Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

July 29, 2013

Fantastic app with great and responsive customer support

Vapor Science
United States
7 months using the app
January 21, 2015

The app is fantastic. We have a huge number of options for our products and this application makes the organization of the options much easier to handle.

Had a little issue with the options not showing up in the cart, but their customer service is top notch. They were quick to offer support and get things running perfectly.

If there are cheaper options out there, it will be tough to make up the value of their customer support. We have full confidence if we have any future issues they would respond and solve it quickly.

usabobbleheads.com
Canada
7 months using the app
September 30, 2014

Would definitely use it again & would definitely recommend! Nailed exactly what I needed and support was there when i needed it. Thank you bold apps-

The White Shirt Co
Australia
7 months using the app
November 21, 2015

Excellent App! This was exactly what i was looking for and once optimized this app has truly boosted functionality. Well worth every penny and the support for everybody at bold is un precedented.. Great Job

Sokx
United Kingdom
7 months using the app
October 29, 2018

We use this app on multiple stores and it's easy to use, works great and the support is stellar. If I could give them 10 stars I would. Had to have expert installation done on more than one occasion and it was always quick and done right. The chat support is also 10 star. Nir and Cody are absolutely awesome to deal with. Love the app, would recommend it to anyone needing to add options to their products. Very flexible and works well.

QNAP Direct
United States
7 months using the app
April 26, 2016

Bold APPS made it incredibly easy :) We had no problems with using the app - it's simple and user friendly and we LOVE IT ★★★★★ Five stars for the fast and supportive team - not to mention the installation that didn't take more than a day :) Highly recommend!

Sugar Army
Bulgaria
7 months using the app
August 23, 2016

Great app for every store to own, especially when variants are involved. The installation process is very fast and they communicate with you the whole way.

https;//atlantictradingstop.com

Atlantic Trading Stop
United Kingdom
7 months using the app
Edited March 23, 2023

Had a rocky start initially but they did buck up later on and am receiving very efficient support now.

They made all the code changes as requested and it's working as expected now.

The Black Canvas
India
7 months using the app
December 1, 2015

Great support and product. Definitely recommend.

Andrew
Co-Founder unPack, Inc.
www.theunpack.com

No Bag Tag
United States
7 months using the app
April 19, 2016

great customer service and for my shop probably the best app available! Thank you!!

Nicole Scheetz
Canada
7 months using the app