Hulk Product Options , 1,772 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability and user-friendly interface, which boosts sales, especially for businesses offering custom products or upsells. The 24/7 customer service is praised for its efficiency and responsiveness. Many find the app to be a good value for its cost, attributing increased sales to its use. It's been successfully used across various industries, including handcrafted goods and personalized products, and integrates seamlessly with Shopify's SKU system for inventory tracking.

April 9, 2024

Easy to set up and very quick to respond to queries. Also very quick and helpful when I have any issues with theme upgrades and extra coding. Thank you

Deer and Sparrow Cupples
Switzerland
Over 1 year using the app
March 22, 2024

We have products with up to seven different options and need conditional logic - without spending a fortune. This app has delivered. The team is very responsive when we've had issues. There are some features I wish it had - like the ability to reorganize your options and to reorganize or label your uploaded swatch (some are very similar in color) - but these are minor annoyances. I am hoping they will soon make this compatible with Hulk Advanced Wishlist!!!

ClergyImage
United States
4 months using the app
February 27, 2024

I blanked and couldn't remember the correct steps for selecting products - Kerim was able to figure everything out and get me going in the right direction in a matter of minutes.

OLSH Gear by PeakPGH
United States
Almost 3 years using the app
March 20, 2024

Deepa was such an AMAZING HELP! She helped solve all my issues I was facing and also taught me how to fix in the future! THANK YOU DEEPA!!

ElleCreativeStudio
Australia
11 months using the app
March 8, 2024

Great Customer Support, one of their reps Muaza helped me out a lot by walking me through the installation process and setting up the app. Ever since it is working great!

SICK DIESEL GEAR
United States
7 months using the app
January 31, 2024

Extremely responsive support. They've always been able to help me find a solution, even if it ends up being a bit convoluted. Thanks Hulk team!

Cedaero
United States
About 3 years using the app
April 11, 2024

Super happy with the customer support. Needed a customization done to our email and they handled all of the coding necessary for us. Within an hour of first reaching out, we had a customized service for no additional cost. There are still a couple of more features I'd like that I haven't found with any other add on app yet either, but the team at Hulk Apps said they will look into adding those features in the future and I have every reason to believe them. It's great working with a team that actually helps you and is continually making the app better.

graphic press
Canada
5 days using the app
April 5, 2024

The app was a little too hard for me to figure out but customer service was extremely helpful and was able to help me get the option on my website i was looking for. I am very happy with the help ive received.

JOLYNNXHANDCRAFTS
United States
27 days using the app
April 17, 2024

I recently reached out to the customer service team of this app with a technical question, and I must say, the experience was nothing short of outstanding. Deepa, the representative who assisted me, was incredibly knowledgeable, patient, and efficient. She quickly understood my query and provided a clear and concise solution that resolved my issue in no time.

What truly sets this app apart is its commitment to customer satisfaction. Deepa's professionalism and willingness to go above and beyond to ensure I had a seamless experience have left a lasting impression on me. It's rare to encounter such exceptional customer service these days, and I wholeheartedly commend the team for their exemplary efforts.

In addition to its user-friendly interface and innovative features, the outstanding customer service I received reaffirms my confidence in this app. I highly recommend it to anyone looking for a reliable and customer-focused platform.

Kudos to Deepa and the entire customer service team for setting the bar high and delivering an exceptional experience!

B3 Customs
United States
About 1 month using the app
March 21, 2024

Absolutely thrilled with this app! It has transformed the effectiveness of my website, making it more dynamic and engaging for visitors. The features are intuitive and easy to use, allowing me to optimize my site effortlessly. What truly sets this app apart is its incredibly responsive customer service. Any questions or issues I've had were addressed promptly and with genuine care. I highly recommend this app to anyone looking to enhance their online presence!

Chubby Baker Theresa
Australia
3 months using the app