Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

March 1, 2013

The template I use for our shop needed some additional coding to enable it to work well with the app.

James and the team helped in no time to get everything up and running, but whats amazing is how responsive they are in assisting you to get working.

You must try this if you on a low plan as it will save you those much needed SKU's.

The app formatting etc fits very well within the theme, so give this a shot as you can't go wrong really.

HerbalNutri
March 5, 2013

Fantastic customer service! They were so quick and helpful to set us up. Even went above and beyond to help us style our options.

papercupdesign
March 6, 2013

These guys rock. Hardest working SOB's on the net. They really do care. don't try anything else. This is the real deal

Frocket
March 6, 2013

I have used 2 other apps by Shappify -- Product Discount and Product Upsell, and both are important parts of our marketing arsenal.

We just launched a line of HDTV frames, and we were struggling with how to allow customers to share the size, make and model of their TV.

Product Options solved that problem in a few minutes and applied the options to the entire product category.

Customers can enter the make, model and size and they can even attach a photo if their installation is unusual.

It's my understanding that the Shopify API doesn't allow apps to alter the prices and weights, so it could be an issue if we find that we need to charge more for larger frames, but I have faith that Shopify will make this possible (I plan to bug them incessantly), and my experience with Shappify tells me that they will add this feature as soon as it is.

Scenic Labs
March 5, 2013

OK, I just singed up yesterday and so far the customer service has been great. I can't review much about the product other than to say what little I played around with it it is incredibly easy to use and very straightforward. If the first 24 hours are indicative of how this will go, you can consider me a very satisfied customer.

Dharma Publishing
March 9, 2013

Shappify guys are fantastic. I needed help several times after installing the Product Options App and they happily helped. James was very helpful. I look forward to installing their other apps soon.

Kitchen Stadium
March 12, 2013

Fantastic support and fantastic product. The app is perfect for facilitating further sales.

Digislider
March 10, 2013

Great support with this app. Looking forward to all the future sales opportunities this app will create for my company.

BeeJo's
March 13, 2013

Killer app that allows us to easily offer lots of customization options that would otherwise not be possible on shopify at this time...and certainly wouldn't be as dead easy to use as this app is. Also James at support was fantastic, installed for us and answered every email we sent him within 24h.

Organic Baby Bibs, Diaper Bags and Towels by Hey Pomelo
March 14, 2013

I was using another product editor and I just switched to Product Options, and it has worked perfectly. Simple and staright forward. Love the fact that you can update a certain item and it applies itself instantly. Customer service is very quick and efficient

Peter

Inviting Ideas - Modern Wedding Invitations and Stationery