Reviews (2,614)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

March 20, 2018

Love the Product Options App by Bold. After starting the trial they were quick to set up the App for us to use and it was super intuitive to use once I had to get in and customise what I was after. Along the way Bold support staff are always there to guide you, to help solve problems and they do this with the greatest customer service. The team is super professional. They operate like a tag team with your requests to keep them moving along so there's always someone working on it and communicating back and forth with their progress. In terms of the App, I love it. I was able to present options for our custom patina shoes that are super visual. Customers will have a much better user experience now thanks to the many options we were able to put at their disposal (all very visual too).

The end result is sharp and clean looking, very professional. You can check out one of our Product pages that uses the Product Options App at the link below. You'll notice how visual the swatches are. The Bold team can make them magnify on hover over too. Very happy, out best App team to deal with so far and there are many good ones out there we've discovered along the way so this team is doing a sensational job.

https://stauntonmoods.com/collections/mens-shoes/products/mens-oxford-carlos-santos-shoes-custom-patina-by-staunton-moods

The only improvement for a future edition I would like to see is the option to allow a customer to upload more than one file at a time.

Great work Bold!

Staunton Moods
Switzerland
10 months using the app
August 28, 2017

The support for this app has been first class. We needed an App to provide our customers with a number of options but also give us the ability to add further options in the future. Whilst it worked with our theme we had a few teething problems but the team resolved them - kept me informed and were able to demonstrate their changes by showing me a short video clip. Love the fact they're so helpful!

Junior Bambinos
United Kingdom
10 months using the app
November 9, 2013

I am having trouble deciding whether I should simply rejoice to finally have the boundary-demolishing functionality of the Bold Apps wiz kids, or to break down in despair for having suffered for so long with the Shopify one-size-fits-all-have-these-people-ever-even-tried-to-run-an-ecommerce-store-themselves-how-could-it-possibly-not-have-this, since even with Product Options it may take a while for the recurring nightmares to stop.

Oh halelujah, Bold Apps Shappify Gods! You've done it again!

PANYL
United States
10 months using the app
Edited March 9, 2019

Great app, it helped us with our product variant problem as we had more than 100 variant on most of our products. the swatch option on their premium package is even better as it allows our customer to see the colour of the fabric they are selecting and I was able to get the bold team to do a customised installation to make the swatch bigger so it is easier to customer to see the colours.

visit our shop and easy the app your self: snoozsleep.co.uk

SnoozeSleep
United Kingdom
10 months using the app
Shop Circle replied March 11, 2019

Thank you for the review! Your plush swatches look great, and the colours are gorgeous. Let us know if you need anything else. :-)

October 22, 2020

Thanks to Camila! She did an awesome job when I had a problem with the product pricing options! Big fan of the app!

MYPETPORTRAIT
Germany
10 months using the app
Shop Circle replied October 23, 2020

Thank you so much for your review! We are so glad to hear that you are a big fan of our app and that Camila was able to provide some great support. It really means the world to us. We love your use of Product Options to customize your adorable portraits. All the best!

February 8, 2016

Hi,

Only started using the product option app, great customer service from Bold and the app is user friendly.We will be progressing our store with this app

Darren

Hydraulicstore
Ireland
10 months using the app
February 9, 2014

Excellent app. This is one app that I would say I NEED for my store. Easy to use, lots of options and good customization. Well worth it.

MKB Engraving
Australia
10 months using the app
April 2, 2013

The Product Option App was the perfect solution to my problem. I wanted to know how people heard about our special offer, but only on certain products. And, I wanted to make this field mandatory. This App worked beautifully.

The service I received from Shappify was amazing. I submitted my request over the Easter long-weekend and the work was completed early Monday afternoon. Thanks Shappify for solving my problems.

Star Store
Canada
10 months using the app
November 7, 2013

The app is great. The customer service, however, is exceptional. Thanks for your help and your patience Michael.

Derby Vinyl
United States
9 months using the app
April 18, 2015

Product Options has allowed us to easily allow our customers to customize our product offering.

It is easy to setup options and assign them to products. In cart editing is a very nice feature

Support is very helpful. We encountered a small issue with our implementation. Support was able to locate it and resolve it quickly and efficiently.

Highly recommended, especially for shops which sell a single product with various accessories and options available.

Automatic Chicken Coop Door - Coop Tender
United States
9 months using the app