Bold Product Options , 2,371 reviews

1 star is still too much. Automatic installation does not work. It is promised that after a request to support, the app will be installed within 2-3 business days. This is definitely not the case. Support was contacted 3 times in total. No info or update on the app. The service is unfortunately very poor. Trial period expired and then still paid for it. No recommendation!

Very good App and fast implementation with the Bold expertise developer for all stores..

Thank you!

Extremely disappointed to see this app that was once was very reliable and provided excellent support go down the drain now that they have transitioned to Shop Circle. I would warn any new merchant to stay away from this app now. We have been using it for years without issue, however within a short span we have run into numerous issues, including not charging our customers correctly at checkout, as well ass the app team taking it upon themselves to completely change our settings without notifying us so that our store was displaying (and charging) incorrect information. Not only this, the support has been horrendously slow, unhelpful and ultimately unable to resolve any of the issues we have been having in a timely manner. Quite a shame but we will have no choice but to look elsewhere for a more reliable solution.

We have been using Bold Product Options since 2017. Its always worked well for us, the transition to Shop Circle was a bit rocky, but the team at Shop Circle lead by Dan, clearly cares and works to resolve issues.

Jeff via support chat and Jason who gave me a hand with the install and the walk through are awesome and the app is amazing so far as well. I'm really impressed by the responsiveness to my questions and they definitely go above and beyond.
Alina and Emira helped me out today and were amazing to work with. I am really impressed with the support - everyone is helpful and so patient.
Alina - so great today, super helpful!!

Laufend Server Probleme , lädt und lädt und bleibt dann hängen, lief früher viel flüssiger. habe schon viele stunden arbeit investiert, die dann umsonst waren weil die app nichts übernommen hat bzw. Probleme hatte.

Great work! Developer helped me install the options on my new theme.........Thank you..............

Today, I received assistance from a helpful individual named ALINA. She was very accommodating and took the time to understand my needs. In addition, even though I am not proficient with computers, she successfully assisted me in correcting issues with my shop, which was no small feat.

Customer support have been very helpful, thank you to Deelen! I have several websites and am now going to roll this app out across all of them!

BPO is a comprehensive and very useful tool, and the customer service from Shop Circle is very good. They have helped with both onboarding and follow up questions. I wouldn't hesitate to recommend BPO.

Update for 05/06/2023
I have had about 1 hour of top quality technical support from Sarah and some anonymous colleagues in the higher tier support teams, and together they have literally solved so many of my cusomisation queries, doing all the coding in the background while Sarah has been expertly and very patiently guiding me through every single issue I had, and without showing any sign of tiring.

I am so over the moon!

Thanks to Sarah and the team :)