SC Product Options , 2,527 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, particularly useful for stores with numerous products. Key features such as the Dynamic List and order note requests for each item are valued. The app is recognized for its reliability and ongoing enhancements. The customer support team is commended for their quick and efficient responses. Despite minor limitations and occasional glitches, many merchants consider the app crucial for their store operations.

April 15, 2016

Alexa is the best, she modified the CSS on my page in like 5 minutes to help make my site exactly how I wanted it. Bold should give Alexa a raise and a sweet vacation. The world needs more people like her.

Clearwater Lights
United States
2 months using the app
November 26, 2018

thank Nir for great support!

support team's doing important role in this app

it is way better having chat with them than struggling yourself

C.PET
South Korea
2 months using the app
Edited July 23, 2019

I asked for Reps last name because he did so much above and beyond what emailed about Kaiser Joney

Wholesale Door Closers
United States
Over 4 years using the app
Shop Circle replied July 24, 2019

Hi there; thank you for taking the time to leave us a review! We're very glad to hear that our support specialists were able to get things resolved for you and exceeded your expectations - that's certainly what we strive for!

November 15, 2018

Samuel and Brenden helped me with editing my code today. I've contacted the company a few times via chat and support tickets. Assistance has always been quick, professional, and easy peasy! Not to mention the amazing app because I have a gazillion mods for each product. THANK YOU, designer and staff, for doing an amazing job---CONSISTENTLY.

Made for you by Hannah Q
United States
2 months using the app
January 22, 2018

Great app and outstanding customer service! The support team at Bold has been unbelievably patient and helpful. I can't say enough good things about everyone I have come in contact with at Bold. You can't go wrong with this app and Bold in general.

Salt City Optics
United States
2 months using the app
April 13, 2021

I searched for a long time to find something as robust as Bold Options. I have a lot of rules that needed to be applied to the differnt selections. I had a tough time figuring out some of the logic to display correctly. Ryan was able to help me several times to get everything working. He saved me a lot of time and frustration. It builds a great vertical form, I needed to hire someone to spread out some of the options in a horizontal grid. One draw back is the display is not always instantaneous, so you have to give it a moment and refresh a couple of times to see your changes occasionally. Great product and support with in 24 hours most of the time.

heavyglare99
United States
2 months using the app
Shop Circle replied April 14, 2021

We are so happy that Ryan was able to help you with everything you needed, we definitely make it a priority to reply and assist merchants as soon as we can! Thank you for the review and thank you for choosing Bold!

January 8, 2014

This App is genius! I was completely lost and someone advised me to check this out. It seems so straightforward and easy to use. This App will save my business hundreds of hours of work each week by streamlining through product options tabs and file upload. Recommend this for anyone who has lots of options with their products... And am now trawling through all Bold Apps to see what else will be able to help us grow our business.

ToyShades
United Kingdom
2 months using the app
Edited October 1, 2018

Great App and excellent service! I've been in ecommerce 20 years and am finally pleased to give a good review on service. I've worked with Rifat and Brendan with awesome quick results!

Shout out to Shubhneet and Bryson for some flawless and quick changes I needed. You guys rock!

Scott's Pizza and Kitchen
United States
2 months using the app
February 4, 2014

Easy to use and quick support!

Contact Lens Singapore by The Optometry Practice Sdn.Bhd
Malaysia
2 months using the app
August 31, 2017

We've got a pretty heavily customized site, and Bold Product Options works like a charm. We've got a ton of custom products, and setting most of them up was a straight forward process. We also have an AJAX cart, and the bold team was incredibly helpful when we ran into technical issues. All around, great app and great support. They could update the product video though, the current app looks different than the video.

4 H Mall
United States
2 months using the app