Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

March 25, 2014

I love, love, love the Product Options App!! Exactly what I need to customize my offerings. Very simple to use with easy navigation. I would, however, suggest upgrading to the higher plan as it allows for more flexibility in creating your options...particularly if you are looking to create up cost based on product variances. I would recommend the app...well worth it!

TRUE31
United States
10 months using the app
January 9, 2014

Had the Product Options Premium installed yesterday, it's an awesome app. Very easy to use, lots of possibilities and options. This app saves me lots of time and money. Moreover the Team Bold Apps services are outstanding, they are fast and very helpful.

Perth Flowers
Australia
10 months using the app
December 12, 2018

So far, so good. We has one issue so far and Nir helped me out with it. Thanks a bunch for all the help.

Noble Otter
United States
10 months using the app
May 4, 2016

Great app and great and great customer service from the team when I had questions regarding the app.

Damage Control Mouthguards
United States
10 months using the app
March 20, 2018

Love the Product Options App by Bold. After starting the trial they were quick to set up the App for us to use and it was super intuitive to use once I had to get in and customise what I was after. Along the way Bold support staff are always there to guide you, to help solve problems and they do this with the greatest customer service. The team is super professional. They operate like a tag team with your requests to keep them moving along so there's always someone working on it and communicating back and forth with their progress. In terms of the App, I love it. I was able to present options for our custom patina shoes that are super visual. Customers will have a much better user experience now thanks to the many options we were able to put at their disposal (all very visual too).

The end result is sharp and clean looking, very professional. You can check out one of our Product pages that uses the Product Options App at the link below. You'll notice how visual the swatches are. The Bold team can make them magnify on hover over too. Very happy, out best App team to deal with so far and there are many good ones out there we've discovered along the way so this team is doing a sensational job.

https://stauntonmoods.com/collections/mens-shoes/products/mens-oxford-carlos-santos-shoes-custom-patina-by-staunton-moods

The only improvement for a future edition I would like to see is the option to allow a customer to upload more than one file at a time.

Great work Bold!

Staunton Moods
Switzerland
10 months using the app
August 28, 2017

The support for this app has been first class. We needed an App to provide our customers with a number of options but also give us the ability to add further options in the future. Whilst it worked with our theme we had a few teething problems but the team resolved them - kept me informed and were able to demonstrate their changes by showing me a short video clip. Love the fact they're so helpful!

Junior Bambinos
United Kingdom
10 months using the app
November 9, 2013

I am having trouble deciding whether I should simply rejoice to finally have the boundary-demolishing functionality of the Bold Apps wiz kids, or to break down in despair for having suffered for so long with the Shopify one-size-fits-all-have-these-people-ever-even-tried-to-run-an-ecommerce-store-themselves-how-could-it-possibly-not-have-this, since even with Product Options it may take a while for the recurring nightmares to stop.

Oh halelujah, Bold Apps Shappify Gods! You've done it again!

PANYL
United States
10 months using the app
Edited March 9, 2019

Great app, it helped us with our product variant problem as we had more than 100 variant on most of our products. the swatch option on their premium package is even better as it allows our customer to see the colour of the fabric they are selecting and I was able to get the bold team to do a customised installation to make the swatch bigger so it is easier to customer to see the colours.

visit our shop and easy the app your self: snoozsleep.co.uk

SnoozeSleep
United Kingdom
10 months using the app
Shop Circle replied March 11, 2019

Thank you for the review! Your plush swatches look great, and the colours are gorgeous. Let us know if you need anything else. :-)

October 22, 2020

Thanks to Camila! She did an awesome job when I had a problem with the product pricing options! Big fan of the app!

MYPETPORTRAIT
Germany
10 months using the app
Shop Circle replied October 23, 2020

Thank you so much for your review! We are so glad to hear that you are a big fan of our app and that Camila was able to provide some great support. It really means the world to us. We love your use of Product Options to customize your adorable portraits. All the best!

February 8, 2016

Hi,

Only started using the product option app, great customer service from Bold and the app is user friendly.We will be progressing our store with this app

Darren

Hydraulicstore
Ireland
10 months using the app