Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

Edited January 25, 2024

Product options is amazing. We have used this app for many years even before shop circle took it over. I can say since shop circle has taken over it has only gotten better. Their online chat is great for immediate attention and even when you need more support their tech staff is amazing. They are always helpful and accomplish what we need done and in a timely manner. Recent issue we had… shopify said it was the themes fault… theme developer said it was the apps fault… shop circle was not at fault but they worked to help resolve the issue. 5 star app and company.

Wright Leather Works LLC
United States
Almost 11 years using the app
December 19, 2013

We needed something more robust than the standard variant options Shopify provides so we decided to give the Product Options app a try. It was exactly what we were hoping for and then some! Having it installed by a Bold App expert was worth every penny especially since our specific needs required coding by an experienced professional. We couldn't be more happy!

Custom Bottle Opener Co.
United States
Over 10 years using the app
January 23, 2020

I would highly recommend Product Options from Bold, we've used this for almost 5 years and continue to find the app beneficial, the support we've received is first rate, with special thanks to Dylan for his efficient and courteous service

jaycotts.co.uk - Sewing Supplies
United Kingdom
Over 10 years using the app
March 10, 2014

Love this site. The App does everything you could hope and more. The customer service is friendly and fast and they try their best to spell everything out for people who are pretty clueless on how to begin. I recommend the video tutorial, it's very helpful. Having such tailored, customized options for my customers makes me feel like a professional. Changes are easy, I should know, I've changed my mind several times for the options I want to offer and this App makes it painless. Thanks guys--awesome work!

MaryElizabethArts
United States
Over 10 years using the app
October 28, 2013

This app is invaluable! We create custom jewelry and certain products have 200+ variant combinations! If it wasn't for this app, I would be screwed! Easy to set up and works like a charm!

Devin Krista Jewelry
United States
Over 10 years using the app
November 22, 2013

Fast customer service when we had a question! Love what this app lets me do too!

StoneWorks Picks
United States
Almost 10 years using the app
April 27, 2016

Great flexible app, excellent customer service. No complaints

Mailbox Big Box
United States
Almost 10 years using the app
November 22, 2021

I use this app to options for my customers to input their dog's measurements when they want us to make a harness by Custom Sizing. Since I'm not a techy I needed hand holding to make the app work with my new theme. Alina was wonderful and patient. With her skill it's working great!

SpoiledDogDesigns.com
United States
Over 9 years using the app
Shop Circle replied November 22, 2021

Thank you for your review. We are so happy that Alina was there to help! Thank you for choosing Bold.

February 6, 2014

I'm impressed! This handles our needs very well and is super affordable. Great app :)

Dayton Boots
Canada
Over 9 years using the app
Edited April 11, 2023

These product options help us offer a more customized item to our customers. As far as customer support, Deelen was super quick and helpful fixing a code issue. Thanks!

Martha & Ash
United States
Over 9 years using the app