Reviews (2,619)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.
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We are using this up to show extra options on product page but I am very disappointed because app does not sync well and I have to do that all the time manually. Also can not sync all collections I have so I can not put 2000 product in collection, I have to add product manually each time I need options which takes forever.
This product options app is fantastic, and the support is even better. Being a custom apparel company, we have a lot of options and variants. This app helps us both save time and create consistency amongst our products. The support is quick and extremely helpful. Give the free trial a shot and you'll be hooked!
Amazing customer support! I’m not very tech savvy but Camila made it so easy and was extremely helpful and sweet while helping me! This app is a game changer!
Deelen was very helpful in getting my issue resolved! Super quick and friendly! I was able to get back to what I needed to ASAP.
Just what we needed! Exceeded my product options functionality expectations!
Fantastic app, this allowed us to list a highly customizable product in the simplest way possible. We opted to have them install for us, and the Installation was done quickly and seamlessly. The team is very responsive with great communication.
Although they didn’t offer everything I wanted Bold product options definitely deserves a great review for performing where it matters – tech support! I had issues with the self-install on a premium theme and found the pro-install service spot on. Making full use of product options premium features I did come across a couple of bugs but both got resolved. No.1 shortcoming for me is the fact that if you have options on a product that effect base price, you don’t get a ‘from’ price on the product thumbnails within collections pages (it just shows base price e.g. '$50' rather than 'From $50') – not the best customer experience if those options can dramatically affect the final purchase price. Sort that out and you'll get a 5th star :)
Sadly this app does not work consistently - customers have been able to add on items without being charged at least a few times a month (twice just yesterday, totalling almost £100!). As you can imagine, writing to the customer after the fact asking for the amount they actually owe is a recipe for never seeing that customer again. We have given Bold customer service ample opportunity to fix this issue (over many months), but the response we receive is they "can't replicate it" on their end. They offered us two months free, but what good is that when the app doesn't work and they refuse to fix it? We have found a different app and plan to uninstall this one ASAP.
A great app for creating customized options for the products and the customer service is great. The integration was initially quite tough but has become supremely easy thanks to an upgrade. Works well for my store and looks clean and neat. Options to change the look and feel are few though, which we think BOLD could work on :) Cheers guys
Product Options is a fantastic app, it offers my customers choices of choosing branded or branded items, and they can see costs change as they change their preferences. This app makes it so much easier to and quicker to add new products and change costs. I strongly recommend this app to any business that has variables in their product lines.