Bold Product Options , 2,356 reviews

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
Edited March 7, 2023

This app is a life saver! We sell original artwork with the option to frame and this app keeps track of the inventory so we don't accidentally double sell the artwork. Jeff and Deelen was also very helpful via customer support and helped me with my questions quickly!

Blakely Made
United States
Time spent using app: Over 4 years
April 14, 2022

I was nervous at first because I saw in the history of reviews there were people saying they weren't getting customer service, but I took the leap and I couldn't be more pleased with the product and the level of service. They are extremely responsive and have even helped me troubleshoot a bug on my store that I thought was caused by their app but actually wasn't, but they helped me figure out what it was. Great product and great support!

Backyard Sprawl
United States
Time spent using app: About 2 months
April 12, 2022

Conflicts with some other apps, but otherwise it's very easy to set up even for a novice. Quick customer support too!

Beehive Handmade
United States
Time spent using app: About 3 years
Shop Circle replied April 12, 2022

Thanks so much for your review! We're glad to hear you got everything all sorted out.

Have a great day!

April 1, 2022

Great app! and even greater support! Shout out to Jeff for helping me implement bold with the new Dawn theme.

Trusted Tech Team
United States
Time spent using app: About 5 years
Shop Circle replied April 6, 2022

Thank you so much for the review! We are always happy to help. :)

March 30, 2022

We have used Bold to configure our products giving us the opportunity to get increase selling, the support is very fast to resolve the issues and make you understand better the application.

SimplyNAS
United States
Time spent using app: Over 5 years
Shop Circle replied April 6, 2022

We're super happy to hear you've been enjoying Product Options! Thank you so much for the review. :)

March 24, 2022

We use this app to offer our specific hemming options, but were having some issues in getting our options to perform the way that we were hoping. I spoke with Daniel Peter-Salawu in the help chat and he was able to go into our shopify/bold account and help us to get everything straightened out in no time! He was extremely helpful and worked very fast to provide us with solutions. Very happy with the app and the customer support we received!

Berle
United States
Time spent using app: Over 8 years
Shop Circle replied April 6, 2022

Thank you so much for the review! Daniel is an absolute rockstar. :)

We're super glad to hear you've been enjoying Product Options.

Edited January 3, 2023

Works really well and does exactly what I need it to. Support are super helpful - asked about one issue and that was fixed within an hour or so and they also spotted another issue on the site while doing that which they advised me about (thanks Alina!)

UPDATE - needed futher support after changing my theme and Alina was again super quick and helpful. Thanks so much Alina for your assistance.

Becky Pearce Designs
United Kingdom
Time spent using app: Over 1 year
Shop Circle replied March 24, 2022

Thank you for your kind review! We're happy to hear that you've been enjoying Bold Product Options. :)

March 18, 2022

I had an issue with upload file option and so contacted to support. Dylan was very helpful and willing to help best he could.
He could immediately identify the cause of issue so it was very smooth interaction and the issue was resolved quickly.
He is not only very willing to do his best to help, but also very knowledgable when talking about technical stuff. I would be pretty confident to recommend the app to my friends and whoever needs such service.
Thank you Dylan and Bold team again!

ベスプリ!簡単ポスター印刷
Japan
Time spent using app: 2 months
Shop Circle replied March 24, 2022

Thank you for your review! We're happy to hear Dylan was able to help you out - we know from first-hand experience that he's an absolute rockstar. :)

Don't hesitate reaching back out if you need anything else - we're always happy to help!

March 17, 2022

Great app with very good support, shout out to Jeff for his amazing help! The app seems to have met my expectations.

PawPrint | #1 Custom Pet Canvas Art Prints
Canada
Time spent using app: 6 days
Shop Circle replied March 24, 2022

Jeff is an absolute rockstar! We'll make sure to forward your feedback. :)

Thanks for choosing Bold! Hope you have a wonderful day.

March 14, 2022

This a great app! I took over a site built by a former colleague and their CS has been excellent in helping to troubleshoot and navigate the structure.

Chris King Precision Components
United States
Time spent using app: Almost 4 years
Shop Circle replied March 24, 2022

We are so happy to hear you've been enjoying the app so far! Our support team is always happy to help.

Thanks for choosing Bold!