Reviews (2,294)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface and extensive customization options, ideal for stores offering customizable products. They appreciate its seamless Shopify integration and the positive impact on the shopping experience. Exceptional customer support, especially from team members like Helen and Rosie, is frequently praised for their prompt and effective assistance. The app is noted for its cost-effectiveness and versatility in managing diverse customization needs, enhancing operational efficiency and the overall shopping experience.

September 7, 2023

Thank you for the support on some critical issues. Much appreciated. I like how the app allows for so much customization and conditional formatting. Thank you for addressing issues that presented with my theme and code conflict and the quick resolution and fast response. I am most grateful.

Proctor Surfboard Shop
United States
5 months using the app
March 5, 2021

I emailed support and within minutes they responded back with the RIGHT answer. Thanks for the quick assist!

Callie's Closet
United States
5 months using the app
November 1, 2023

Fast support and quality service, thank you Rosie

Narezzas
United States
3 months using the app
May 6, 2023

I haven't had it long, but so far so great!
I put in a request to make some changes to the style to better match the theme of my site. I wasn't sure how to request what I wanted so I fumbled out a couple of weird emails that made me look a bit nuts, I'm sure. No problem! Helen was amazing and got it done, and I really like how it looks. She even went another step to ensure the watermark was removed to make the site look more professional. And it was done within a couple hours. I was expecting to wait until at least the day or even post-launch. Really really happy with this app and service so far.
THANKS HELEN!

Shirt Demons
Canada
5 months using the app
February 4, 2023

The app occasionally fails to display.
Product attributes are unstable and cannot be displayed occasionally.

Custom Team Kits
China
5 months using the app
September 13, 2022

Great Service and very kind Support. The App helps you with personalization and integrates smoothly into Shopify Themes

Namensblume
Germany
5 months using the app
May 15, 2023

So, I'm normally not a person who leaves reviews but this team has blown me out of the water. Setting up the product customization was super easy and totally beginner friendly. The interface is clean and easy to navigate. Overall, 100/100.

On another hand, I needed some extra customization done to suit my sites needs so I reached out to the team and they responded within an hour and coded me a solution within the next. I was swept away. I launched my store and I kept running to another problem where I needed the quantity of the items in the cart to go up if they selected a certain custom option and once again. The team came to the rescue. Without them being here to help me with my store. I probably would of gave up and haven't of been as successful.

You guys are the best. You def earned a long time customer. I'll recommend you to everyone I know who starts a store up! Great work!

Pet Treaty Cards
Canada
5 months using the app
June 14, 2023

A great app thats easy to use and looks good. Friendly and efficient customer services sorted out my query within 20 minutes. Amazing!

The Paper People Greeting Cards
New Zealand
5 months using the app
July 25, 2022

Everything gr8 and team very dedicated in solving problems asap! I really recommend using it. Thank me later :)

HuggyMoon
Poland
5 months using the app
February 13, 2022

This app is a lifesaver for my custom cups and how many colors I needed to display! Through Shopify you can only have 100 so I'm beyond grateful it works, it looks elegant, and it's overall amazing!

Galaxy Paw
United States
5 months using the app