SC Product Options , 2,524 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization capabilities, especially useful for stores with a large product range. It offers unlimited options, sets, and conditional logic, with recent upgrades simplifying setup and enhancing functionality. The support team is known for their quick and efficient problem-solving. The Dynamic List feature, which automatically applies Option Sets to new products, is a standout. Some merchants have reported occasional glitches and syncing issues, but these are typically resolved swiftly. The app's ability to manage Shopify's variant limit and offer unique features is highly valued, making it particularly beneficial for businesses offering customizable products.

November 22, 2013

If this app was a person, I believe she would be one I'd like to meet.

Chi Trees
United States
About 2 months using the app
April 14, 2022

I was nervous at first because I saw in the history of reviews there were people saying they weren't getting customer service, but I took the leap and I couldn't be more pleased with the product and the level of service. They are extremely responsive and have even helped me troubleshoot a bug on my store that I thought was caused by their app but actually wasn't, but they helped me figure out what it was. Great product and great support!

Backyard Sprawl
United States
About 2 months using the app
August 25, 2020

NIR -- you are a LIFE SAVER. How on earth did we function before you helped us? OUTSTANDING customer service, and excellent sense of humor, which is much appreciated. YOU ROCK. Thanks for all your help and getting us squared away!

Font Fixation
United States
About 2 months using the app
April 18, 2017

I had a few problems with the way the app integrated with my store.
However, their customer service is amazing. I first chatted with MC, who then forwarded me to Danni. Danni was incredibly fast and reliable with the amount of help she offered. She properly installed the required code, troubleshot errors and was super helpful during communications!!

Printingforrealtors
Canada
About 1 month using the app
June 10, 2014

We have a complicated set of options. This app made it super easy and looks great. We paid for the install it was done faster than we expected. great app.

Guardian Security Services
United States
About 1 month using the app
Edited October 23, 2019

Great customer service from Jennifer! She went through the issues i was having and set me off in the right direction! Very helpful!

23/10/2019 - An update from my review, i must say that i faced another complex issue with my bold product options app which was purely due to the way i have to set them out for my products and Bold is the only app that allows me to set my products options out the way i need them and with the great help from Dylan (who was amazing by the way) helped me yet again reach my goals for my accessories! Thank you so much Dylan!

Total Safes
United Kingdom
About 1 month using the app
Shop Circle replied October 4, 2019

Thanks very much for the review! We're glad to hear that Jennifer was able to help you out with the issues you ran into using Product Options - so sorry that you had some troubles with it in the first place!

Please let us know if we can help any further in the future. :-) Good luck with the launch of your store!

Edited July 28, 2018

This app has helped us become the number one store in our niche outperforming all of our competition. We highly recommend it!

Bricks Masons
United States
About 1 month using the app
June 1, 2021

EasyPontsに適応できるオプションアプリを探していました。自動インストールができなかったのでサポートを頼みました。Jadeが短時間でセットアップしてくれたおかげで無事に使えるようになりました。ありがとう!

otp-demo
Japan
About 1 month using the app
Shop Circle replied June 1, 2021

Appreciate the kind words! Thank you for the review. We've passed your message along to Jade.

October 2, 2019

When I got this app, I was having some custom styling issues. I reached out to the support and both Alora and Nick were incredibly helpful in getting it solved ASAP AND Nick even gave me a suggestion to significantly decrease my page load time.

Would absolutely recommend!

Quahogified
United States
About 1 month using the app
Shop Circle replied October 2, 2019

Hey there! We're elated to hear that Alora and Nick were able to help you out, and give you help with the custom styling you were after. We are more than happy to do what we can with small styling fixes so that our apps better match a store's theme.

That's wonderful to hear that Nick was also able to provide you with some suggestions to help with your page load time! Thanks so much for the recommendation!

Based on your store name, I was wondering if it had something to do with a certain T.V. show. :-) Very cool.

February 26, 2015

It´s so amazing when you find, beside a great solution, a great customer service as well. thank you so much guys for helping me out with everything and for bringing what i needed to Shopify! You are the best!!!

4Party|Kits para Festas
Brazil
About 1 month using the app