Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

March 10, 2017

The Product Options by BOLD was the only app we found on Shopify that would take care of the complicated, customized, variants we have to each product. With countless paint finishes, fabric choices, and cushion options it takes a lot to build out a product but BOLD makes it work beautifully.
They recently made some much needed upgrades we had been requesting so we love that they listen to their client's needs.

Juniper House
United States
About 8 years using the app
Edited May 7, 2020

Very helpful and their customer service is top notch. Kudos to their team members Laurel and Priyanka.

Hunting-Bow
Canada
About 8 years using the app
Edited January 8, 2015

Great app with amazing support. Easy to use and fast installation.

Wallboss Wall Stickers | Wall Art Stickers | UK Wall Stickers | Bespoke Design
United Kingdom
About 8 years using the app
May 23, 2014

Great product and customer support! Would definitely recommend and happy to have the app! Thanks!

Tokens & Icons
United States
About 8 years using the app
May 28, 2014

The Product Options App is a huge time saver. It allowed me to apply common options like color to as many products as I wanted in minutes instead of hours.

I love the App and plan on upgrading so I can use more of the features like variable pricing.

Scott

Power Sport Graphics
United States
About 8 years using the app
June 23, 2023

Great app, been using it for years. Pleasant experience every time I've been in contact with them, especially from Haris and Deleen.

Fire Department Clothing
United States
About 8 years using the app
Shop Circle replied June 26, 2023

Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :)
If you need anything in the future, please reach out and we'll be happy to help.

All the best,
Customer Success Team I Shop Circle

March 27, 2020

Elite Titles have used this app for many years faultlessly. It is great. We had a little glitch with an option pricing update on the store which Mona fixed within the hour - super service, and at a time when we are all struggling to keep on top of our game. Stay safe.

Elite Titles
United Kingdom
Almost 8 years using the app
September 7, 2017

The team at Bold is amazing. Especially the team for Product Options.

The app functions as expected and I'm trusting they'll continue to make improvements.

Definitely worth the money considering Shopify SUCKS and offers very little as to a true shopping cart system.

Thank you BOLD for stepping up and filling in the gaps left by the short sighted Shopify team.

Lets Truck
United States
Almost 8 years using the app
September 15, 2023

Jeff helped me today & he did a great job of figuring out the issue we were having & getting it fixed quickly.

Wholesale Accessory Market
United States
Almost 8 years using the app
Edited April 7, 2024

There was an issue with “add to cart” and this was very critical to get fixed asap. Mrunal & Nitesh, help em to resolve this issues right away so my website could be fully functioning.

Toxic Angelz®
United States
Over 7 years using the app