mill School Supply
United States
6 days using the app
March 8, 2024

The app is exactly what I need! Customer service was so helpful (Thank. you so much, Muaza!) to setup the app for me in no time. Once installed it's really easy to use, to create all the options you need. Recommended!

Steaguri Memoriale
Romania
1 day using the app
March 4, 2024

Great support from Eldin - super helpful and efficient in getting us up and running.

Affluent Living
United States
About 2 months using the app
May 5, 2024

Adna was a great help. I have had issues initially setting up the application but her responses were prompt and she has contacted the development team to fix the issue for me.

Great customer service, and so far, looks like a great addon.

My Store
United Kingdom
About 14 hours using the app
Edited April 14, 2024

I installed the app to allow my customers to choose which products they want to bundle together for a lower price. This app cannot do this.

plantworld.studio
Australia
2 months using the app
March 1, 2024

Great app totally useful, and very good support

Patisserie Mendel
Germany
4 months using the app
April 20, 2024

I loved the support they provide, Danko provided me excellent support and cleared all my doubts. Absolutely loved it. Thanks a lot for the help.

My Store
Australia
About 15 hours using the app