SC Product Options , 2,532 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, particularly useful for stores with numerous products. Key features such as the Dynamic List and order note requests for each item are valued. The app is recognized for its reliability and ongoing enhancements. The customer support team is commended for their quick and efficient responses. Despite minor limitations and occasional glitches, many merchants consider the app crucial for their store operations.

October 19, 2023

I have been using BOLD apps for years and have always been impressed with the customer service. I did my onboarding with Jason, and he has been amazing to work with. He and the Dev team have been so accommodating and quick to help me. I will 100% recommend this app and any other BOLD app.

Batch & Box
United States
About 1 month using the app
Shop Circle replied October 24, 2023

Hi there,

We're thrilled to hear that you've been using our BOLD apps for years and are impressed with our customer service. Enthusiastic customers like you make our work a pleasure! Jason and our dev team send their thanks for your kind words. We appreciate your recommendation and your 100% endorsement of our app.

Feedback like yours keeps us motivated to work harder and continue improving. Please never hesitate to reach out if there's any other way we can assist you in the future.

Best Wishes,
Shop Circle Team

October 26, 2023

Helpful whenever you need support

Pickett London
United Kingdom
Over 4 years using the app
November 10, 2023

App combines features (file uploading etc) with the option/personalization, so helps save a few $$$. Also customer service is excellent and FAST

Mprints Additive Mfg. Association
United States
2 days using the app
August 4, 2023

Thanks to Saro, thanks to the app technicians, thanks to the app, which perfectly solved the problem for us, thank you for your patience and concentration, I will continue to support the use of this app, and I will also recommend my friends to use it.

4FunGift
China
Over 1 year using the app
September 11, 2023

We've been using this app for a few years now and it's has been a game-changer for our cake business.

The Cake People
Australia
Almost 3 years using the app
August 28, 2023

Great app - exactly what we needed to offer more than the allowed 100 variants. Their support staff is also top notch (thanks, Alina!)

Reliant Apparel LLC
United States
10 months using the app
November 14, 2023

Phenomenal work. Responsive team. Definitely recommend

PawsPlace
United States
4 months using the app
October 3, 2023

The App itself has a lot of functions but is very complicated at first to understand. But the Support-Team (especially Nisha) helped me to solve some major issues. Give Nisha a payment raise!!! She is the best

MotorMemories
Germany
2 months using the app
Shop Circle replied October 24, 2023

Hello,

Thank you very much for the perfect rating and for taking the time to share your experience. We’re glad to hear that our support team, especially Nisha, was able to assist you with your issues. It's fantastic to know that you find the Bold Product Options app highly functional, despite having found it complex originally.

Your feedback is instrumental in helping us improve our app and services. Your comments will certainly motivate Nisha and the entire team to keep delivering excellent customer service.

We acknowledge that learning to utilize a feature-rich app like ours can initially appear daunting, and we're constantly working to make our interface more user-friendly without losing any functionality.

Should you have more queries or run into more challenges, our support team is always ready to help. Also, any suggestions for improvement you might have are most welcome.

Thank you once again for your feedback and for choosing Bold Product Options.

Best regards,
The Shop Circle Team.

July 7, 2023

Great service as always. Prompt reply with professional team and developer regardless of time zone. Keep up the good work!

TWO BAKE BOYS
Singapore
Over 1 year using the app
Shop Circle replied July 9, 2023

Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :)
If you need anything in the future, please reach out and we'll be happy to help.

Have a lovely day,
Customer Success Team I Shop Circle

July 24, 2023

I am absolutely thrilled with Bold Product Options! Their app has been a game-changer for my online store, allowing me to offer customisable product choices to my customers effortlessly. But what truly made my experience exceptional was Ahmed's outstanding customer service. When I faced an issue with the app's integration, Ahmed was incredible in resolving it promptly and efficiently. His responsiveness and dedication to ensuring my satisfaction were truly commendable. Thanks to Ahmed and the Bold Product Options team, my customers now have a seamless shopping experience, and I couldn't be happier with the results. Highly recommended!

Branding Evolution
Australia
About 2 months using the app