Bold Product Options , 2,356 reviews
This app is a life saver! We sell original artwork with the option to frame and this app keeps track of the inventory so we don't accidentally double sell the artwork. Jeff and Deelen was also very helpful via customer support and helped me with my questions quickly!
I was nervous at first because I saw in the history of reviews there were people saying they weren't getting customer service, but I took the leap and I couldn't be more pleased with the product and the level of service. They are extremely responsive and have even helped me troubleshoot a bug on my store that I thought was caused by their app but actually wasn't, but they helped me figure out what it was. Great product and great support!
Conflicts with some other apps, but otherwise it's very easy to set up even for a novice. Quick customer support too!
Thanks so much for your review! We're glad to hear you got everything all sorted out.
Have a great day!
Great app! and even greater support! Shout out to Jeff for helping me implement bold with the new Dawn theme.
Thank you so much for the review! We are always happy to help. :)
We have used Bold to configure our products giving us the opportunity to get increase selling, the support is very fast to resolve the issues and make you understand better the application.
We're super happy to hear you've been enjoying Product Options! Thank you so much for the review. :)
We use this app to offer our specific hemming options, but were having some issues in getting our options to perform the way that we were hoping. I spoke with Daniel Peter-Salawu in the help chat and he was able to go into our shopify/bold account and help us to get everything straightened out in no time! He was extremely helpful and worked very fast to provide us with solutions. Very happy with the app and the customer support we received!
Thank you so much for the review! Daniel is an absolute rockstar. :)
We're super glad to hear you've been enjoying Product Options.
Works really well and does exactly what I need it to. Support are super helpful - asked about one issue and that was fixed within an hour or so and they also spotted another issue on the site while doing that which they advised me about (thanks Alina!)
UPDATE - needed futher support after changing my theme and Alina was again super quick and helpful. Thanks so much Alina for your assistance.
Thank you for your kind review! We're happy to hear that you've been enjoying Bold Product Options. :)
I had an issue with upload file option and so contacted to support. Dylan was very helpful and willing to help best he could.
He could immediately identify the cause of issue so it was very smooth interaction and the issue was resolved quickly.
He is not only very willing to do his best to help, but also very knowledgable when talking about technical stuff. I would be pretty confident to recommend the app to my friends and whoever needs such service.
Thank you Dylan and Bold team again!
Thank you for your review! We're happy to hear Dylan was able to help you out - we know from first-hand experience that he's an absolute rockstar. :)
Don't hesitate reaching back out if you need anything else - we're always happy to help!
Great app with very good support, shout out to Jeff for his amazing help! The app seems to have met my expectations.
Jeff is an absolute rockstar! We'll make sure to forward your feedback. :)
Thanks for choosing Bold! Hope you have a wonderful day.
This a great app! I took over a site built by a former colleague and their CS has been excellent in helping to troubleshoot and navigate the structure.
We are so happy to hear you've been enjoying the app so far! Our support team is always happy to help.
Thanks for choosing Bold!