Reviews (2,606)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization capabilities, especially for products needing personalization like engravings. It's praised for its user-friendly interface and versatility, suitable for managing diverse product options. Merchants appreciate the responsive customer support, which offers custom coding help, enhancing usability. The app supports conditional logic and handles numerous product variants effectively, ensuring smooth integration with Shopify and reliable performance. Continuous updates improve compatibility and responsiveness, making it ideal for businesses focused on made-to-order products and complex configurations.

October 16, 2023

Jeff was incredible in helping us work through an issue we had with the app after applying a recent update to our store. Really appreciate the white glove service today!

Taylor Made Scrub Hats
United States
11 months using the app
Shop Circle replied October 24, 2023

Hello,

We are thrilled to hear that you had such a positive experience with our team member, Jeff! It's his dedication to service like this that helps set us apart. Your kind words truly inspire us to always strive to deliver excellent customer service.

However, should you encounter any more issues in the future, please do not hesitate to reach out to us. We're always here and ready to help to ensure the smooth running of your store.

Thank you for choosing Bold Product Options. Your feedback is highly appreciated and will help us in continuously improving our services for you.

Best Regards,

The Shop Circle team

October 19, 2023

I have been using BOLD apps for years and have always been impressed with the customer service. I did my onboarding with Jason, and he has been amazing to work with. He and the Dev team have been so accommodating and quick to help me. I will 100% recommend this app and any other BOLD app.

Batch & Box
United States
8 months using the app
Shop Circle replied October 24, 2023

Hi there,

We're thrilled to hear that you've been using our BOLD apps for years and are impressed with our customer service. Enthusiastic customers like you make our work a pleasure! Jason and our dev team send their thanks for your kind words. We appreciate your recommendation and your 100% endorsement of our app.

Feedback like yours keeps us motivated to work harder and continue improving. Please never hesitate to reach out if there's any other way we can assist you in the future.

Best Wishes,
Shop Circle Team

February 16, 2024

Very easy to create customisation options for products. The team also responded quickly when we were facing issues

CHOCOCRAFT
India
About 8 years using the app
Edited April 1, 2024

The support team and developers have been incredibly supportive, assisting us promptly with manual integrations into our complexly coded theme. Developer Armin and Emir's swift responses are much appreciated!

The Hang Loose Hut
United States
5 months using the app
February 27, 2024

Great App and Great Support.

Needed an app which allowed us to have different customization options in a single sku, this one was the best of the lot, what even better is that their support is extremely quick! Harun especially was of great help, he listened to my feedback and problems carefully and suggested solutions for the same.

10/10 Recommended.

House of Mae
India
5 days using the app
January 30, 2024

Great app, professional and friendly support that helps with every problem! Clear recommendation...

PfotenKunst
Germany
3 months using the app
December 17, 2023

VERY HELPFUL AND FAST! Even on a Sunday, thank you so much for the help.

Suits You Competition Suits
United States
Over 4 years using the app
February 23, 2024

I had an introductory video call and explained to Farun what I was looking for with customizations using the app. He explained how they could help me and got me set up with the steps I needed to move forward. Great customer service!

UPTOWN GIRL BEAUTY & BOUTIQUE
United States
19 days using the app
November 3, 2023

They are always very responsive and willing to help. They get the job done

Tork CNC
United States
About 4 years using the app
October 28, 2023

always such a great help thank you sonjay!!

Eastcoast Engraving
United States
Over 4 years using the app