Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

October 7, 2014

Efficient support team ! The app is a most if you want to offer more options for yours customers.

Authentique | Shop the Latest Bags & Accessories -
Canada
8 months using the app
April 9, 2018

I am in the process of creating a print on demand store and am an extremely passionate print engineer being associated with it for over 22 years.

The "vistaprints" of the world have created print websites with online design tools that allow a customer to create their own printed material using a design tool in a browser window. However, everyone is either not a designer or not necessarily adept at designing / layouting artwork in a browser window.

I wanted to create a method and service for those people who are not comfortable moving their text and graphic around on a template and then placing an order. This for those who see a template, like it and then say here is my text and here is my logo and here is my image, put it together and print 250 pcs.

This is where Product Options made me do just that - ask them for their text, logo, image, open file, artwork, just about anything they want to send to me to incorporate into the design template shown in my product page. Then my design team gets into action retrieving the information from the Product Options form on the order page, incorporating that information into the design template using a professional desktop publishing software and viola - we create print designs which are free of errors, no text close to the edges, high resolution files and printer friendly artwork which results in beautifully printed products.

So thanks to Product Options and Shopify that i am in the process of taking my print shop online.

The absolute best support services I have experienced. Had all my concerns addressed in 3-4 days.

At first it was intimidating that almost every mail was from a new person but in the end inspite of different agents the overall experience was extremely cohesive with multiple support agents co-ordinating amongst themselves to give a seamless experience to the customer.

You have me hooked for life as a customer.

Ezeeprint
India
8 months using the app
Edited February 14, 2019

A very good application. A very responsive team. I highly recommend this company.
You will not be disappointed.

Une très bonne application. Une équipe très réactive. Je recommande vivement cette socièté.
Vous ne serez pas déçus du produit.

Thierry-ATLAN
United States
8 months using the app
May 10, 2016

Exactly what I was looking for to handle all of my options quickly and easily. Very easy to learn and move around the backend.

Great Lakes Cornhole
United States
8 months using the app
January 13, 2015

This met our needs exactly. I am so happy to have discovered this as an app! I was a little intimidated by the liquid editing steps, as I haven't coded since my Geocities webpages in the 90s and it was marked as advanced. But I was able to do it! Woohooo!

Quippi
United States
8 months using the app
September 12, 2018

I had an issue with using this app after changing my website theme. I reached out to BOLD support who were a really huge help in discovering the problem. Guri, Rose and Charles all chimed in on our conversation and were all super great to chat with. Guri put in an Installation Request for me, and when I had additional questions after the chat ended, Charles was able to answer them for me. Every single person was kind and helpful. Love BOLD support!

Pro Steel Products
United States
8 months using the app
Edited November 19, 2017

Good design Some hiccups so you have to be persistent with support if you want good results.

Blocksboards
Canada
8 months using the app
August 22, 2018

Ok so, I have been driving myself crazy trying to figure out how to offer packs on my site but only allowing specific options. I spoke to Brenden from Bold and he helped me solve my problem super fast. By far the best support I have had with apps! Thanks Bold

Sawdust Embers
United States
8 months using the app
January 28, 2014

We absolutely love this app! It has allowed us to create exactly what we wanted in a website when other hosting services didn't have the options we needed available. Set up was done quickly. We couldn't be happier!

The Orange Door Boutique
United States
8 months using the app
September 10, 2018

So esy to use and just Charles from support help me, he was amazing and helped me work out how to move to the left of the screen. Thank you so much

XLR8
Australia
8 months using the app