SC Product Options , 2,524 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization capabilities, especially useful for stores with a large product range. It offers unlimited options, sets, and conditional logic, with recent upgrades simplifying setup and enhancing functionality. The support team is known for their quick and efficient problem-solving. The Dynamic List feature, which automatically applies Option Sets to new products, is a standout. Some merchants have reported occasional glitches and syncing issues, but these are typically resolved swiftly. The app's ability to manage Shopify's variant limit and offer unique features is highly valued, making it particularly beneficial for businesses offering customizable products.

October 1, 2020

I am so happy right now! This is exactly the app I needed to take my business to the next level. I had a minor setup issue and received excellent and quick support from the Bold Team :) Thank you!!

Hey Duvet™
Australia
10 days using the app
Shop Circle replied October 13, 2020

Thank you for your review! We are so happy that we were able to help with any support you needed. We are also very excited to see you take your business to the next level and we will be there for you if you needed any assistance. Thank you!

May 2, 2020

Very good App and, Very good customer services.
Thank You
Dentamed USA Your Medical Dental Equipment

DENTAMED USA
United States
8 months using the app
June 6, 2014

For now I´m just loving it!!! I just downloaded this app and it looks just as what I´m looking for! I just hope the installation was done correctly but relly can´t wait to put my hand son to this gem!!! Thank you!!!

I Can Fly Shop
France
10 days using the app
August 25, 2015

Bold apps has ALMOST knocked this category out of the park on this one.

I love the conditional logic, and the fact that each option can manipulate the price (though in a bit of a roundabout way) of the product. However, I would like to see them implement a more intuitive and rapid means of entering options without using the mouse to confirm each entry. This is exceptionally tedious and makes an otherwise wonderful experience, into something that I am not all that stoked about doing in some cases.

I know I am splitting hairs, but the average shopify store owner is a busy-as-hell person, I'd like to see that taken into account.

Oh yeah, and the install process is a nightmare, and easy to screw up if youre not careful or knowledgable - I refuse to pay the fee for professional install,, but I messed up somewhere and screwed up my cart's remove button. MY FAULT, but still, another slight inconvenience.

Overall, this app is by far the best option for creating complex - conditional logic based options menus. I spent a long time tryng to find the right solution for my custom decal/t-shirt/apparel shop, and this is finally it.

THANKS BOLD APPS. Make the few improvements I mentioned and you will become legends in my book!!!

Decalsnw
United States
8 months using the app
February 26, 2016

A very inconsiderate company with a staff that is more interested in closing tickets then getting the job done correctly.

Oh and don't try and reach them an hour before they close, especially on Fridays. In three weeks they have not returned an email or returned a call after 4pm. they say they close at 5pm.

Shopify should screen their builders more throughly

Lidamd Com
United States
8 months using the app
February 8, 2016

I love this app. I offer many different options and many different combinations of options on my items and this app makes keeping them organized a snap. I love that I can show certain options only if a previous option warrants it and that my customers can easily edit their items from their cart instead of starting all over. Customer service has been awesome too! Thanks for making my life easier!

Purple Pelican Designs
United States
10 days using the app
August 5, 2015

Great app. I love it. I can make customized products with this. Awesome. I understand that so many people request for installing services, so that I have to wait quite long. But it's ok. The service is good. Thank you.

Bachs
Canada
7 months using the app
April 25, 2013

These guys are great! Helped style and implement an extremely important aspect of my shop! Between the app and the service, I couldnt be much happier.

CUSTOMONSTER.com
United States
9 days using the app
Edited April 9, 2020

Where do i start, Samantha first and then Rony. Both were outstanding, i was for sure a headache to chat with, although the lovely two people would never admit it.

Aryan also very good the following day. Thank you.

They were amazing, any problem was never too big and they went through all my questions with great attitude, with smile emojis all the way from beginning to end.

I couldn't actually believe how helpful they were, a massive credit to your business/team.

Thank you again to both of you.

SillyMe
United Kingdom
9 days using the app
November 16, 2017

We are very disappointed with support. They cannot solve the problems with missed options and order printer. Right now all options are mixed up when we have two items purchased. Stay away! This costs us hundreds of dollars a week. We have been promised for months that the problem will be solve but it has not.

Shopify has said that this order printer issue is a Bold Commerce problem and they cannot and will not help.

Myboards
United States
8 months using the app