SC Product Options , 2,527 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, particularly useful for stores with numerous products. Key features such as the Dynamic List and order note requests for each item are valued. The app is recognized for its reliability and ongoing enhancements. The customer support team is commended for their quick and efficient responses. Despite minor limitations and occasional glitches, many merchants consider the app crucial for their store operations.

September 6, 2023

We've been using Bold Product Options for our flower shop for years, and we could not operate without it!
Deelen's customer service specifically was very helpful and much more prompt than you would expect.
We would recommend them just from the level of customer service alone :)

Academy Florist
Canada
Over 6 years using the app
August 2, 2023

Have had this app for some years now. It has it's issues, as it should. Customer service has improved over the years, I just had a great reminder of that. We've had a problem lingering for some years now, and it was never resolved. Today, I had the pleasure of reaching out and being helped by Alina. She found the answer, that answer didn't resolve the issue, but it was the one time I got a real answer to this problem. She then pointed me in the direction of a resolution that may help, time will tell, but the patience and understanding was worth the wait time, and the headache is now numbed and my confidence in this App has grown. The App does what it should do, does it well. It created a headache in the background, but that was resolved today. Thank you Alina.

Jayco Mailboxes
United States
Over 4 years using the app
July 26, 2023

The assistance provided by the Bold Team is amazing, the quick chat option is great for quick little questions and some harder lengthy items that need changing on our website is done in a timely manner with great communications during this process. The small videos sent to show how to fix it next time or to preview the changes made by the team is great.

Flowers by Rhi
Australia
Almost 5 years using the app
August 2, 2023

the Product Options feature has been a HUGE benefit to our customers and has provided a high-profit income stream for us. We have had it for 7 years now and we continue to find new options to offer our customers.

Epica
United States
Over 6 years using the app
November 19, 2023

What a great app!
I think that this app is the most excellent of ones about infinite price and image change.

Particularly, a development of this app, Armin is a super.
He has helped me in a short time.

Büromöbel Plus
Germany
5 days using the app
October 28, 2023

always such a great help thank you sonjay!!

Eastcoast Engraving
United States
Over 4 years using the app
August 3, 2023

BOLD Product Options app has truly revolutionized our online store experience! The vast array of customization options, combined with an intuitive interface, has helped us easily create personalized products for our customers. The app's stellar functionality has made managing our eCommerce business an absolute breeze.

A special shout out to Mrunal Shah who provided incredible support throughout the entire process! Mrunal's deep product knowledge and tireless commitment to customer success ensured the smooth and efficient integration of the app into our store. This level of dedication to outstanding customer service is a rare find these days.

We wholeheartedly recommend the BOLD Product Options app to anyone looking to level up their eCommerce game. The added functionality, ease of use, and exceptional assistance provided by Mrunal Shah make it a 5-star experience all the way!

dbakers Miami
United States
Over 1 year using the app
November 5, 2023

Haris was very prompt and helpful. Great to work with.

Miss Lillie Children's Boutique
United States
Almost 5 years using the app
September 15, 2023

Jeff helped me today & he did a great job of figuring out the issue we were having & getting it fixed quickly.

Wholesale Accessory Market
United States
Over 7 years using the app
October 16, 2023

Jeff was incredible in helping us work through an issue we had with the app after applying a recent update to our store. Really appreciate the white glove service today!

Taylor Made Scrub Hats
United States
11 months using the app
Shop Circle replied October 24, 2023

Hello,

We are thrilled to hear that you had such a positive experience with our team member, Jeff! It's his dedication to service like this that helps set us apart. Your kind words truly inspire us to always strive to deliver excellent customer service.

However, should you encounter any more issues in the future, please do not hesitate to reach out to us. We're always here and ready to help to ensure the smooth running of your store.

Thank you for choosing Bold Product Options. Your feedback is highly appreciated and will help us in continuously improving our services for you.

Best Regards,

The Shop Circle team