Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization capabilities, ideal for stores with numerous products and variants. Its user-friendly interface and ability to manage high volumes of product options are highly valued. The customer service is often praised for its promptness and helpfulness. The new Dynamic List feature, which automatically applies Option Sets to new products, has been well-received. The app's compatibility with Shopify's native options and its continuous improvement are also noted.

February 11, 2016

Henry from the Team Bold Apps did an amazing job installing the product options to our Shopify Theme. The product integrates seamlessly throughout the site and more importantly the entire platform.

Henry took care of the installation within 15 minutes of granting him access to our store. He also provided us with technical support access.

Much appreciated //Craig

Ea Steel Sales
United States
5 days using the app
November 4, 2019

I'm in the middle of my trial trying different options. Each time I've had a question, support has been more than helpful. Tonight Chintan assisted me with understanding some of the premium features. Thanks for the assistance. Great info and great prompt service.

Inspiration to Design
United States
5 days using the app
Shop Circle replied November 5, 2019

Thanks so much for the review; we hope that our Product Options app ends up being a great option for your store! Glad to hear that Chintan was able to assist you over chat when it came to understanding some of our premium features.

If you find yourself in a situation where our live chat is offline, feel free to peruse our Help Center - there's tons of great information there as well!

January 14, 2015

Product Options is a helpful way of making something more complex on top of the Shopify structure, however does require a bit of HTML skills to get it to look and feel nicer than the out-the-box presets. Support team are pretty helpful too, but I'd recommend paying to get it installed as it's a bit fiddly.

MensPackage
United Kingdom
4 months using the app
July 30, 2019

such a genius team... lovvvvvvvvve them guys all . although i have not finished my installation yet , but!!!!!! i have felt grand love from each officer like Taylor, Jade,Paul, and Ankur ,and Laurel. those guys all are very awesome !!!! recommend to all of you !!!! bold must be a great company !!! only a good company ...then will have good customers relationship management !!!!!

Best Love Sex Doll - New Eve Official Store
Hong Kong SAR
5 days using the app
Shop Circle replied August 2, 2019

Hi there! Thank you so much for the review. We're always happy to get shout outs like this and everyone on our team was excited to see their names emblazoned on the app store :)

We look forward to hearing from you in the future!

January 6, 2021

Bold was a greta help today helping me with the product options app! Especially Nir who also helped with other aspect of the website would recommend

Zzyandco
Canada
5 days using the app
Shop Circle replied January 12, 2021

Thank you so much for the feedback. Very happy to hear that Nir was able to provide great service!

November 18, 2022

We have used it for several years now, it works well. But all my Options set is waiting to be re-synced for 2 weeks, and it doesn't show on my product page.No customer service, no one to help me, I e-mailed and use the live chat, and no real people respond to me, and I am so frustrated.

MelodyNecklace
China
4 months using the app
December 23, 2013

Very excellent application, every one needs this in his estore

Artonr
United Arab Emirates
5 days using the app
April 21, 2021

The product meets our needs. Some difficulties to configure it but I could count on the help of the support. More importantly, the support is excellent. Quick response, they really listen. They have provided a quick and efficient solution every time! And they are very nice. Thanks to Mona and Alina and all the other team members for your kindness and efficiency!

Bella Vita
France
5 days using the app
Shop Circle replied April 21, 2021

Thank you for your kind review. It is always our mission to meet customer expectations and we are so happy that Mona and Alina were both there to provide you with excellent support. We appreciate the trust you've placed in us, thanks for choosing Bold!

July 10, 2019

PROS: It is good for stores who need multiple options to extend Shopifys 100 variant option barrier. Support via chat was responsive. Email support was within 24 hours for a response and a few days to implement but they were good overall.

CON: If you have hundreds of options in an option set with image swatches, it takes forever for it to sync with Bold's System to update the options on your store - so the spinning icon is on purpose - just wait for it to complete or go and do something else for a few hours. I may still have to use another app for what I need, but it seems to do what it is supposed to but with less options selected. I had 300 then 600 then 1400 and at all stages it takes forever for it to sync.

TIP: If you made an option set and it has hundreds of options and then you DUPLICATE that option set - when you update ONE of the option sets (it will update ALL of them, since you duplicated it) This will then take a very long time to update.

kingfisherwoodworks
United States
4 months using the app
May 4, 2018

The Bold team provide consistently great customer support.

Eatcultured
United States
3 months using the app