Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization of product options, ideal for complex offerings. It integrates well with store themes and other apps, boasting an intuitive interface and reliable performance. Customer service, especially Helen and Rosie, are praised for their responsiveness and problem-solving skills. The app is cost-effective and ideal for businesses offering personalized products. It avoids creating draft orders, preventing compatibility issues. Merchants also value the app's conditional logic feature and 24/7 support.

April 19, 2024

Actually it was one of the best app and support I've ever had. They gave me all the support I needed and I just don't give 10 stars because I can't do it.

Funbuddy
United States
24 days using the app
January 11, 2024

Have been using this 3rd party app for awhile and love it. What is making me write this today is a recent incident that caused some issues on our website. I was removing some unwanted apps from the store and somehow this app was deleted. This was extremely worrisome as we had spent a great deal of time creating custom options sets for each of our products.

Long story short after it was reinstalled there was no infromation. I contacted customer service with a glimmer of hope that the data could all be returned. Within 2 hours they had got back to me and by morning all of the data was restored. This was a huge relief as we had paid our developers alot of money to customize the website.

Just wanted to say thankyou to the app team for being there when needed!

irwinfitness
Canada
8 months using the app
April 25, 2024

Rosie was able to get my widget customized to my theme pretty quick and the end results look better than I imagined because of the layout/ placement of the widget. Thanks!

KaliedoKase
United States
24 days using the app
February 28, 2024

They have added automated options to their pro plan. However, in order to add options and automation with tags, you need to upgrade to the max plan. This may be too expensive for just a few small features.

Pomchick
United Kingdom
3 months using the app
March 20, 2024

Awesome App and customer support. We wanted to create different options and didn´t know how, but the support helped us within a few hours and showed us exactly on how to do it.

morasi
Austria
13 days using the app
April 18, 2024

Great technical support. They were able to easily action the customisation requests I had, in a friendly manner.

Baxley
United Kingdom
9 months using the app
February 15, 2024

Very pleased with the app and the support. I had a problem, contacted them and within a day it was solved

Rafasol
Belgium
About 1 year using the app
April 10, 2024

Customer Support is directly helping with the redesign. Thanks to Rosie, who has been very kind and supportive.

Mooleo
Germany
2 months using the app
January 21, 2024

Great service. Great communication. Rapid response. We had trouble turning on the application after updating our theme. We contacted them and within only half an hour. Problem fixed. They even told us how to fix the problem.

EMIRISTIC
China
10 months using the app
March 13, 2024

Super quick response, even giving me custom code to match my needs! Great experience. (March 2024)

Dogs of Town
United States
3 months using the app