Hulk Product Options , 1,758 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability, allowing for unlimited product variants and conditional logic. It's noted for its user-friendly interface, efficient management of large inventories, and tracking of complex orders. Many reported increased sales, especially for accessory and custom products. The support team is praised for its responsiveness and live chat feature. The app integrates well with Shopify themes and handles large product catalogues effectively.

April 17, 2024

I wrote to customer care for an help and their are awesome! They understood my need and took care of the setup. Thank you!

Pelletteria Coryum
Italy
April 17, 2024

I recently reached out to the customer service team of this app with a technical question, and I must say, the experience was nothing short of outstanding. Deepa, the representative who assisted me, was incredibly knowledgeable, patient, and efficient. She quickly understood my query and provided a clear and concise solution that resolved my issue in no time.

What truly sets this app apart is its commitment to customer satisfaction. Deepa's professionalism and willingness to go above and beyond to ensure I had a seamless experience have left a lasting impression on me. It's rare to encounter such exceptional customer service these days, and I wholeheartedly commend the team for their exemplary efforts.

In addition to its user-friendly interface and innovative features, the outstanding customer service I received reaffirms my confidence in this app. I highly recommend it to anyone looking for a reliable and customer-focused platform.

Kudos to Deepa and the entire customer service team for setting the bar high and delivering an exceptional experience!

B3 Customs
United States
December 18, 2019

Awesome app, even better customer service. Highly recommended.

I was having trouble installing it, so sent hulk an email, and within 2 days it was sorted out

Wahi Ai
South Africa
5 months using the app
HulkApps.com replied December 18, 2019

Thanks so much for the kind words! We're glad to hear that you find our app useful. We're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

January 3, 2021

I give them more that 5 stars rating, their apps are really helpful, and the customer service is more that great, i really like the guy on Skype, he is always online and helps me with all of my things and questions. I needed something from him real quick so i called him without letting him know, and he answered in a couple of seconds and i was able to share screen with him. I am really happy with them, keep it up gentlemen

Mudy Jewelry
Netherlands
5 months using the app
HulkApps.com replied December 6, 2023

We're absolutely thrilled to hear your high praise, thank you! We're glad that our apps are serving you well and that our customer service, especially through Skype, has been reliable and helpful for you. Your words of appreciation boost our morale and make all the hard work worth it. We will definitely strive to keep up this level of service. We're here for you whenever you need help. Thank you again for this fantastic 5-star review.

Best wishes,
The HulkApps Team

October 9, 2021

This app allows our customers to upload their photos for customized clothing, it helps me save lots of time to process the order. the customer service very helpful, help me a lot

Furdela Wholesale
Hong Kong SAR
5 months using the app
HulkApps.com replied October 11, 2021

Thank you for your review, highly appreciate your support :)

May 6, 2020

It works well and you receive gorgeous support! I recommend using this app. I had a few problems starting but the support was very fast and very nice!

pencilpets
Germany
5 months using the app
HulkApps.com replied May 7, 2020

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and would love to get this app installed properly for you. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else!

November 16, 2021

Very quick at support and response for app issues. So far this app has been very functional for us, and has helped a very smooth customer shopping experience.

Engineer Seal Stamps
United States
5 months using the app
HulkApps.com replied November 17, 2021

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

July 30, 2018

A great, free app with amazing support! I was helped with some coding issues and the staff was super attentive with their responses. I highly recommend this solution!

Eco Food Wrap Us
Australia
5 months using the app
HulkApps.com replied March 8, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

June 12, 2020

We want to say a big Thank You to the Support Team of Hulk Apps for their help to personalize the options for our website which also included translations to Spanish. We are currently using the Free plan only as we are just developing the website, but they spent hours to help us for free. Excellent job!

Eternify.eu
Spain
5 months using the app
HulkApps.com replied June 12, 2020

We are so grateful for your kind words. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

September 12, 2018

Very good app, useful, easy to adjust. It's a must-have for all eshops.
Excellent and fast customer support.

Τέλεια Ρούχα
Greece
4 months using the app
HulkApps.com replied March 7, 2019

Thanks for the kind words. We really appreciate it.