Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

February 24, 2014

What a wonderfully designed app!!! Very simple to use and apply to you products. Really adds another level of service and professionalism to our site. Good work BOLD!

Baintree Sales Inc
Canada
About 1 year using the app
September 13, 2016

Bold Apps are amazing, support is second-to-none, and the apps they keep developing are terrific. You have to try/buy Bold Apps, truly awesome!!

Gr8grab
United States
About 1 year using the app
May 11, 2014

This app is awesome, very useful for my website, I can recommend it!!!

Glass Project
Dominican Republic
About 1 year using the app
May 14, 2014

This app is very user friendly and a great asset to any business that needs more than 2 variants with all product in store. The customer service is excellent and provide super fast response to inquiries and upgrades. Defiantly one of the best apps for product options on the market.

It's Crystalicious®
Australia
About 1 year using the app
September 23, 2018

I had an issues assigning attributes to a second product. I reached out to support for help and was very surprised how fast they responded with the answer to my questions!

This app is VERY VERY expensive, however if this is how they consistently treat their users, then it’s worth every single dime!

I am so impressed. *****

Twisted Gear Inc
United States
About 1 year using the app
June 15, 2016

My store couldn't function without it, really vital to the idea of easy website creation.

Honeydewgrocery
United States
About 1 year using the app
April 11, 2013

This application made our shop possible. Configuration was a snap and support was incredibly responsive and accommodating.

Was able to easily extend the solution with some custom jQuery to handle complex field validation and behaviors based upon selected values.

Would recommend to anyone looking to add customization to their product line.

Simple Expressions
United States
About 1 year using the app
June 17, 2014

Very helpful app! Helped us with all our options

BUTLUR
Hong Kong SAR
About 1 year using the app
April 12, 2015

This app makes everything so much more convenient when it comes to making changes in our store. It's the only workable one I have found. Thanks so much to the guys at Bold Apps for their great customer support, as well.

The Mighty Company
United States
About 1 year using the app
Edited January 14, 2020

1/2020 UPDATE: Moved to a new theme and expanded our use of Product Options. Many thanks to Mona and the other Support Team members who went above and beyond to help me achieve my latest goals.

Like all Bold apps, Product Options is beautifully designed, tremendously functional, and wonderfully supported. We use it to allow our customers to design modified versions of our furniture products. We may use it on other products to add up-sell options.

The app allows you to create an option of virtually any type so you can choose what works best for any given option. We use swatches, radio buttons, drop-down lists, and a large text field, for example. The flexibility is impressive and I love the option preview you can see in the admin.

Another fantastic feature is the ability (with the proper subscription level) to specify rules that hard/show options based on prior selections. This makes for a cleaner UI for the shopper. For example, we offer two types of certain modifications, one "standard" that we have ready to go and one "custom" which requires more effort and costs more. Choose the standard and you get a choice of the standard offerings. Choose custom and you get a text box to enter the custom info.

When you install this app, you also get a fantastic support team. I would consider my goals for the app pretty ambitious and complex. Samuel L made sure that I used the functionality to its fullest to reach those goals, even when I moved the goalposts!

Standout Designs
United States
About 1 year using the app
Shop Circle replied May 17, 2019

Hi there! :) What an amazing review! Thank you so much for your support and your kind words. It means a lot to us here! We're so happy Sam was able to help you every step of the way. You know where to find us if you need anything else :) Thank you again for taking the time to talk about your experience with us.