Reviews (2,606)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization capabilities, especially for products needing personalization like engravings. It's praised for its user-friendly interface and versatility, suitable for managing diverse product options. Merchants appreciate the responsive customer support, which offers custom coding help, enhancing usability. The app supports conditional logic and handles numerous product variants effectively, ensuring smooth integration with Shopify and reliable performance. Continuous updates improve compatibility and responsiveness, making it ideal for businesses focused on made-to-order products and complex configurations.

November 19, 2019

I am using the bold app for my customized products and its working great! The set up was so easy because they're an amazing team. Samuel helped me with everything I needed to run the app smoothly and exactly how I wanted to my store!

After using similar apps I am sure that I will stick around with Bold as it covers all my needs and i know that I have a responsible team with me!
I totally recommend the app!

Wooderland - wooden accossories
Cyprus
About 1 year using the app
Shop Circle replied November 19, 2019

Hello there! Thank you so much for taking the time to leave us a review. We're glad to hear the app is working for your business! Samuel is fantastic, and we're happy you were able to work with him to get everything set up just how you wanted it to look.

Thanks again for the recommendation, we really appreciate it! Please let us know if we can assist with anything further. :-)

September 10, 2019

Victoria & Rony were so helpful!! They were very patient and attentive. It is nice to have such reliable customer service when you're still learning! Thanks again!

BEER NUTS® Brand Snacks
United States
About 1 year using the app
Shop Circle replied September 11, 2019

Thanks so much for taking the time to leave us a review and give our support crew a shout out! There can certainly be a learning curve when it comes to some of our apps so we are more than glad to walk you through any questions you have about them. :-)

So glad we were able to help you out! By the way, your product looks delicious!

June 27, 2023

This App had made cross-sells and up-sells a breeze. Jeff was fantastic to work with on support. Thanks for your help!

Wolf Tooth Components
United States
About 1 year using the app
Shop Circle replied June 28, 2023

Thank you for taking the time to leave us this amazing 5-star review! It's our pleasure to hear that you found our app very useful and that our amazing Support Team, particularly Jeff, hit the mark for you.

Have a lovely day,
Customer Success Team | Shop Circle

July 4, 2013

This app is wonderful! It's easy to use, and even comes with great instructions if you need help at any point! The staff is very helpful, also. Quick response to any support requests and awesome customer service. I would definitely recommend this app, and would be interested in other apps made by this developer.

Glit-Z
United States
About 1 year using the app
March 3, 2018

Great app and great support, works so much better than other similar apps which I've tried and looks amazing!

Modu Lighting
United Kingdom
About 1 year using the app
November 26, 2014

This app is FABULOUS! Easy to use, great functionality and the support behind it could not be better. They even helped clean up the look in our theme at no extra charge. I have and will continue to encourage my friends to use the Shopify/Bold Apps combination.

Stadium Prints USA
United States
About 1 year using the app
November 4, 2014

This app is a game-changer. Where before I had to list a bunch of different variants, I can now apply changes across items - amazing. Also, got the upgrade for the conditional logic and it has made collecting custom information a breeze - before I had to collect it in a notes field in my checkout area where most people forgot to enter it, and I'd have to track it down after the sale (a real pain). This app does it all elegantly and well. And the Bold Apps support team is AMAZING. I had some integration trouble with my theme and one of their support guys stayed late to work through it with me. If I could give them ten stars, I would.

Haywire Letterpress
United States
About 1 year using the app
October 11, 2016

Our most valuable app. We provide custom aprons and needed a platform which allow our clients to custom on spot. This app is great and there support is amazing!
www.theapronguys.com

The Apron Guys
Australia
About 1 year using the app
December 15, 2015

Great App and great support! My problem was solved in a short time! 5*

Prokeepers
Romania
About 1 year using the app
May 22, 2014

The app is great and they have an outstanding costumer service. Easy to install, and if there is any troubleshoot you'll get full support from the guys at Boldapps.

Happy to recomend it.

SomosCiclistas.com
Mexico
About 1 year using the app