SC Product Options , 2,524 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization capabilities, especially useful for stores with a large product range. It offers unlimited options, sets, and conditional logic, with recent upgrades simplifying setup and enhancing functionality. The support team is known for their quick and efficient problem-solving. The Dynamic List feature, which automatically applies Option Sets to new products, is a standout. Some merchants have reported occasional glitches and syncing issues, but these are typically resolved swiftly. The app's ability to manage Shopify's variant limit and offer unique features is highly valued, making it particularly beneficial for businesses offering customizable products.

December 9, 2023

Very impressed! We had a few issues installing the app ourselves, we reached out to the team who were extremely helpful in supporting our installation and solved our problems..

Gardenright Retail Limited
United Kingdom
4 days using the app
November 3, 2023

They are always very responsive and willing to help. They get the job done

Tork CNC
United States
About 4 years using the app
October 12, 2023

Thanks for your help with ensuring a smooth transition of the app for a template update. Fast, helpful and efficient Customer Service.

Cool Flo
United Kingdom
About 5 years using the app
Shop Circle replied October 24, 2023

Hi there,

We are thrilled to hear you had a positive experience with our customer service team during your template update transition! It's fantastic to know that you found our team to be fast, helpful, and efficient.

Your kind words greatly motivate us to continue providing excellent support for our Bold Product Options app. We believe in quick and helpful service to ensure smooth operation of your online store.

Please don't hesitate to reach out if you have any more queries or need further assistance. Your feedback and satisfaction are very important to us.

Best wishes,
The Shop Circle Team

September 25, 2023

The app makes giving options to our products much easier!
There was an issue when integrating the app to my new theme, and their developer team tailored the code and fit up the error in two days.
Great team, quick response.

K&S - Sydney
Australia
Over 3 years using the app
July 14, 2023

Definitely give Bold Options a try!

I've downloaded literally every single Product Customization app out there (literally EVERY one) and Bold Options really stands out because of their excellent customer service. They are without a doubt the only ones that will take the time to really make this an app a fit for your store. They helped build several completely custom codes for my store that I would have otherwise had to hire a developer for. No other app as ever helped me like this - even for a very very simple modification, all the other apps I worked with said that that was out of their capabilities and I had to find a developer to help with. Not only does that obviously save on costs but it also helps fast track the whole process because if you have past experience with developers, you know that it's usually very slow.

I've worked with several customer service agents here who have all been great but most recently I worked with Nisha who was able to actual make code edits on the spot while I was on chat support with her which was amazing customer support. Truly exceptional customer service!

Make It Mine
United States
About 3 years using the app
August 28, 2023

Been using this app for our custom products for almost two years now and haven't had any issues until we decided to switch themes. For some reason the product add-ons were not showing up on cart page, and customer support quickly helped us address the issue. S/o to the tier 2 support, Ahmed, Deelen, Manoj, Kenan + Team who were able to resolve the problem.

Chicology
United States
Over 4 years using the app
November 19, 2023

What a great app!
I think that this app is the most excellent of ones about infinite price and image change.

Particularly, a development of this app, Armin is a super.
He has helped me in a short time.

Büromöbel Plus
Germany
5 days using the app
October 28, 2023

always such a great help thank you sonjay!!

Eastcoast Engraving
United States
Over 4 years using the app
August 25, 2023

While I didn't find this app all that intuitive at first, they continue to make improvements and customer service ultimately made our "I think this will work" plan a reality. We're very happy with the product.

Meier Skis
United States
About 6 years using the app
August 17, 2023

This app makes updating products so much easier! I couldn't imagine our website without it. Their support is one of the best! I have never had an issue they did not resolve or enlighten me about (as in user error). Jeff was the lastest expert that helped me. I chatted, he responded within a minute and issue was resolved within minutes. Thanks JEFF!
I have had BOLD for years now. One of the best decisions for our website!

Creative Document Solutions, LLC
United States
Over 6 years using the app