Reviews (2,295)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface and extensive customization options, ideal for stores offering customizable products. They appreciate its seamless Shopify integration and the positive impact on the shopping experience. Exceptional customer support, especially from team members like Helen and Rosie, is frequently praised for their prompt and effective assistance. The app is noted for its cost-effectiveness and versatility in managing diverse customization needs, enhancing operational efficiency and the overall shopping experience.

February 13, 2022

This app is a lifesaver for my custom cups and how many colors I needed to display! Through Shopify you can only have 100 so I'm beyond grateful it works, it looks elegant, and it's overall amazing!

Galaxy Paw
United States
5 months using the app
April 17, 2023

Great app!

I don't think you can get better results on shopify without spending a lot of money.

Fast and decisive assistance service.

Highly recommended

InCut
Italy
5 months using the app
Edited April 20, 2023

I made a mistake thinking the app was having trouble when it was me who didn't set up the options correctly. I learned thanks to the great customer service.

Kennedy's Kollections
United States
5 months using the app
November 10, 2022

Support has been responsive, however I have a couple issues that seem to be unfixable. First when you select options/variants and then add to cart instead of showing only one item in the cart it shows multiple because it adds in the options/variants you select. Secondly when selecting the options/variants before adding to cart it shows as a single price, but once it is added to the cart it then splits the cost out again which doesn't make much sense in my use case where it is adjusting price based on size and is therefore confusing to my customers when it shows the pricing broken down. Really wish they would update this so it had a little more flexibility than is currently built in.

artisanshelf
United States
5 months using the app
July 19, 2021

The app is great, but the customer service. HOLY COW was it amazing. They worked with me and made minor changes MULTIPLE times until it was just how I wanted it. I dealt with Emma, who was AMAZING! Can't recommend this app enough, but also the developers as a whole. I also use their Pre-Order app and love it.

Nerdzoic
United States
5 months using the app
September 9, 2021

Assolutamente perfetta!
Ricorre a tutte le esigenze ed un’eccellenza assistenza mi hanno aiutato in poche ore a risolvere un problema avuto nella mia pagina

Labottegadelcalcio.it
Italy
5 months using the app
January 16, 2023

Amazing app really Like it. best app for shopify it's tooo easy to handle for this app
Thankyou so much :)

The Toy Shop Pakistan
Pakistan
5 months using the app
October 25, 2023

super

Cariaquita
Spain
3 months using the app
June 30, 2022

It is a fantastic app and I have no reservations in recommending it. The functionality is incredible, has all the options you can possibly need. Also thanks to the team for being so helpful.

BELLE ART DESIGN
United States
5 months using the app
November 9, 2023

So far so good! I just began using the app and it does everything I need plus more. very excited to get started and also using the POS system. The large options for variations is also very great! It helps make my process and product more assessable for my clients. Will review later after some time to get a better feel for the app.

MissFoxyHair
United States
2 months using the app